Have been working with Support for the last few days trying everything they can think of without success. Tanks will start to load on first screen, get hung up about 3/4 through, restart again, get hung up and then stop. Support has been very responsive, but thought you guys might have another idea.
System is a brand new Alienware Aurora gaming system running GeForce 1070 graphics card. All drivers up to date, even tried backing down graphics driver to previous version as mentioned in another post. World of Warships and Civ6 run great. They have had me run every diagnostic available, so have ping plotter and WGCheck. Have reinstalled game after complete uninstall using CCleaner.
Support initial thought was;
We can see that you have a system with "hybrid" graphics. What this means is, your computer has a low use/low power "Intel" onboard card and a more gaming based Nvidia card that launches when demand for 3D graphics goes up, like when you play World of Warships. What might have happened is the game saw just the Intel card when it launched, configured settings for that card but then as demand went up the Nvidia card never "kicked in". The problem in that instance is the game is still trying to communicate with the Intel card instead of performing the "on the fly" switch over.
So did change 3D power setting to maximum from optimal, but no luck either.
This is what they had me do today, but didn't make any difference.
- Enter the following commands one at a time pressing Enter after each one: ipconfig /flushdns arp -d * netsh int ip reset c:\log.txt netsh winsock reset shutdown -r -t 0
We would also like you to power cycle you network equipment such as your router or modem.