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Statement about the SirFoch incident


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Quemapueblos #1 Posted May 23 2017 - 17:01

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Dear Commanders,

We have further reviewed the incident of last Friday involving SirFoch and his “Chrysler K GF rant” video, and know we could have handled the situation a lot better. We strongly support our players’, including our Community Contributors’, right to speak critically about us and our games. We acted too quickly and over the line when we threatened to have YouTube remove SirFoch’s video through a copyright infringement complaint and we are apologizing for that.

We’re committed to doing a better job on this front. We’re going to improve the way we communicate with our Community and our Community Contributors, and as part of that effort we will work with them on more detailed, specific guidelines to help ensure incidents like this don’t happen again.

Our official position is that Wargaming will not take copyright action against opinions based on our publicly released content.

Over the weekend we released a statement to some media outlets regarding the content of SirFoch’s video that inferred that SirFoch’s videos contained hate speech and homophobia. While we would obviously not want such content to be associated with any of our games – this video clearly did not. We apologize for this statement, and we don't stand behind those claims.

We love our players and our contributors – and we appreciate their honesty and commitment – we are committed to using this incident to grow and improve.

 

Jointly signed by

Thaine Lyman, 
Product Director World of Tanks
Markus Schill,
General Manager Europe
Jay Cohen,
General Manager North America
Anton Pankov,
World of Tanks Publishing Director

 

https://worldoftanks.com/en/news/general-news/sirfoch-statement/

 

moogleslam #2 Posted May 23 2017 - 17:04

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Nice message.  Well done.

 

Will his Chrysler K video be considered strike 1, and will his Community Contributor rights be reinstated?

 

Hopefully no one from WG was fired over this.  They shouldn't be.  People make mistakes.



4TheBox #3 Posted May 23 2017 - 17:04

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Thank you for your statement!

DanielA13 #4 Posted May 23 2017 - 17:05

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Getting things right is better than getting something done something fast.  

CrazySOB187 #5 Posted May 23 2017 - 17:05

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So was the Na office staff member that posted that statement fired??????

Oagr_19D30 #6 Posted May 23 2017 - 17:05

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Thanks, appreciate the sincere apology.

 

What about his valid points about the Chysler?



Mad_Dog_Seabee #7 Posted May 23 2017 - 17:06

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While I still stand by Wargaming in this situation, glad to see they still have the professionalism to shush the accusing party and apologize directly.

eward17 #8 Posted May 23 2017 - 17:06

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Before you start thanking them, remember its them that made the mistake in the firdt place and you shouldn't be thank someone for fixing their mistake.

Strike_Witch_Tomoko #9 Posted May 23 2017 - 17:07

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View PostQuemapueblos, on May 23 2017 - 09:01, said:

Dear Commanders,

We have further reviewed the incident of last Friday involving SirFoch and his “Chrysler K GF rant” video, and know we could have handled the situation a lot better. We strongly support our players’, including our Community Contributors’, right to speak critically about us and our games. We acted too quickly and over the line when we threatened to have YouTube remove SirFoch’s video through a copyright infringement complaint and we are apologizing for that.

We’re committed to doing a better job on this front. We’re going to improve the way we communicate with our Community and our Community Contributors, and as part of that effort we will work with them on more detailed, specific guidelines to help ensure incidents like this don’t happen again.

Our official position is that Wargaming will not take copyright action against opinions based on our publicly released content.

Over the weekend we released a statement to some media outlets regarding the content of SirFoch’s video that inferred that SirFoch’s videos contained hate speech and homophobia. While we would obviously not want such content to be associated with any of our games – this video clearly did not. We apologize for this statement, and we don't stand behind those claims.

We love our players and our contributors – and we appreciate their honesty and commitment – we are committed to using this incident to grow and improve.

 

Jointly signed by

Thaine Lyman, 
Product Director World of Tanks
Markus Schill,
General Manager Europe
Jay Cohen,
General Manager North America
Anton Pankov,
World of Tanks Publishing Director

 

https://worldoftanks.com/en/news/general-news/sirfoch-statement/

 

 

question.   as you said "While we would obviously not want such content to be associated with any of our games – this video clearly did not."

how did you get to the point where it was thought the video had it.  

 

did the person who gave the address not watch the video?  

were you refering to other videos?(in which case why bring it up here)

 

 

cause i'm seriously confused how you got to that point.  homophobia......it just came out of no where and added gas to the issue.
 



saru_richard #10 Posted May 23 2017 - 17:07

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nice to see you guys are getting your act together.... now plz buff -insert random tank here-

Suicidal_Enemy #11 Posted May 23 2017 - 17:07

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View PostDanielA13, on May 23 2017 - 12:05, said:

Getting things right is better than getting something done something fast.  I'm glad this is all settled. :hiding:

 

That's what Jingles wanted in the first place.

Kamahl1234 #12 Posted May 23 2017 - 17:09

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View Postmoogleslam, on May 23 2017 - 16:04, said:

Nice message.  Well done.

 

Will his Chrysler K video be considered strike 1, and will his Community Contributor rights be reinstated?

 

Hopefully no one from WG was fired over this.  They shouldn't be.  People make mistakes.

 

I don't think he'll get CC back, as even SirFoch realizes that he went rather over the top and unsurprisingly lost CC. Seems he never really wanted it in the first place. 

Matross #13 Posted May 23 2017 - 17:11

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A+ 

P.S. When's the strav coming?

CrazySOB187 #14 Posted May 23 2017 - 17:12

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Actions speak louder then words.. 

Edited by CrazySOB187, May 23 2017 - 17:13.


Lorethian #15 Posted May 23 2017 - 17:13

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View Posteward17, on May 23 2017 - 16:06, said:

Before you start thanking them, remember its them that made the mistake in the firdt place and you shouldn't be thank someone for fixing their mistake.

 

What kind of backwards logic is that? Lol... Just because it's something they SHOULD do, doesn't mean you don't thank the person for it.

Ironclad73 #16 Posted May 23 2017 - 17:13

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Well done WG, thanks for getting on top of this before it festered.

eward17 #17 Posted May 23 2017 - 17:17

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View PostLorethian, on May 23 2017 - 17:13, said:

 

What kind of backwards logic is that? Lol... Just because it's something they SHOULD do, doesn't mean you don't thank the person for it.

 

I punch you in the face.Then I apologize. You then thank me for apologizing 

Blizzard36 #18 Posted May 23 2017 - 17:17

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View Postmoogleslam, on May 23 2017 - 10:04, said:

Hopefully no one from WG was fired over this.  They shouldn't be.  People make mistakes.

 Considering they have fired community managers for actually sticking with and helping the community in missunderstandings they definitely should when these actions have seriously damaged the company's image and brand. So of course they probably won't.



Countdemonet #19 Posted May 23 2017 - 17:18

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I was quite upset about the the statement that Sir Foch's statement included hate speech and homophobic statements, which it obviously did not.  I appreciate this statement which clears up any misconceptions on this topic.  thank you

Tombs_ #20 Posted May 23 2017 - 17:18

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its hard to cry on spilled milk, hope it doesnt happen again




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