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Can't login


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4 replies to this topic

Steelhawx #1 Posted Jun 17 2011 - 09:44

    Private

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  • 0 battles
  • 2
  • Member since:
    02-25-2011
I last played pre-wipe. Now, I updated and I can't log in. It says my password or email is incorrect, but it is impossible, since I logged into the forums and the website with those very email and pass, so why can't I log in?

Belesarius #2 Posted Jun 17 2011 - 09:49

    Major

  • Players
  • 7745 battles
  • 3,482
  • Member since:
    01-27-2011
Submit a ticket to support.

Also, maybe check the EU version?

Steelhawx #3 Posted Jun 17 2011 - 09:56

    Private

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  • 0 battles
  • 2
  • Member since:
    02-25-2011
Check the EU version? What do you mean? I thought my client is supposed to be EU when I chose to play EU?

EinstZecksclaw #4 Posted Jun 17 2011 - 10:02

    Staff sergeant

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  • [KURO] KURO
  • Member since:
    04-26-2011

View PostSteelhawx, on Jun 17 2011 - 09:56, said:

Check the EU version? What do you mean? I thought my client is supposed to be EU when I chose to play EU?
Sorry to dissapoint you, but why you write in NA forum while you play in EU server??

Belesarius #5 Posted Jun 17 2011 - 10:26

    Major

  • Players
  • 7745 battles
  • 3,482
  • Member since:
    01-27-2011

View PostSteelhawx, on Jun 17 2011 - 09:56, said:

Check the EU version? What do you mean? I thought my client is supposed to be EU when I chose to play EU?

Check to see if you account Login works on the EU server.

Either way, you still need to send in a support ticket. No one on here can help you.