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plus de jeu depuis la nouvelle version


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disco_duck69 #1 Posted Mar 08 2015 - 21:48

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depuis la nouvelle version 9.6 je ne plus jouer.On me dit server does not respond .try again later .Jài envoyer 2 ticket mais les demande technique sont un peu hors de mes competences en ordinateur.J `ai refais 3 x un reboot ,plus de 3 heures en passant ,meme resultatÌl y a t`il quelquùn peut etre qui demeure a Gatineau ,Quebec qui pourrait venir me donner un coup de main

In addition, please compile and send us a DxDiag report file so we may get a clear picture of your computer's characteristics.

Please follow the associated steps below:
- On your Windows task bar, click Start (Windows icon usually in the lower left corner of the screen).
- Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R"). A "Run" window should pop up.
- In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up. Wait for it to finish gathering your info before saving.
- In the appeared window choose "Save all information".
- After you've saved the file, please attach it to your reply.

Once we have the files mentioned above, we can continue our troubleshooting process.

We appreciate your patience when dealing with this issue.

Please do not hesitate to contact us with any further questions or concerns.

Best Regards,
Brett Williams

Wargaming America Support
You can always check your ticket status by logging into our Support Portal: https://na.wargaming.net/support/
Please don't forget to fill out our survey once your ticket has been completed.



Greenboba #2 Posted Mar 08 2015 - 22:19

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J'habite pres de Montreal, si tu veux je peux t'aider en message priver.

Hasty_ #3 Posted Mar 09 2015 - 02:05

    Sergeant

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    09-27-2013

Je lis que t'as fait 3 x reboot mais .....


 

as-tu re-installé wot ?  si non, c'est la première chose à faire.

as-tu des mods? si oui,, efface tout et ré-installe au niveau 9.6

As-tu changé quelque chose sur ton pc ?  programme, pièces ?

C'est quoi ton firewall ?

As-tu fait des mises à jours sur tes drivers?


 

Bonne chance
 



Charlie2125 #4 Posted Mar 14 2015 - 04:58

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    01-15-2012
Si tu avais des mods sur la version précédente, il est posible qu'ils ne puissent fonctionner sur 9.6. De plus, tentez les étapes dictées par WG.




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