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UPDATE: Minsk Devs Respond to Server Lag


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dance210 #1 Posted Apr 13 2017 - 01:34

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Hello Tankers!

 

We heard that you wanted some more information, so we have an update to share with you from the Minsk development team.

 

Minsk Dev Team

“We’d like to explain a little about lags/freezes issues and what this server patch addresses. Prepare for a long story ;)

 

From the player perspective, lags/freezes may come from several sources: player’s ISP issues, internet routing issues, game server issues. Lately we’ve seen an increased number of lags/freezes reports and started to investigate in detail what may have caused them. You guys sent us a lot of pingplotter reports (thanks for this!) which in general depict there is fair amount of internet routing issues, especially for NA East players. There’s a good comment in this forum which is close enough to the actual reality: Short version, 2 bad routers on NA East route (5-20% packet loss each) and 1 bad router on NA West route (10-25% packet loss).  Two of em are bad enough to make it onto some "Router Watch" list from DSLReports.

 

What we do control is our game server, and we’ve been analyzing potential sources of lags/freezes on this side as well. We found out that we can improve some of our game clusters internal network related algorithms in order to minimize the probability of lags and delays caused by the game servers. We have created the patch with this improvement and tested in on our Common Test servers for a while in order to prove its efficiency and that it is safe to roll it out to our production clusters. That took us a while. Now this patch is out and according to your reports and our monitoring data the number of lags is much lower.

 

However, despite the fixes to address lag on game servers, some of you may still experience lags caused by ISP and internet routing issues. We will continue to review lag issues and work to improve your experience as much as possible.” 

 

If you continue to experience regular lags and freezes, please continue to submit reports here so we can review them. 

 

GL HF, see you on the battlefield!



HI_FIVE #2 Posted Apr 13 2017 - 01:36

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Ty dance

 



AnonymousHippopotamus #3 Posted Apr 13 2017 - 01:40

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lol good to hear dance. thanks for the update.



HowitzerBlitzer #4 Posted Apr 13 2017 - 01:42

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View PostAnonymousHippopotamus, on Apr 12 2017 - 20:40, said:

 

lol good to hear dance. thanks for the update.

 

I always knew Dance never existed and was simply a bot!



Derp_o7 #5 Posted Apr 13 2017 - 01:42

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THEY FIXED SOMETHING?

 

AND IT ONLY TOOK 2 MONTHS?

 

GOD SAVE THE QUEEN



Scorpiany #6 Posted Apr 13 2017 - 01:49

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Will the lag finally be over? Are the horrors done with? Have I found my pants yet?

 

The answer to these, and many more questions will finally be here!



play4funz #7 Posted Apr 13 2017 - 01:56

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Your pants are in the dryer.

StoveBolt54 #8 Posted Apr 13 2017 - 02:23

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No mas pantalones



IcedBroom #9 Posted Apr 13 2017 - 02:30

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It only took till about 6 days before the 9.18 patch to come to NA......A but slow but a much welcome fix.

hllrbrn #10 Posted Apr 13 2017 - 02:50

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Hooray!! Thank you Dance!!!!

Now that we have that out of the way.

Can you tell us EXACTLY what was the problem. I have about a month of premium that has gone by the wayside. I don't expect compensation but i am displeased. 

 

You all obviously know what the problem was  since a patch to the SERVER is fixing the issue that we were having.

 

Your customer base is relatively tech savy so don't worry about being to technical. 

 

And as you have EXACTLY said above. You know EXACTLY what was causing the issue. Because there is a patch to the SERVER fixing it.

 

NOT a Patch to my ISP correct? 

 

 

......So what was it?????

 

 



LastoftheFallen #11 Posted Apr 13 2017 - 03:01

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View Postplay4funz, on Apr 12 2017 - 16:56, said:

Your pants are in the dryer.

 

​Now he knows you broke in to watch him sleep..... I mean hide his pants.... I mean uh....  I call dibs on hiding his socks next.

SpectreHD #12 Posted Apr 13 2017 - 03:18

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But did it work?

LeaveIT2Beaver #13 Posted Apr 13 2017 - 03:21

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I'm naming my granddaughter DANCE

badmonkey59 #14 Posted Apr 13 2017 - 03:28

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What about my month of useless premium time? It costs WG nothing, it costs me 2500 gold.

Edited by badmonkey59, Apr 13 2017 - 03:28.


Lord_Sunder1337 #15 Posted Apr 13 2017 - 03:33

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Thanks to all the guys that keep an ear to the ground and update us on whats going on. As for Scorp who can't find his pants..did you check the whip antenna of your 59? thought i saw someone with a pair of pants flying at full mast last night.

RickPatton #16 Posted Apr 13 2017 - 03:37

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Great to hear.  Mahalo Dance!

_wikkid #17 Posted Apr 13 2017 - 04:39

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Lol, that "Server Patch" did a lot to address the packetloss issue. :facepalm:

 

Spoiler

 



enjineer #18 Posted Apr 13 2017 - 04:49

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I can honestly say that this is the first night in over 2 months that I did not have any lag whatsoever.  Was actually nice to be able to control my tank again.

Edited by enjineer, Apr 13 2017 - 17:36.


MeatheadMilitia #19 Posted Apr 13 2017 - 05:13

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View Post_wikkid, on Apr 13 2017 - 03:39, said:

Lol, that "Server Patch" did a lot to address the packetloss issue. :facepalm:

 

Spoiler

 

 

Hey! Thanks for the feedback, make sure you send in a ticket with all information that you can. 

 

<O



MeatheadMilitia #20 Posted Apr 13 2017 - 05:14

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View PostLord_Sunder1337, on Apr 13 2017 - 02:33, said:

Thanks to all the guys that keep an ear to the ground and update us on whats going on. As for Scorp who can't find his pants..did you check the whip antenna of your 59? thought i saw someone with a pair of pants flying at full mast last night.

 

wait...we have to wear pants in this thread?




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