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tech support mods tickets support

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113 replies to this topic

Ramesis #101 Posted Nov 05 2017 - 20:53

    Corporal

  • Players
  • 19890 battles
  • 13
  • [LTE_H] LTE_H
  • Member since:
    06-13-2013

I can't even get to the login screen!

Reloaded game client and still no good!!

I recently upgraded Windows 10... any advice?

 


Edited by Ramesis, Nov 05 2017 - 20:54.


jjt_2016 #102 Posted Dec 29 2017 - 14:15

    Private

  • -Players-
  • 15582 battles
  • 3
  • Member since:
    04-22-2016
My advent calendar has shown 12/24 since 12/24.  no new Advent dates show, the snowflakes are there, just no new deals.  

Bootknife #103 Posted Dec 29 2017 - 14:48

    First lieutenant

  • Players
  • 39355 battles
  • 625
  • [WDA] WDA
  • Member since:
    03-02-2012

When someone at WG tries to do something positive, like a proactive problem solving post, why not just take it and say "Thanks!".

 

There are things about the game I really don't like, but (verbally) beating someone who offers help in a positive way doesn't get anyone anywhere.



Tocino44 #104 Posted Jan 15 2018 - 16:05

    Private

  • -Players-
  • 16213 battles
  • 5
  • Member since:
    09-19-2014

please can you send me again the Christmas event that did not choose level 10 of the prize please wagamig

 

por favor me puede mandar otra vez el evento de navidad que no escoji el nivel 10 del  el premio por favor wagamig



SKIV1970 #105 Posted Feb 05 2018 - 00:35

    Private

  • Players
  • 20710 battles
  • 5
  • Member since:
    01-11-2013
WHAT ABOUT THE MONEY I spent on premium and gold when I Can not play. I've rebooted and still no luck. I'm a novice to computer when comes to sending stuff to support or adding things to program. so please give me some help here. 5yrs playing this is the worst.

Awesomeman92 #106 Posted Mar 25 2018 - 00:20

    Private

  • -Players-
  • 700 battles
  • 3
  • [-HEAT] -HEAT
  • Member since:
    04-24-2017
Plz Help! My game is recommended to low settings even though before 1.0 its was on Medium. Now, on medium, its goes to the battle loading screen, loads till I die, then the game crashes. Do I need a Performance Boost or should I just deal with it?

GrummbleBum #107 Posted Mar 31 2018 - 13:22

    Sergeant

  • Players
  • 41969 battles
  • 164
  • [F-3] F-3
  • Member since:
    11-10-2012

WTH? Come on WG, the micro patch has broken the login. Cant even log in, Oh wait, eventually I did, only to have the server interruption notification.

No mods, Totally vanilla, and a littel micro patch breaks the game.

So when can I expect this to be rectified, so I may continue using my PREMIUM TIME, I PAID FOR!!!


 

As a paying customer, I expect any business to act in a timely manner to repair this monumental &*^$ up, and then, as an act of good faith, re-emberse myself and thousands of others the credit due for your stuff up.



MackBoerBoel #108 Posted Apr 29 2018 - 00:34

    Private

  • -Players-
  • 6036 battles
  • 9
  • Member since:
    09-10-2017

I have been trying to get this account deleted for some time now. This game is set against the customer and for the homosexual snowflake liberals who start crapin chat then report those who respond and not for the paying customer who come here to support the game and play it. This game sucks [edited]and I will no longer be associated with any of war gaming games what so ever. 5 strikes and chat srtikes count against you, what bull crap! and really there should be no stikes available since chat can be controlled and left alone and as far as same team killing, that can also just not be allowed by the game programing, how [edited]stupid, you stupid idiots have lost me as a customer for life !!! please hurry and delete my account thank you !

 



youngfart #109 Posted Jun 13 2018 - 18:25

    Corporal

  • Players
  • 14837 battles
  • 12
  • [_BAM_] _BAM_
  • Member since:
    04-15-2012

Man I wish I could grind the Conway to the FV4005. When the whole Base_App-Crash thing happened, I had just sold my IS and T69 and bought the Conway. In my first game it crashed with that error message. After I restarted, my Conway was gone, the IS and T69 were back in my garage. I figured no problem I can buy it back again. Well after checking my currencies, I saw that the 50 gold I used to demount equipment was still missing and my credits were at 4xx,xxx instead of 1.7xx,xxx million like they were before I bought the Conway and sold the IS and T69. In a nutshell, i am missing 50 gold, and 1.3 million credits.

 

Now that the on track is for the FV4005 I am missing out big time. I even sent WG support the replay of my Conway from the first battle and shows the crash. No word from them other than my ticket was put on hold until they figure it out. Hope they do soon. :(

 

Not to mention my credit and XP boosters were wasted.


Edited by youngfart, Jun 13 2018 - 18:29.


cavalry11 #110 Posted Sep 09 2018 - 22:52

    Corporal

  • Players
  • 45742 battles
  • 87
  • [11BAT] 11BAT
  • Member since:
    06-24-2013
sounds like a bunch off B.S. developers  don't really answer questions they just make excuses why nothing works

ToothDecay #111 Posted Sep 09 2018 - 23:23

    Major

  • Players
  • 26514 battles
  • 5,984
  • [NARC] NARC
  • Member since:
    06-29-2011

View Postcavalry11, on Sep 09 2018 - 16:52, said:

sounds like a bunch off B.S. developers  don't really answer questions they just make excuses why nothing works

 

and BS Necromancers, like you.

Gen_Screwup #112 Posted Oct 19 2018 - 13:42

    Private

  • -Players-
  • 2804 battles
  • 3
  • [-GC-] -GC-
  • Member since:
    10-10-2017

I have tried everything that was posted yesterday - nothing worked. Had to reload after every battle, and didn't get credited for those battles.

Fortunately today all seems to be working.



_Thunderb0ltz_ #113 Posted Oct 27 2018 - 20:23

    Private

  • -Players-
  • 0 battles
  • 2
  • Member since:
    05-29-2018
Hi I’m _ThunderbOltz_, I’m trying to play on my phone and it won’t let me in at all, what do I do?

_Thunderb0ltz_ #114 Posted Oct 27 2018 - 20:25

    Private

  • -Players-
  • 0 battles
  • 2
  • Member since:
    05-29-2018
I can’t log in on my phone at all. I click the app and it loads for 3 to 5 seconds, then kicks me to my home phone screen. Please help





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