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Critical error?


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miles1991 #1 Posted Jun 20 2012 - 14:05

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I open my launcher after instaling newest patch, launcher is checking for updates and then i press play and get this error;
Attached File   ews.jpg   9.45K

I check log:
20/06/2012 14:47:17  ERROR: system error: (0x36B1)"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."


Help pls.

Valmorgan #2 Posted Jun 20 2012 - 14:10

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Same here.

Danigol #3 Posted Jun 20 2012 - 14:12

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mods?

ardraug #4 Posted Jun 20 2012 - 14:30

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Same problem. A bunch of us had this problem with the test and I never found out if it had been fixed - I guess it didn't.

miles1991 #5 Posted Jun 20 2012 - 14:46

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I am using only "Duke mod" voice pack.

stick3 #6 Posted Jun 20 2012 - 15:37

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got the same problem

miles1991 #7 Posted Jun 20 2012 - 15:58

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Anyone tried to re-inastal game?

ardraug #8 Posted Jun 20 2012 - 16:16

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Currently trying - uninstalled, deleted the folders, ran a registry cleaner, and now am downloading wot

Valmorgan #9 Posted Jun 20 2012 - 16:20

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Keep us posted if uninstall/reinstall works.

miles1991 #10 Posted Jun 20 2012 - 16:22

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Do not bother with re-instalation...looks like it aint working. ->http://forum.worldof...67#entry2097367

WarCry45 #11 Posted Jun 20 2012 - 16:25

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Im having the same problem, I thought it would only do this to me on the test not the actual game...

miles1991 #12 Posted Jun 20 2012 - 16:26

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View PostWarCry45, on Jun 20 2012 - 16:25, said:

Im having the same problem, I thought it would only do this to me on the test not the actual game...

How did u solve that problem on test?

WarCry45 #13 Posted Jun 20 2012 - 16:28

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View Postmiles1991, on Jun 20 2012 - 16:26, said:

How did u solve that problem on test?

I never found out how to so I just decided to not play the test that update, I think I still have my support ticket from the test I can go see what they said and post it in chat

Edited by WarCry45, Jun 20 2012 - 16:29.


WarCry45 #14 Posted Jun 20 2012 - 16:33

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yep I still had the support ticket idk if this will help.

Dear Player,

Thank you for contacting World Of Tanks support.

Please make sure the client is installed to a different directory than the current live game client.

We would like you to do a clean install with our latest 7.4 version. Please follow these steps to ensure that you do a clean install:

Uninstall your currently installed client and delete the remaining game folder and its contents (the default location is C:\Games\).

Next click on your start menu and in the search/run box type "%appdata%" (without the quotes) and press enter, then in the folder that comes up we would like you to delete the wargaming.net folder. Please also delete your previously downloaded WoT installers.

Next, click on your start menu and in the search/run box type "%temp%" (without the quotes) and press enter.
Then delete all of the files in your User's temp folder that comes up (some of the files will be in use by Windows and will not let you delete them, just delete the ones you can).

Now download a fresh copy of our latest client from the following link: http://cdn1.worldoft....4_CT_setup.exe

Then install from the file you just downloaded "WoT_0.7.4_CT_setup.exe".

Launch/run World Of Tanks.

Please let us know if your issue persists.


Best Regards

miles1991 #15 Posted Jun 20 2012 - 16:36

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I will give it a shoot then...

nui_vu #16 Posted Jun 20 2012 - 17:45

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here is my post from the test server http://forum.worldof...or/page__st__40
read through some of the last post this guy gave me a sight in order to fix it i just haven't gotten around to doing it
and this is what Tan said about it

An WG official has been notified so guess we got to wait till he/she respond..

Hi laxrules56, I read every thread in here.
This is done for the purpose of collecting bugs, feedback suggestions etc, to forward off to the development team for their investigation.


I dont have any answers for you yet through, it appears to be a new bug, that is only effecting you and another so far.

Have you installed it to a separate new directory, and running it mod free?

Regards
Tan.
I could use more information, which is why the thread's still open and wasn't archived the first few times I read the thread.

Edited by laxrules56, Jun 20 2012 - 17:48.


Valmorgan #17 Posted Jun 20 2012 - 17:56

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Tried uninstalling and deleting all folders. Downloaded full and reinstalled. Still getting the critical message.

nui_vu #18 Posted Jun 20 2012 - 17:57

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View PostValmorgan, on Jun 20 2012 - 17:56, said:

Tried uninstalling and deleting all folders. Downloaded full and reinstalled. Still getting the critical message.
dont bother doing that it wont help i did it 4 times

WarCry45 #19 Posted Jun 20 2012 - 17:58

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View Postmiles1991, on Jun 20 2012 - 16:36, said:

I will give it a shoot then...

I just tried it the exact way they told me, did not work....

Helipro #20 Posted Jun 20 2012 - 18:22

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I am having the same problem. Uninstalled WoT completely and did a completely fresh install and it still is giving me the error too.