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Anyone unable to log Sandbox?


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18 replies to this topic

yoggraid #1 Posted Apr 10 2017 - 19:07

    Major

  • Players
  • 34780 battles
  • 11,476
  • [_D_] _D_
  • Member since:
    10-15-2013
Been on and off with it since the first phase then I go to give it a couple of rounds to try the new mod it is no longer accepting my password, the same for the Sandbox forums. I know my passwords well so it is not like I forgot it. Also the recovery link in the sand box client links to a Russian page....

Edited by yoggraid, Apr 10 2017 - 19:21.


beachead08 #2 Posted Apr 10 2017 - 19:19

    Corporal

  • -Players-
  • 20333 battles
  • 43
  • [FD_UP] FD_UP
  • Member since:
    07-31-2014
Same issue for me

tennmack #3 Posted Apr 10 2017 - 19:21

    Private

  • -Players-
  • 30480 battles
  • 8
  • [HARM] HARM
  • Member since:
    03-07-2015

The same issue

 



beachead08 #4 Posted Apr 10 2017 - 19:24

    Corporal

  • -Players-
  • 20333 battles
  • 43
  • [FD_UP] FD_UP
  • Member since:
    07-31-2014

Perhaps need to reset password for SB again?  

https://worldoftanks.com/en/sandbox/



MSgt_TaterMonkey #5 Posted Apr 10 2017 - 19:26

    Staff sergeant

  • Players
  • 38154 battles
  • 258
  • [VETS1] VETS1
  • Member since:
    05-12-2012
I was able to get in after resetting my password after the update  they put out this morning (Monday, 10th).

NinjaJohenes48 #6 Posted Apr 10 2017 - 19:40

    Captain

  • Players
  • 7791 battles
  • 1,315
  • [SPTD] SPTD
  • Member since:
    08-05-2012
Yea same issue. Says I have incorrect password but I know it's correct. I'm not going to  update my password just for this. Hopefully they fix it soon.

HellsBells_ #7 Posted Apr 10 2017 - 19:45

    First lieutenant

  • Players
  • 26905 battles
  • 642
  • [HLBL] HLBL
  • Member since:
    04-03-2011
it says its online, but i havent been able to get my password reset email, so i cant even try to log in.

HootThePirate #8 Posted Apr 10 2017 - 20:05

    Staff sergeant

  • Players
  • 4664 battles
  • 280
  • [CMRM] CMRM
  • Member since:
    09-26-2013
Probably a broken server issue. Honestly I submitted two applications but don't get to play.

RonJeremysUnsexyCousin #9 Posted Apr 10 2017 - 22:52

    Private

  • Players
  • 15201 battles
  • 2
  • [FATE] FATE
  • Member since:
    12-14-2011
cant login either but can log onto regular client

IndygoEEI #10 Posted Apr 11 2017 - 00:09

    Major

  • Players
  • 45440 battles
  • 4,627
  • [GUNS3] GUNS3
  • Member since:
    01-06-2012
Just tried logging in... It's a no go here also...

_Islander_ #11 Posted Apr 11 2017 - 11:28

    Corporal

  • Players
  • 22508 battles
  • 94
  • [FU] FU
  • Member since:
    03-08-2012
no go as well. Password reset will not send emails. I've had access since the first iteration as well.

MoWhiskey #12 Posted Apr 11 2017 - 12:26

    Staff sergeant

  • Players
  • 30376 battles
  • 323
  • [7DEV] 7DEV
  • Member since:
    05-15-2012
Heck I get in but can't play , lag is worse than NA East server.

Poletramp #13 Posted Apr 11 2017 - 14:41

    Corporal

  • Players
  • 37139 battles
  • 64
  • [DHO-X] DHO-X
  • Member since:
    10-14-2012

No go for me at 9.30 am eastern . Says password problem.

 



Poletramp #14 Posted Apr 12 2017 - 01:16

    Corporal

  • Players
  • 37139 battles
  • 64
  • [DHO-X] DHO-X
  • Member since:
    10-14-2012

i reset my password and im still waiting for a reply have tried it 3 times with no reply from WG  .                           :(

 



NewportReb #15 Posted Apr 12 2017 - 23:26

    Staff sergeant

  • Players
  • 23704 battles
  • 257
  • Member since:
    07-20-2014
I had the same issue, tried everything, even filled a ticket knowing Id get a copy/paste response. WG never lets you down when you don't expect much.

coreFreekcore #16 Posted Apr 14 2017 - 12:28

    Corporal

  • Players
  • 15372 battles
  • 16
  • [11ADR] 11ADR
  • Member since:
    05-09-2011

View PostNinjaJohenes48, on Apr 10 2017 - 19:40, said:

Yea same issue. Says I have incorrect password but I know it's correct. I'm not going to  update my password just for this. Hopefully they fix it soon.

 

I had the same issue, but it is not gonna just go away and they can't fix it anytime soon. There is no reason not to reset your password. I reset mine and you can use the exact same as you had before.

RonJeremysUnsexyCousin #17 Posted Apr 14 2017 - 17:24

    Private

  • Players
  • 15201 battles
  • 2
  • [FATE] FATE
  • Member since:
    12-14-2011

were do we reset our password? i click the unable to login on the sandbox launch screen but it just takes me to a russian forum where it says my account dosent exist?

 

 

edit: i did the password reset but it told me i was adding a password seems to have worked which is weird 

 

2nd edit: it didnt work, it now sais error getting account details so im still not able to try the mode

 


Edited by RonJeremysUnsexyCousin, Apr 15 2017 - 17:23.


cheapbooks #18 Posted Apr 14 2017 - 23:19

    First lieutenant

  • Players
  • 29409 battles
  • 788
  • [CBKS] CBKS
  • Member since:
    08-21-2013
I had to go through the process as if I were creating a new account and was able to log in after doing so. it does not use the pre-existing wot password.

thedestroyer360 #19 Posted May 13 2017 - 18:20

    Private

  • -Players-
  • 7880 battles
  • 3
  • [FLUKE] FLUKE
  • Member since:
    09-13-2014
I changed my password for sandbox but it says incorrect

Edited by thedestroyer360, May 13 2017 - 18:21.





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