186 replies to this topic

[_Iron_Horse_]

miles1991, on Jun 20 2012 - 20:23, said:

I am having 32 bit...

Me to thats what im trying to see if 64 bit ppl are having the same prob

[nui_vu]

i`m on a 32 bit as well

[miles1991]

I think someone mentioned it few posts back that they have 64bit OS.

[_Iron_Horse_]

laxrules56, on Jun 20 2012 - 20:27, said:

i`m on a 32 bit as well

Looks like this is just a prob for 32 bit players nice well that sucks

[Georgesp]

I am on a 64bit OS and I am having the same issue.

[nui_vu]

also i saw a windows 7 player is having the same problem as well

[_Iron_Horse_]

Man im re-downloading the game in a new path file to see if that help we shall see

[nui_vu]

rpfol, on Jun 20 2012 - 20:32, said:

Man im re-downloading the game in a new path file to see if that help we shall see

its not your game its vista it self (notice it only mainly happens to vista players)

[miles1991]

Someone contacted dev's?
I wonder what they got to said about that!

[_Iron_Horse_]

miles1991, on Jun 20 2012 - 20:41, said:

Someone contacted dev's?
I wonder what they got to said about that!

say about what?

[RockingReilly]

laxrules56, on Jun 20 2012 - 20:40, said:

its not your game its vista it self (notice it only mainly happens to vista players)

Im running window 7 and i am having issues as well

[_Iron_Horse_]

I wounder how meany ppl are having this prob. Will it be enough for them to fix it fast?

[nui_vu]

rpfol, on Jun 20 2012 - 20:47, said:

I wounder how meany ppl are having this prob. Will it be enough for them to fix it fast?

we are a very small proportion of the world of tanks community of the NA server so it wont be 1st on their to do list

[Blaster_V]

Vista 64bit SP2. Tried redownloading twice now and tried installing 4 different times. All the same error. I got this message on the 7.4 test server as well.

[RockingReilly]

I wouldn't be suprised if it took at couple of weeks. But im going to go check the EU forums for a explantion for this issue

[miles1991]

RockingReilly, on Jun 20 2012 - 20:52, said:

I wouldn't be suprised if it took at couple of weeks. But im going to go check the EU forums for a explantion for this issue

[1rreverence]

I am getting the same error

This is from the tail end of the log file


20/06/2012 15:40:57   install has completed: name="E:\Games\Tanks\World_of_Tanks\Updates\wot_74.167438_content_en.patch"
20/06/2012 15:40:57   start applying bin-differences...
20/06/2012 15:40:57   applying bin-diffs has completed:
20/06/2012 15:40:57   initialize post-update process...
20/06/2012 15:40:57   content update complete.
20/06/2012 15:40:57   connecting to update server...
20/06/2012 15:40:58   http request has completed: verb="POST" url="http://update-ct.worldoftanks.net"
20/06/2012 15:40:58   parsing patch info...
20/06/2012 15:40:58   start applying bin-differences...
20/06/2012 15:40:58   applying bin-diffs has completed:
20/06/2012 15:40:58   initialize post-update process...
20/06/2012 15:40:58   content update complete.
20/06/2012 15:40:58   initialize clear process...
20/06/2012 15:40:58   update complete.
20/06/2012 15:41:02  ERROR: system error: (0x36B1)"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
20/06/2012 15:41:28  ERROR: system error: (0x36B1)"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
20/06/2012 15:56:54  ERROR: system error: (0x36B1)"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."

Ran uninstall removed wot appdata and file directory.
full install using WoT_0.7.4_CT_setup and WoT_0.7.4_us_setup
followed by with a reboot
still not working

Need more suggestion to try

[POKEDSMOT]

Having the same problem Vista64

[nui_vu]

RockingReilly, on Jun 20 2012 - 20:52, said:

I wouldn't be suprised if it took at couple of weeks. But im going to go check the EU forums for a explantion for this issue

nice idea report back!

[RockingReilly]

found this on the Russian try this:

Fatal error. Unable to install updates.

This problem can occur due to lack of space on the system disk. The default is C: drive.

Please check the free space on the system partition, the minimum required for the installation of updates about 2 GB of free space.

And also recommend that you check the free space partition that has the game client, such as drive D:.



In Windows Vista and Windows 7, this problem may occur because of lack of rights to overwrite files.

Try to run the game launcher as an administrator to do this, click on the shortcut, right-click in the drop-down menu, click "Run as Administrator".

If running as administrator did not help, it is recommended to reinstall the game client to another partition, if any.


Install the game client should be in a folder does not contain Russian letters, as well as the installation path to the folder with the game must not contain Russian letters.

Please be informed, in the case of installed versions (skins, sights, lights, etc.), we can not guarantee full or partial performance by a game.



In order to completely uninstall the game client from your computer, follow these steps:



1) If the game client has been downloaded and installed on your computer:

For Windows XP: You need to click: Start-> Control Panel-> Add or Remove programs list that appears, select the game client World of Tanks-> delete;

For Windows 7 (Vista): You will need to click: Start-> Control Panel-> Programs-> Programs and Features in the list that appears select the game client World of Tanks-> Delete.

After that, download the file from our website - http://downloads.wor...es/wot_pref.zip

Unzip and run the bat-file, it automatically removes the remaining part of the game.



2) If the game client has been copied from another computer:

For Windows XP, 7, Vista: You need to go to the folder that contains the game client, example: "D: \ Games", find the folder named "World_of_Tanks" (you have the folder name may be different in the cases to make any changes) click on the folder, right click, select "Delete", then confirm the deletion of the folder.

After that, download the file from our website - http://downloads.wor...es/wot_pref.zip, Unzip and run the bat-file, it automatically removes the remaining part of the game.

After removing the need to restart your computer.


Install the game client you can pre-download it on our site: http://worldoftanks.ru/ru/update