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How to report issues with your Mac Wrapper


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Trevzor #1 Posted Mar 28 2014 - 21:53

    Associate eSports Manager

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Tankers!

 

As the READ THIS POST FIRST thread stated, there is a very limited amount of support we can offer for the Mac Wrapper.

 

Reporting the type of issue you have is the first step in receiving help for your issue.

 

HOW TO FORMAT YOUR SUPPORT SECTION POST:

When you post your issue to the support section, we are looking for some very specific information that our developers are going to look at while this project is in development. We need you to post your Influx_PS log, the last 4 entries of your Python log, and the hardware details of your Mac. The Influx and Python logs can be found in the Documents/World_of_Tanks folder. Hardware details can be found in "About this Mac"

 

EXAMPLE

Spoiler

 

To find the information on the Hardware in you Mac, follow these steps:

 

Step one:

Spoiler

 

Step two:

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Step three:

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Step four:

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All of this information is key for us to be able to offer Support and take steps to improve our Mac Wrapper.

 

See you on the field of combat!

 






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