25 replies to this topic

[TheNukeNL]

When i try to login into the test server i get this message.

Your account has been suspended. Reason: this account has been locked on the non-selected server due to your selection during the split into USA/European servers.

I choose the NA sever specifically for the fact that most of my friends play on this server and there were no restrictions back then.
So is this a bug or are they really suspending all the non NA accounts on the NA sever?

Btw i attached a screenshot

Moved to General Error Reporting ~Hathore

[BullsI]

Looks like NA accounts aren't allowed on the test server yet.  I get the same error.

[Charger89]

Yep. The test server is just for EU and RU accounts. I wonder why wargaming doesn't want us on it...

[KrasnayaZvezda]

Charger89, on Mar 09 2012 - 14:35, said:

Yep. The test server is just for EU and RU accounts. I wonder why wargaming doesn't want us on it...

Definitely not. I'm now looking at a screenshot of T28 prototype in action just posted by a NA user.

[Geldour]

where you signed up before the 2nd?? because you have to of been to be able to access the beta.

[_Goliard]

I see the both of you are beta testers with accounts from the time before the split into an NA and EU server as well. So if you'd want to hear my theory why we're having these problems, here it is:

The old beta accounts from before the server split are still on the EU server. For some arcane reason, they weren't deleted when we chose to move to the NA server, they were simply suspended. And those suspended accounts were chosen to be copied to the test server.

No idea why they did that.

[BullsI]

That actually makes perfect sense.

[TheNukeNL]

Update it turns out i have a EU account witch i didn't know i had.
There fore when i try to login into the test server it picks up my EU account instead of my NA and because i never used my EU account its blocked.
So i cannot access the test server because for some reason i got a EU account that is blocked.

[Motorfix]

Both my son and I were Beta testers. 7.2 test works on his account but not mine. We are playing from the same computer.

[Redwing6]

ThThey dont want us to see how badly they have fubar'd the new tanks.

[Brooks]

Same for me.  Says suspended, guessing it is possibly due to the split.  

[Kleiner_Vance]

According to Valter this issue effects:

A. All beta testers registered before the server split

B. People with accounts registered to the same E-mail on both the EU and NA servers.

[TheNukeNL]

Update this is just in from the Public Test 7.2 Discussion thread

Posted by Vallter Community Manager

Quote

Posted Today, 03:18 PM
It's confirmed that the problem is only for players, who have same login on EU and NA.

All Beta Testers, who have registered prior to server split, have this issue.

We are doing our best to find a solution for this situation.

Please, accept our sincere pardon for the caused inconvenience.

P.S. I an personally glad to see so many old players active on forums, though the situation in which you've gathered in this topic is not the best. Do not worry, we are working hard on a fix.

So i guess it has something to do with Beta accounts having duplicates.

[Cheekyman]

What.. I cant get my account on either. it just started me off on a fresh account for the test server.. so I cant get this fixed? Now I cant check the new crew skills properly using my trained guys..

[Brooks]

TheNukeNL, on Mar 09 2012 - 15:28, said:

Update this is just in from the Public Test 7.2 Discussion thread

Posted by Vallter Community Manager




So i guess it has something to do with Beta accounts having duplicates.

Oh well looks like I won't be able to test this round, since they probably won't get it fixed.  Why did I have to join during beta  

[KrasnayaZvezda]

Brooks, on Mar 09 2012 - 15:43, said:

Oh well looks like I won't be able to test this round, since they probably won't get it fixed.  Why did I have to join during beta  

Being an original beta tester is far much better than getting one-time beta chance IMHO.

[Brooks]

KrasnayaZvezda, on Mar 09 2012 - 15:47, said:

Being an original beta tester is far much better than getting one-time beta chance IMHO.

It was more out of sarcasm.  However I'm kind of pissed since I wanted to test somethings, but looks like the stats on a couple things aren't even right anyways. No real loss since it is just a test server.

[mastergenera1]

well the only thing i wanted to see from this anyway was the crew skills,imo WG can go shove the new IS-7esqe american heavies down a tailpipe as they will be useless or make the is-7 useless one or the other,not that i own an is-7 but i stand behind my comment.this issue makes the problem even better.

[Charger89]

Okay that makes sense. We will wait then. I've seen enough to know i'll like the heavy changes. So i would rather they work on releasing it, over getting us on the test.

[frenzyNL]

well I am able to login to the server it says my account is alright ( I use NA account) but the error it says to me is.

the server is busy

and when I try to recconect another 2-3 times it says that I am in the qeu to wait to log in and in a couple secconds it goes off and it says that server is busy.