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updating game client fail


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taker23 #1 Posted May 17 2017 - 13:53

    Corporal

  • Players
  • 42037 battles
  • 89
  • [UV] UV
  • Member since:
    01-30-2012
i have tried to down load the game 4 times now and keep getting this msg errror extracting update file . click retry to redwnload  for details see log file , any help would be gladly excepted thx

TitaniumKnees #2 Posted May 17 2017 - 14:19

    Sergeant

  • Players
  • 30433 battles
  • 137
  • Member since:
    01-22-2013

Maybe your anti virus has something to do about it

 



Quemapueblos #3 Posted May 17 2017 - 18:01

    Associate Producer

  • Administrator
  • 8464 battles
  • 621
  • [WGA-A] WGA-A
  • Member since:
    08-20-2012

Have you tried launching as Admin? Sometimes UAC can mess with it sometimes. If you are still having an issue I'd shoot support a quick ticket

 

 



BigDollarBillz #4 Posted May 18 2017 - 17:06

    Captain

  • Players
  • 30085 battles
  • 1,190
  • [SBW] SBW
  • Member since:
    08-28-2011
When will the friends list be fixed? This has gotten old.

Bronco2219 #5 Posted May 18 2017 - 22:15

    First lieutenant

  • -Players-
  • 18452 battles
  • 584
  • [69CBR] 69CBR
  • Member since:
    12-03-2015

View Posttaker23, on May 17 2017 - 05:53, said:

i have tried to down load the game 4 times now and keep getting this msg errror extracting update file . click retry to redwnload  for details see log file , any help would be gladly excepted thx

 

uninstall the game,  go into the registry editor  type in wot, delete every key,  F3 will continue searching registry for wot. once cleaned out reboot and reinstall the game.

Some of the keys are not loading right after updates some times. this will cause issues your having. 



jesse098 #6 Posted May 19 2017 - 14:48

    Corporal

  • Players
  • 63375 battles
  • 19
  • [T-D] T-D
  • Member since:
    02-17-2012
wg is working on so they say :( mine friends list 1 day and is gone now wish wg would fix the issues with the friends list

jesse098 #7 Posted May 19 2017 - 15:04

    Corporal

  • Players
  • 63375 battles
  • 19
  • [T-D] T-D
  • Member since:
    02-17-2012
maybe wg should look at this ( 2017-05-19 08:32:08.144: ERROR: [ERROR] (scripts/client/messenger/proto/xmpp/log_output.py, 52): XMPP_PY::GLOOX_SOURCE. ConnectionTCPClient ('xmpp-wot-na.wargaming.net: connection refused',)
2017-05-19 08:35:40.960: ERROR: [ERROR] (scripts/client/messenger/proto/xmpp/log_output.py, 52): XMPP_PY::GLOOX_SOURCE. ConnectionTCPClient ('xmpp-wot-na.wargaming.net: connection refused',)
2017-05-19 08:46:46.015: ERROR: [ERROR] (scripts/client/messenger/proto/xmpp/log_output.py, 52): XMPP_PY::GENERIC. Error has been received on requesting nicknames (ClientError(error=NOT_CONNECTED),)

__Joseph__Joestar__ #8 Posted May 21 2017 - 02:35

    Private

  • -Players-
  • 156 battles
  • 6
  • [JOJO] JOJO
  • Member since:
    04-19-2017
Working as intended - WG.




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