Do you have problems getting the game installed? Or, maybe you have the game installed, but the launcher does nothing. Maybe you get the picture of gears turning without ever getting into your garage. Ping stays at 999? If so, try these things out first.
Update your drivers
If the game crashes in the garage, or in one guy's case, when you select email or password box at the title screen, then you might need to update your drivers. You might even get a small FPS boost even if you are playing just fine right now. Thankfully, merig00 has already done most of the work for me. Thanks merig00!
Ports
So, you are having trouble connecting. Maybe your ping jumps to 999. Maybe you get gears spinning and nothing else. This should help you out. Also, some of you other guys might get a lower ping and less lag by doing this. The community has helped a lot with what ports to open, but Vallter from tech support gave these ports and IP addresses. So thanks to you as well Vallter!
Spoiler
Open up your ports. If you aren't sure how to do it, you can go to http://portforward.com/. They have guides for almost any router or firewall out there. Just pick your particular router and follow their instructions. Just be sure to make a backup of your router's config file before you begin.
UDP range 3478, 3479, 5060, 5062, 12000-29999 and 32800-32901Allow WorldOfTanks.exe to use UDP and TCP protocols.As well as IPs: 174.34.231.0-174.34.231.255
If you use Proxifier, please open the following ports: 3128,80,8080,20000-25000,32801,32803, and crucially - 443. Please open the directory "C:\WINDOWS\system32\drivers\etc" (Windows XP) or open the directory "c:\Windows\winsxs\" and search for "hosts" (Windows Vista/7), choose the "hosts" file, open it with the notepad and type manually: 174.34.231.143 login-master.worldoftanks.com
Performance
Okay. You have the game installed and its connecting fine, but its unplayable. You are getting 2 FPS!? Don't uninstall yet!! There are many things you can do. This game is fun for the gameplay, the graphics is just pretty stuff. Turn them down and enjoy a really fun, albeit less pretty now, game.
Spoiler
First, turneverything all the way down in the settings menu. If you are happywith the FPS, keep bumping up what you like to be pretty until your FPS dropstoo low for you to enjoy. Then you bump it back down onenotch. Just remember, your FPS will be better when less action isgoing on or you are scoped in (fix for that, but that islater). This process will take a while, but will get you where youneed to be.
So, either you are looking for a little more FPS,or setting everything to minimum still has you at 5 FPS. Try thesethings that merig00 suggested. They may or may not beoutdated. Someone let me know if you know for sure. And,thanks again merig00! http://forum.worldof...e__hl__graphics
Another HUGE boost for a lot of people has beenthe smaller packs. Your game will get progressively more like anSNES title, but your FPS will skyrocket! SiberianExpress hastranslated Minoson's compressed packs. These guys have really helpedout a lot for the guys on laptops or older computers. ThanksSiberianExpress and Minoson! http://forum.worldof...-pack-and-more/
You can set the core affinityso World of Tanks uses something other than the main core. I havefound that this only marginally helps me, but YMMV. (BTW I personally run mineon core 2 or 3. My first 2 cores are used by other programs.) Go to the task manager(Ctrl + Alt + Del for Windows XP and Vista, Ctrl + Shift + Esc forWindows 7) and under the processes tab, right click worldoftanks.exe Click on set affinity Uncheck the first core (or2). Thats it.
And finally the FPS boost that some people areraving about. Thanks garyoppolis! http://forum.worldof...opsolder-comps/
Special note for laptop users
Most laptops do not have dedicated graphics cards. Those that do, usually do the same thing with memory. Either way, it is likely that the video memory is shared with your system. You may be able to get some more out of your graphics card or chipset if you change how much memory is for graphics in your BIOS. Unless you know EXACTLY what you are doing in BIOS, I would not recommend this. However, if you feel comfortable and promise not to hold me responsible in any way, max out what your BIOS will let you allocate to your video card / chipset as long as you have enough RAM left for your OS (usually 2 GBs for Windows 7, 1 GB for other Windows OSs).
Installation
I know this should be first, but seems to be less likely than the rest. Plus with all the spoiler tags, you didn't have to read too far. Suck it up. If you have problems installing or running the game, here are a few suggestions.
Spoiler
If you are using chrome, especially on a a 64bit system, it sometimes corrupts downloads. I love chrome to death and use it almost exclusively, but if it is something important I need to download, I will fire up the old Firefox. Also, if you have only downloaded it once, try downloading it again. I know its a hassle, but computers aren't perfect. Corruption happens. (Wasn't that on a T-shirt or something?)
Next, make sure you are running the installer as administrator.
Windows XP
login to the administrator account, or someone with administrator privileges. Or
Hold shift and right click the installer exe and select run as and pick a user with administrator privileges and password. Or
Go to run box in the start menu and type runas /user:usernamecmd (Replace username with a user with administrator privileges and cmd with the installer's path and filename)
Windows Vista / 7
Right click on installer file and choose "Run as administrator". Or
Hold Ctrl + Shift keys while opening the program.
Alright everything is installed, but the launcher never does anything when you hit play. What now?
You can launch the game directly and see if that helps. Everyone had to do this for a few days last fall. Just search for WorldOfTanks.exe and run that.
If that doesn't work, try updating drivers (Thats why they are at the top) as it is the problem I have seen the most of on the forums.
What now?
So, you have done all of these things and you are still stuck. It could be a lot of things. You could have a computer that just can't play this game. Maybe your specs are too low. Maybe it is something you are going to facepalm over. Any way you look at it, you need to post for help on the forums. But before you do that, you need to get some information ready.
Spoiler
Get a dxdiag printout.
Under the start bar, click on run. Type dxdiag and hit enter. On the first page that is up choose "Save All Information...". Then either attach that file to your post when you make it, or better yet, copy and paste it with a spoiler tag. Highlight what you just pasted. Click on Other styles in the post editor. Select Spoiler. Then click Add. It will make it a lot easier for other people who care about the comments and not so much about your info.
Be friendly in your post and be very specific about your problem
When it happens. (Laucher, garage, game)
List all errors word for word
If you don't speak english very well, you proper grammar and spelling in your own language and run it through a translator (http://translate.google.com/#). This will usually get your message through clearer. Don't forget to to mention you don't speak english very well and people will usually go the extra step to use simpler words that translate better.
After you post, don't just go off and do something else. Check your post. People are pretty quick to help. They might need some more information from you. If they wait for a little while and you don't get back to them, they usually forget about you and move on.
If all this doesn't work, use technical support. http://support.worldoftanks.com/
I personally haven't used them, or know of anyone that has, but they pop in the forums from time to time and seem very knowledgeable.
Again, thanks goes out to all the helpful people on the forums. I tried to mention names where credit is due. If you know of any more good tips or guides that fit in with this post, feel free to list them below and I will add it, credit them and the referrer. Mods, feel free to edit this post or move it as you see fit. I am online a lot, but never know when I will have to be gone for months at a time. I would hate to see good information not get included.
Same here, except I log in and if I click play the screen goes to (I guess the garage) and then will crash after a few moments without any error messages. I don't get it. It also takes a real long time loading once it gets to about 95% completed mark. I can't even do much clicking on menu, because it cashes so quickly after clicking play. WHAT IS WRONG WITH THIS THING?
Spambug... I got the same reply from technical support...
Open up your ports. If you aren't sure how to do it, you can go to http://portforward.com/. They have guides for almost any router or firewall out there. Just pick your particular router and follow their instructions. Just be sure to make a backup of your router's config file before you begin.
UDP range 3478, 3479, 5060, 5062, 12000-29999 and 32800-32901 Allow WorldOfTanks.exe to use UDP and TCP protocols. As well as IPs: 174.34.231.0-174.34.231.255
My question is... how do I DO that??? I downloaded the PortChecker program... but I don't even know which port number to enter in that program to see if it's working or not. HELP!!! Can you give me an easy way to do this?? LOL!!
Spambug... I got the same reply from technical support...
Open up your ports. If you aren't sure how to do it, you can go to http://portforward.com/. They have guides for almost any router or firewall out there. Just pick your particular router and follow their instructions. Just be sure to make a backup of your router's config file before you begin.
UDP range 3478, 3479, 5060, 5062, 12000-29999 and 32800-32901 Allow WorldOfTanks.exe to use UDP and TCP protocols. As well as IPs: 174.34.231.0-174.34.231.255
My question is... how do I DO that??? I downloaded the PortChecker program... but I don't even know which port number to enter in that program to see if it's working or not. HELP!!! Can you give me an easy way to do this?? LOL!!
Thanks!!
Well on portforward.com you can choose your router. I have a linksys wrt190nl connected to my cable modem. You might have a modem/router combo. Just look at what your computer is plugged into (or connected to if wifi) and look for a model number. Port forward will have a guide for you.
Most routers have a web interface (usually 192.168.1.1, 192.168.0.1, 10.0.0.1, etc.) that you go to and put in a password (name and password are usually "" and "admin", "administartor" and "admin", "admin" and "password", etc.) to access the router.
If you are still having trouble, list your model number here and I can walk you through it.
Same here, except I log in and if I click play the screen goes to (I guess the garage) and then will crash after a few moments without any error messages. I don't get it. It also takes a real long time loading once it gets to about 95% completed mark. I can't even do much clicking on menu, because it cashes so quickly after clicking play. WHAT IS WRONG WITH THIS THING?
You posted that exact post in 4 threads? Hmm.
First, try updating all your drivers, etc. (first suggestion in the guide). This is exactly what would happen to you if you have drivers that are too old.
Next, post a dxdiag printout (how to in the guide).
Well on portforward.com you can choose your router. I have a linksys wrt190nl connected to my cable modem. You might have a modem/router combo. Just look at what your computer is plugged into (or connected to if wifi) and look for a model number. Port forward will have a guide for you.
Most routers have a web interface (usually 192.168.1.1, 192.168.0.1, 10.0.0.1, etc.) that you go to and put in a password (name and password are usually "" and "admin", "administartor" and "admin", "admin" and "password", etc.) to access the router.
If you are still having trouble, list your model number here and I can walk you through it.
Thanks, spambug!!!
I have a NetGear WNR2000 router on my cable modem.
help i don't understand,i enter my name and password but then it ask me to choose the application...world of tank is NOT in the list, what should i choose 3;
***EDIT***
okay so i got the solution but one problem persist...what ports to open? cause it ask me to give a range ofports, but i dunno wich ones.thanks.
UDP range 3478, 3479, 5060, 5062, 12000-29999 and 32800-32901 Allow WorldOfTanks.exe to use UDP and TCP protocols. As well as IPs: 174.34.231.0-174.34.231.255
okay but what are the ports? are they the upd thingies? if so do i just enter the first one in start and last one in end? (excuse my noobyness, neva had to open ports before x.x)
okay but what are the ports? are they the upd thingies? if so do i just enter the first one in start and last one in end? (excuse my noobyness, neva had to open ports before x.x)
It sounds like it may be technically past your capabilities, you will need to do some reading on the net regarding port forwarding and how to configure your router. I would probably leave this as a last step. My router needs no special settings for the game. It most likely is a firewall issue, check to see that the proper permissions have been set there first.
okay so i got the crappy ports done, now tough one problem remain;
THIS 174.34.231.255 ip address, is unopenable, the 4th octet of it needa be between 1 and 154, so do i just set it to 254?
***edit***
in case somebody need it, i am attaching a dxdiag.
okay so it's SURE it's not a firewall issue, cause even if i turn off both my firewaal and anti virus AND run it as admin, the gear just spin and spin and spin forever and ever...
nope never, always was okay everywhere...gonna check again, updater don't work, but if i run JUSt the WoT.exe thingy it start the game...crash after login and bring me to download page but it start, imma try the manual patches...maybe it'll do the trick.And yes i do use launcher, after all the application itself makes a shortcut to it on my desktop =w='
THANK YOU ALL!! thanks to thise guide and the help i was able to finnally get in game moreover now i know how to open ports, im a lil less dumb ;P see you on the battlefield, soldiers ^w^
okay so i got the crappy ports done, now tough one problem remain;
THIS 174.34.231.255 ip address, is unopenable, the 4th octet of it needa be between 1 and 154, so do i just set it to 254?
***edit***
in case somebody need it, i am attaching a dxdiag.
I guess I need to clear this up in the guide. This is a quote directly from a tech support guy. However, the .0 at the end is a network id (IIRC) and the .255 is the broadcast address. The .0 is usable, but nearly all protocols don't use it, and the .255 is used for router to router traffic (IIRC). Someone please correct me if I am wrong because CCNA classes were a long time ago.
You are more than likely safe allowing 174.23.231.1 through 174.23.231.254. And that is just allowing that through your firewall on your router (if your router has one) and your PC.
i have installed the game, no errors came up. loaded fine the first time i loaded in window mode, but when i went to set it on full screen.. the game get s a blue screen. not my pc, the actual game, i can alt-tab out and swee my desktop and everything. Ive been trying to find the user_config or a settings file where i can change the resolution. And uninstalling it and re-installing it has not worked btw.
If someone could reply with a tree on where you go to find the user_config or the settings file where i can change my resolution id appreciate it.
Thank you, and hope to hear back.
moreover now i know how to open ports, im a lil less dumb ;P see you on the battlefield, soldiers ^w^
