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change my password without my phone number helpme

help me

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4 replies to this topic

chinzob #1 Posted Jul 16 2015 - 02:39

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  • [SOYUZ] SOYUZ
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    06-09-2014
in my acc profile i've added phone number long ago, and now i don't this phone number anymore. when i trying to change my password they're sending password to phone number. how can i change password without my phone number?

Joker_48AHC #2 Posted Jul 16 2015 - 03:00

    Sergeant

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  • Member since:
    12-29-2011

Send them your life history and financial data  (just kidding).  They are very strict about changing you password making it very difficult!  On the other hand, if you can't change it with jumping through the hoops they demand, then no one else can either!  I hope you haven't forgotten your password as you will be in real trouble then.

heavymetal1967 #3 Posted Jul 16 2015 - 03:07

    Major

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    05-30-2012

OP I don't know if this will help as it invovles your mobile carrier and them restoring the phone number.

 

Which, unless I'm overlooking something, won't work if that number has been reassigned or otherwise isn't available.

 

If this won't work then file a ticket through support OP and explain to them the number isn't available, reassigned, the carrier won't cooperate, etc...

 

Anyhoo here's the link, http://worldoftanks.com/en/content/guide/account_security/binding-your-account-mobile-phone/#change

 

Good luck.



panzerkampfwagen9991 #4 Posted Jul 16 2015 - 03:37

    Captain

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  • 24582 battles
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  • Member since:
    11-21-2013
I have the same problem, but they aren't sending the code to my phone.

shmal11 #5 Posted Dec 24 2015 - 20:15

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  • [ARBUN] ARBUN
  • Member since:
    10-15-2012
I have the same problem 





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