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Am a sandbox member, but can't play the new sandbox

sandbox frontline need help registered member

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11 replies to this topic

incomingprojectileofcrap #1 Posted Apr 11 2017 - 20:49

    Corporal

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  • [PNGUN] PNGUN
  • Member since:
    04-20-2011
Been a member since sandbox was first released but I can't seem to  log into the sandbox server. I last used the sandbox about 2 weeks ago but now it's not even acknowledging im a member. Does this mean everyone has to re-register for the new sandbox frontline update or something else I may perhaps be missing?

_CHILL_ #2 Posted Apr 11 2017 - 20:57

    First lieutenant

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  • [TNSF] TNSF
  • Member since:
    02-01-2012

i had to change my password again to get in

 



Kamahl1234 #3 Posted Apr 11 2017 - 21:03

    Major

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    04-06-2012

View Post_CHILL_, on Apr 11 2017 - 19:57, said:

i had to change my password again to get in

 

 

I did too.

 

Which is kind of nice as I hadn't changed my password in maybe 4 years so it was about time to actually change it. 



__Ice #4 Posted Apr 11 2017 - 21:05

    Staff sergeant

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  • Member since:
    12-02-2012

View Postincomingprojectileofcrap, on Apr 11 2017 - 12:49, said:

Been a member since sandbox was first released but I can't seem to  log into the sandbox server. I last used the sandbox about 2 weeks ago but now it's not even acknowledging im a member. Does this mean everyone has to re-register for the new sandbox frontline update or something else I may perhaps be missing?

 

Look at your email. They told us to change the sandbox server Password. The change will not effect your live accounts. 

incomingprojectileofcrap #5 Posted Apr 11 2017 - 21:07

    Corporal

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  • 22746 battles
  • 56
  • [PNGUN] PNGUN
  • Member since:
    04-20-2011
ah, k. makes sense now. For a moment I thought WG was doing some unnecessary crap again

SACEUR #6 Posted Apr 11 2017 - 21:33

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    09-14-2010

View Postincomingprojectileofcrap, on Apr 11 2017 - 11:49, said:

Been a member since sandbox was first released but I can't seem to  log into the sandbox server. I last used the sandbox about 2 weeks ago but now it's not even acknowledging im a member. Does this mean everyone has to re-register for the new sandbox frontline update or something else I may perhaps be missing?

 

there's a ;ink in the new emails they sent out. just follow that and you're good. 

Anlushac11 #7 Posted Apr 11 2017 - 21:40

    Major

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    05-25-2013
Yup had to reset password and everything worked fine.

OhSlowpoke #8 Posted Apr 13 2017 - 21:55

    Staff sergeant

  • Beta Testers
  • 11995 battles
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  • Member since:
    07-04-2010

I have the sandbox email and have reset the password as per the email but the server is reporting that my password is incorrect or email incorrect.
I have reset it again and again and verified I am typing the password in correctly each time, still nothing.



____Vortex____ #9 Posted Oct 11 2017 - 15:47

    Corporal

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  • 16371 battles
  • 90
  • [FD_UP] FD_UP
  • Member since:
    02-20-2013
If you can't logon, you aren't missing anything.  Most of the maps won't even load.  Just stuck at loading screen, with graphics settings on low even.

RU12 #10 Posted Oct 12 2017 - 21:11

    Corporal

  • Players
  • 15446 battles
  • 20
  • [TGSC] TGSC
  • Member since:
    03-27-2011
im having the same issues. but i got the message that i was apart of the sandbox. but i had to change my email so i never go the email to change my password for just the sandbox. so if anyone can help me that would be awesome

Dirty_Puella #11 Posted Oct 15 2017 - 15:31

    Private

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  • [UTFOA] UTFOA
  • Member since:
    12-12-2011
I was granted access to the Sandbox server, via email.  It in, it contained a link to reset the password, and a link to download the test server.   I followed the link to reset the password, and did as instructed.  However, I never received the follow up email with new instructions.  I did this early morning Friday the 13 - Local time, around 6:30AM EST.  I have since tried to reset using that link, no less than 20 times.  Never receiving a return email and do not have a spam folder to check.  Over the course of the weekend, I have sent in a ticket to WG (NA), and they have told me that they do NOT have access to the test server Administration, as it is RU...   This has been rather frustrating for me, though not surprising.  I have reset my main WG password, then tried to do this, and still no change...  I have changed my WG email address, in the hopes that this would help...  Still no change.   When I try to contact support via the link provided in the "access granted" email, I get sent to a RU forum, which I have no access to, which, of course is in Russian language, and guess who doesn't speak Russian, living in the United States???  Is there NO NA/US/EN language support?  How do you reset your password for the Sandbox server, given the link they send you in the "access granted" email?  Is there another way to do it, rather than going through the email they send you?  I'm sure I'm not missing out on much, however, it would be nice to access something that WG granted me access to.

OlTanker #12 Posted Oct 17 2017 - 15:35

    Sergeant

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FYI, I just found a post from the WOT folks on the "other sand box forum" that the test has been completed and the server is down.. No general announcement or warning, just lights out on the server. Pretty lame way to treat the testers IMO. There was also no info on if they will reopen for further testing before implementation on the main servers.




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