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camo missing from all tanks not in garage unavailable as if never purchased now


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Muhajai #1 Posted Apr 21 2017 - 15:35

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purchased back kv-5 and IS-7 only to find camo I had purchased prior is unavailable now.

 

it has always been available to place back on tanks that were sold before upon repurchase.

 

Is this intentional or an oversight ? 

 

If intentional is any intention of reimbursement like was done on light tanks ??

 

 



LeaveIT2Beaver #2 Posted Apr 21 2017 - 15:51

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They gave you gold for it. You can put a ticket in because they have records of every camp, emblem, motto, and flag purchased or won.  I thought I was missing camo so I out a ticket in. THEN I found vids of a couple of them - no camo.

I felt a little stupid, BUT!  Customer service confirmed it for me - imma dummy! :hiding:  They will help you!



Bronco2219 #3 Posted Apr 21 2017 - 16:03

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They only did the rebate on light tanks.   I have been cleaning out tanks that i no longer battled. dropped from 217 tanks down to 127 none of the other tanks did the rebate. only the lights that got moved.

Muhajai #4 Posted Apr 21 2017 - 16:33

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I know I had camo lol.....due to fact that I often sell kv-5 to purchase new tanks then repurchase it in past camo was always available to place back on it.

 

IS-7 was my first top tier heavy and 1 of first camo'd ....all my top tiers and prems are camo'd. 



RUSS663 #5 Posted Apr 21 2017 - 16:45

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View PostMuhajai, on Apr 21 2017 - 09:35, said:

purchased back kv-5 and IS-7 only to find camo I had purchased prior is unavailable now.

 

it has always been available to place back on tanks that were sold before upon repurchase.

 

Is this intentional or an oversight ? 

 

If intentional is any intention of reimbursement like was done on light tanks ??

 

 

Last time I recovered a tank the camo was still available but not put on tank.  I found it purchased just had to install on tank again



BaconMeLoveIt #6 Posted Apr 21 2017 - 17:18

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Try to go to Exterior then Camouflage. Those permanent paint jobs should still be there without the gold pricing. It is not automatically re-applied. Happened on my Excelsior.

Muhajai #7 Posted Apr 22 2017 - 17:00

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yes prior to patch the camo had always been their.  since patch the camo is gone, I often sell tanks for a "Loan" to purchase something I desire more at the time. then repurchase later and reapply the camo. now the camo is gone




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