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My account was suspended... WHY?

account suspended

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McFeely #21 Posted Jun 18 2012 - 03:32

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View PostBundypanzer, on Jun 18 2012 - 03:27, said:

Dude , I feel your pain brother disputing anything with wargaming brings down a world of hurt on you.
I have never experienced a company that is happy to take our money then treat us the way they do.

e.g :

No compensation for a week of sever issues
Bans for commenting on decisions
etc
etc
etc

No doubt I will receive another tome out for this.

I had no idea this would happen... But I know for the inevitability that is NEXT TIME :Smile_ohmy:

GhostUSN #22 Posted Jun 18 2012 - 03:34

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I had a similiar issue with using pay pal bought some gold used paypal cuz my wallet was out in my truck and I was to lazy to go get it.

I waited 48 hours or so and still hadnt received my gold, emailed Wot they said paypal hadnt sent them the money yet, contacted paypal they said it was processed and it was. Sent a email back to Wot with transaction numbers(showing they actually had received the money) with some nasty language and some legal jargon.

The next day I had my gold but WoT wont let me use paypal anymore to buy gold.

Edited by GhostUSN, Jun 18 2012 - 03:36.


Vallter #23 Posted Jun 18 2012 - 03:34

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View PostMcFeely, on Jun 18 2012 - 03:21, said:

To admin,

I understand I should seek to resolve this issue with WG. I have started my end of the resolution process by submitting another ticket. I just came to the forums asking if anyone else has had the same issue. I apologize for any inconvenience caused.

No problems. We do understand that current 48 hours due time for a response (though normally we answer much quicker) sometimes can be disturbing. I just want to ask you for patience. Your ticket will be answered on it's turn.

Edited by Vallter, Jun 18 2012 - 03:35.


McFeely #24 Posted Jun 18 2012 - 03:40

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View PostGhostUSN, on Jun 18 2012 - 03:34, said:

I had a similiar issue with using pay pal bought some gold used paypal cuz my wallet was out in my truck and I was to lazy to go get it.

I waited 48 hours or so and still hadnt received my gold, emailed Wot they said paypal hadnt sent them the money yet, contacted paypal they said it was processed and it was. Sent a email back to Wot with transaction numbers(showing they actually had received the money) with some nasty language and some legal jargon.

The next day I had my gold but WoT wont let me use paypal anymore to buy gold.

Wow... that sucks... That's the only method I use. But it sounds like exactly whats goin on with me. Why now? Why not the other dozens of times I have bought gold in the past 9 months?

GhostUSN #25 Posted Jun 18 2012 - 03:45

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View PostMcFeely, on Jun 18 2012 - 03:40, said:

Wow... that sucks... That's the only method I use. But it sounds like exactly whats goin on with me. Why now? Why not the other dozens of times I have bought gold in the past 9 months?

I know right. I have been using paypal to buy gold multiple times since I started in in apr until like 2 weeks ago.

bossdog_ #26 Posted Jun 18 2012 - 03:51

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When did you buy the gold. Twice on front page since the 11th they have said not to pay with Paypal because of problems or upgrades or something like that with Paypal.



http://worldoftanks....ance-june-11th/

http://worldoftanks....ance-june-18th/

Edited by bosdog, Jun 18 2012 - 03:53.


Bundypanzer #27 Posted Jun 18 2012 - 03:53

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View PostMcFeely, on Jun 18 2012 - 03:32, said:

I had no idea this would happen... But I know for the inevitability that is NEXT TIME :Smile_ohmy:

LOL, you have to love the haters on here, just for me expressing sympathy for what you have happening with your suspension, the Negative rep stick starts smacking me.

Whats with the -1's

Interesting to see some things haven't changed.

Bundypanzer #28 Posted Jun 18 2012 - 03:56

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Big thank you to whoever gave me a +1 to cancel out the -1 left by some hater out there.

McFeely #29 Posted Jun 18 2012 - 03:57

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View Postbosdog, on Jun 18 2012 - 03:51, said:

When did you buy the gold. Twice on front page since the 11th they have said not to pay with Paypal because of problems or upgrades or something like that with Paypal.



http://worldoftanks....ance-june-11th/

http://worldoftanks....ance-june-18th/

I bought the gold... 2 and 3 weeks ago, so, IN THE CLEAR! lol

slenderfungus #30 Posted Jun 18 2012 - 04:05

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View PostMcFeely, on Jun 18 2012 - 03:25, said:

I hate having to jump through so many hoops... if this isn't resolved by the time I'm done flyin tomorrow I will call PayPal. I just don't understand why they have been so good to me (PayPal) and then all of the sudden HUGE ISSUE.


Not to mention you are at the tail end of a 3x event.  I hope this works out for you and it's too bad you are being treated as "guilty until proven innocent" instead of "innocent until proven guilty".  I am reluctant to hit that official "Buy Gold" button in game now.

McFeely #31 Posted Jun 18 2012 - 04:27

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View Postslenderfungus, on Jun 18 2012 - 04:05, said:

Not to mention you are at the tail end of a 3x event.  I hope this works out for you and it's too bad you are being treated as "guilty until proven innocent" instead of "innocent until proven guilty".  I am reluctant to hit that official "Buy Gold" button in game now.

Don't hesitate to buy gold when you want/need it... Just don't use PayPal lol

Gold buyers help keep the game F2P!

Dabomb48 #32 Posted Jun 18 2012 - 04:42

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View PostMcFeely, on Jun 18 2012 - 04:27, said:

Don't hesitate to buy gold when you want/need it... Just don't use PayPal lol



Gold buyers help keep the game F2P!

Thats why I use UGCs (Ultimate game cards) to get my gold, I get it instantly right when I log into my account with no problems. Such as today I used a S**t load of money (100$) on a UGC and bought me a T34. (Although I haven't used it yet).

GhostUSN #33 Posted Jun 18 2012 - 14:52

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one of these days wargaming will screw with some lawyers account and they may want to prove a point.

McFeely #34 Posted Jun 19 2012 - 04:21

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View PostGhostUSN, on Jun 18 2012 - 14:52, said:

one of these days wargaming will screw with some lawyers account and they may want to prove a point.

I am actually thinking of disputing all of my gold purchases (made within the alotted time) and just saying good bye to WoT... I have spent so much money and wasted so much time for the treatment I am receiving. I don't know...

Feldernalle #35 Posted Jun 19 2012 - 06:22

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View PostMcFeely, on Jun 18 2012 - 03:21, said:

To admin,

I understand I should seek to resolve this issue with WG. I have started my end of the resolution process by submitting another ticket. I just came to the forums asking if anyone else has had the same issue. I apologize for any inconvenience caused.


You shouldn't be apologizing, nor coming across as calm and collected. I'd be totally pissed off at this company--they got the most expensive game on the net that is accompanied by more bugs than an antfarm, more fundamental errors in the gameplay setup than you can shake a stick at, and a gold purchase system that has left a dark brown taste in the mouth's of many gamers.  Top management is ultimately responsible for the tone set within their company and these jokers have done nothing to gain the confidence of the player base.  You spend your money and should have your gold or other purchase immediately. This shit I read about waiting a week for your gold----totally unacceptable.  The first time I make a purchase and my gold isn't instantly available I'll be on the phone with my CC company cancelling the purchase before you can say "The matchmaker sucks".  And I've already called them to make sure I'll have no problem doing that without a hitch if need be.  Good luck.

voldemorte720 #36 Posted Jun 19 2012 - 07:11

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i remeber when something went wrong with my payment to war gaming i was annoyed submitted a ticket and it was all sorted out within 24 hours was very pleased.

Webbie #37 Posted Jun 19 2012 - 08:18

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ive had many issues when buying gold, i would buy it and it never came, your best bet would also contact "ultimate pay" send them the info, since there the merchant for gold purchases it would go alot quicker, trust me it happens alot to me. i would submit a ticket and would get it resolved ASAP. Also make sure you didnt buy gold today "18th" since they where down for maintenance.

http://ultimatepay.custhelp.com/

Edited by Webbie, Jun 19 2012 - 08:20.


McFeely #38 Posted Jun 20 2012 - 03:13

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View PostFeldernalle, on Jun 19 2012 - 06:22, said:

You shouldn't be apologizing, nor coming across as calm and collected. I'd be totally pissed off at this company--they got the most expensive game on the net that is accompanied by more bugs than an antfarm, more fundamental errors in the gameplay setup than you can shake a stick at, and a gold purchase system that has left a dark brown taste in the mouth's of many gamers.  Top management is ultimately responsible for the tone set within their company and these jokers have done nothing to gain the confidence of the player base.  You spend your money and should have your gold or other purchase immediately. This shit I read about waiting a week for your gold----totally unacceptable.  The first time I make a purchase and my gold isn't instantly available I'll be on the phone with my CC company cancelling the purchase before you can say "The matchmaker sucks".  And I've already called them to make sure I'll have no problem doing that without a hitch if need be.  Good luck.

HEY! You better watch your mouth bud! It is a PRIVILEDGE to have someone as CARING and GIVING as WG.NET LET you play THEIR game!!! You better respect their authority AND BOW BEFORE THEIR MIGHT :Smile-izmena:

warlohn #39 Posted Jun 28 2012 - 15:47

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Also got account banned today.bought gold on wot with paypal .i raised the ticket and like wot email says i have raised a dispute on paypal.wot says on email get payment rolled back.phoned paypal to do this they said we cant i have to raise a dispute.
So still waiting for reply from ticket i raised hours ago.
I guess reading forums this happens alot .

On the plus side i been playing to much.so wife will be happier lol

pirate1483 #40 Posted Sep 12 2012 - 06:12

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I too have issues. Account blocked, submitted a ticket. It has now been 3 days and no response to my ticket? Total crap for service. I have spent big $$$ with WOT and you get treated like this.......





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