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War Games Test Issue


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dance210 #1 Posted Apr 04 2017 - 19:44

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Tankers,

 

During “War Games” test, we encountered a technical issue which led to an incorrect invoice of gold and reserves to players and clans.


All incorrectly invoiced surpluses and Premium time purchased with this surplus have been removed from your account. If you believe too much gold was removed, please submit a ticket to Support. The “War Games” event is currently suspended and we will keep you updated if it becomes available.

 

If there are any questions, please let us know.  

 



Styo #2 Posted Apr 04 2017 - 19:45

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View Postdance210, on Apr 04 2017 - 13:44, said:

Tankers,

 

During “9.17.1” patch, we encountered a technical issue which led to lag issues for players and clans.


All Premium time purchased have been removed from your account. If you believe too much lag was added, please submit a ticket to Support. The "9.18” patch is currently suspended and we will keep you updated if it becomes available.

 

If there are any questions, please let us know.  

 

 

Fixed

I guess same thing with the lag? You removing my premium time when I cannot play because you guys can't fix your lagging servers?

 

Sounds about right.


Edited by Styo, Apr 04 2017 - 19:49.


MisterIndian #3 Posted Apr 04 2017 - 20:07

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The issue is that some people got to spend their shares of the gold while others like myself didnt, therefore its unfair, the players which gold was taken should be given back to them. You need to stop being cheap wargaming and actually start to give a crap about your playerbase or this NA server wont last another year. (And dance obviously i'm not blaming you for this so don't take offense to it, Its not your fault)

Edited by MisterIndian, Apr 04 2017 - 20:08.


AirG #4 Posted Apr 04 2017 - 20:07

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View Postdance210, on Apr 04 2017 - 19:44, said:

Tankers,

 

During “War Games” test, we encountered a technical issue which led to an incorrect invoice of gold and reserves to players and clans.


All incorrectly invoiced surpluses and Premium time purchased with this surplus have been removed from your account. If you believe too much gold was removed, please submit a ticket to Support. The “War Games” event is currently suspended and we will keep you updated if it becomes available.

 

If there are any questions, please let us know.  

 

 

thanks dance! 



Scorpiany #5 Posted Apr 04 2017 - 20:07

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Don't worry, extra Premium time purchased? We're on it, we must fix this absolute travesty that's ruining the game.

 

Complete lag freezes that send stationary tanks into lakes and rivers? Don't worry, that's fine, it can stay; good for gameplay.



Smallfuzzykitten #6 Posted Apr 04 2017 - 20:09

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This is absolutely ridiculous, poorly handled customer service. Seriously, just take it all back without warning or reason or recompense? That is not how to retain a customer base...

J3Tears #7 Posted Apr 04 2017 - 20:10

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To hard to say you messed up and have fun spending what you won?

madogthefirst #8 Posted Apr 04 2017 - 20:13

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View PostScorpiany, on Apr 04 2017 - 11:07, said:

Don't worry, extra Premium time purchased? We're on it, we must fix this absolute travesty that's ruining the game.

 

Complete lag freezes that send stationary tanks into lakes and rivers? Don't worry, that's fine, it can stay; good for gameplay.

And here I thought my keys were getting a tad stuck.

 

Boy the tin foil hat crowd must be havong a field day. Not only is mm rigged against them now WG takes control of thier tank and makes them drive out in front of enemy guns.



BrassFire #9 Posted Apr 04 2017 - 20:14

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View PostJ3Tears, on Apr 04 2017 - 20:10, said:

To hard to say you messed up and have fun spending what you won?

 

I guess so.

MachinGun567 #10 Posted Apr 04 2017 - 20:20

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Well crapI spent all that gold and have no prem account what they gona take from me?

Sp00kyScaryKitKat__o7o7 #11 Posted Apr 04 2017 - 20:33

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War games coming back anytime soon?

MisterIndian #12 Posted Apr 04 2017 - 20:38

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Thats the funny thing as well the first time wargaming get popularity with one of their strongholds gamemodes and they shut it down because too much was given as prizes, then they take away the prizes that people won.. Great game 10/10 good job wargaming. Memes.

HI_FIVE #13 Posted Apr 04 2017 - 20:48

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WG got all kinds of problems and they keep mounting. Server lag,website screwed up showing incorrect clan info and cant invite new members.But yeahhhhhhhhh. 

johnmadara #14 Posted Apr 04 2017 - 20:49

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View PostMisterIndian, on Apr 04 2017 - 19:07, said:

 You need to stop being cheap wargaming and actually start to give a crap about your playerbase or this NA server wont last another year. 

 

this has literately been said hundreds of times multiple years ago and every year that comes player base doesnt shrink and game still isnt dying...



MisterIndian #15 Posted Apr 04 2017 - 20:52

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View Postjohnmadara, on Apr 04 2017 - 19:49, said:

 

this has literately been said hundreds of times multiple years ago and every year that comes player base doesnt shrink and game still isnt dying...

 

There is numerous websites which use the wargaming API and shows the activity dropping considerably over time, It may not be a year until the game dies but it will be soon.

CCCP_GDR #16 Posted Apr 04 2017 - 21:04

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FIRST OF ALL clans should NOT receive any GODDMN gold, period!!!     :angry:

 

Second anyone completing On Track events  SHOULD get gold like it used to be, instead of some pathetic tier III tank, wth are you thinking?    :angry:

 

Third and most important, FIX YOUR LAGGED SERVERS NOW!     :angry:



LeaveIT2Beaver #17 Posted Apr 04 2017 - 21:15

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View Postdance210, on Apr 04 2017 - 13:44, said:

Tankers,

During “War Games” test, we encountered a technical issue which led to an incorrect invoice of gold and reserves to players and clans.

All incorrectly invoiced surpluses and Premium time purchased with this surplus have been removed from your account. If you believe too much gold was removed, please submit a ticket to Support. The “War Games” event is currently suspended and we will keep you updated if it becomes available.

If there are any questions, please let us know.  

 

Dance - the company I work for  is worth over $3B. No way if our error gave a little extra something to our customers that use our e-commerce platforms  would we do this. The PR nightmare would not be worth it.
This + the Mutant debacle (what was offered [thrown out] to the original Mutant owners) does not make sense.

There needs to be deep changes in WG leadership starting with the very top. IMHO.


Edited by LeaveIT2Beaver, Apr 04 2017 - 21:24.


HI_FIVE #18 Posted Apr 04 2017 - 21:25

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View PostLeaveIT2Beaver, on Apr 04 2017 - 15:15, said:

 

Dance - the company I work for  is worth over $3B. No way if our error gave a little extra something to our customers that use our e-commerce platforms  would we do this. The PR nightmare would not be worth it.
This + the Mutant debacle (what was offered [thrown out] to the original Mutant owners) does not make sense.

There needs to be deep changes in WG leadership starting with the very top. IMHO.

 

Bro it is not dance. She is just the messenger here. She helps everyone that she can.Keep up the good work dance.

MachinGun567 #19 Posted Apr 04 2017 - 21:34

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View PostCCCP_GDR, on Apr 04 2017 - 20:04, said:

FIRST OF ALL clans should NOT receive any GODDMN gold, period!!!     :angry:

 

Second anyone completing On Track events  SHOULD get gold like it used to be, instead of some pathetic tier III tank, wth are you thinking?    :angry:

 

Third and most important, FIX YOUR LAGGED SERVERS NOW!     :angry:

 

Why shouldnt clans recive gold?

 



JustPainfull #20 Posted Apr 04 2017 - 22:17

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So you advertise prizes, people play and win prizes... then wargamming take the prizes away 5 days later after some folks have used the prizes? I agree the prizes were excessive - but to leave people with nothing after prizes were advertised for participating in an event just doesn't seem right.

 

On March 31, the new Strongholds format “War Games” starts public testing.

War Games consist of four disciplines, each with their own ranking depending on the number of points Clans earn in Skirmishes and Advances. Clans with winning places get rewards, such as level XI and XII Reserves, Gold, and Credits.


Edited by JustPainfull, Apr 04 2017 - 22:18.





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