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client unable to connect to chat server

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slyp823 #1 Posted Sep 18 2016 - 18:51


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I've had this problem a few patches now, but since 9.15.2 came out it's affected me more. When I first launch the client and try to check who else from my contacts list is online, it takes sometimes up to 10-15 minutes for the contacts list box to show anything other than a spinning gear saying "connecting". Prior to 9.15.2, if I knew someone was online and wanted to platoon with them, I could still send them a platoon invite by manually searching their name. now, when I try to do that, I get this error message.


also, during this same time, the person I platoon with the most is unable to send me platoon invites, although I haven't seen what error message they are getting, although this seems to clear up before my contacts list shows connected on my client. up until today I've been running Quickybaby's modpack with Awfultanker's update of Locastan's session stats mod. last night I wiped WOT out of my computer, did a clean install and this morning opened the vanilla client, and I'm having the same issue

The_Diadect #2 Posted Sep 18 2016 - 18:59

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i know this is probably obvious but:

disable antivirus and firewall (also windows deffender) and try it

don't have anything else running

even if you delete the game, your settings may be saved (happens to me for reasons beyond me) so reset those

see if there's anything in the chat options stopping you


aslo check these forum posts


Panserfaustus #3 Posted Jul 18 2017 - 17:19


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I refuse to accept that the solution is turning off my antivirus. There has got to be some port I can open or an exception I can make.


DE_Samuel_B_Roberts #4 Posted Jul 19 2017 - 23:30


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It's not the antivirus and firewall exceptions are made upon install. This is a server-side issue that WG has turned a blind eye to. Had it for a couple weeks now and no matter how long I'm logged in it doesn't go away.

sagehabitue #5 Posted Jul 20 2017 - 01:58


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Chat server down. You clowns at WG can't make the smallest change without gobbing something else up.


Guest_The_IS7_Specialist_* #6 Posted Jul 20 2017 - 10:40

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The unable to connect to chat and contact list has been a bug for months and wargaming has still yet to fix it...

ttriplethreat #7 Posted Aug 02 2017 - 20:54


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is there another way to block a moron that keeps chattin u up in game?? ... this [edited]server error nonsense is annoying .... what if i ignore the person on forums does it also ignore in game?

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