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Update on Continuing Problems with Contact and Clan Lists


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Scorpiany #41 Posted Jul 19 2017 - 18:44

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My Contacts List! ;-;

 

Lenovo Y700; x64 Windows 10

Core i7-6700HQ @2.6 GHz; overclocked to 2.8 GHz

8MB Physical Memory

1TB HDD

GTX 960M

 

 


Edited by Scorpiany, Jul 19 2017 - 18:49.


Tedster_ #42 Posted Jul 19 2017 - 18:54

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I actually never had the issue until just recently, now that you guys have started applying fixes, it's breaking for me.

BLEW_U_UP #43 Posted Jul 19 2017 - 18:55

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I could care less about the chat ! Fix the connection issues !! And its not on my end I play other games on this PC and never get disconnected , since the last patch i cant have a game without it freezing up and having to close it and restart only to come back and be dead ! How are you going to compensate me or us for that ??????

__WARDADDY_ #44 Posted Jul 19 2017 - 18:59

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View PostQuemapueblos, on Jul 19 2017 - 10:31, said:

As of today it looks like it broke for just about everyone... We are aware the problem is worse. On to round 248  of fixes!

Instead of using old shoestring, band aid, duct tape or program segments from previous patches to to fix the contact list.

Please actually use some systematical logic when you try "AGAIN" to patch the contact list for like the fourth time now.

It has become our daily bread on the game to live with a contact list that functions every other day (if that) or endure playing on the east server with rubber band lag (packet loss).

Because of wargaming NA's ineptitude to react.

I really wonder for how much longer it will be before the game will be abandoned here on the NA server's.

 

PS. I really wonder why there are no similar issues on the EU server's???


Edited by __WARDADDY_, Jul 19 2017 - 19:33.


dave1y #45 Posted Jul 19 2017 - 19:17

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View PostBrick94, on Jul 18 2017 - 21:52, said:

WG is to too stupid to fix any problems. .

 

ftfy



wade_gaskins #46 Posted Jul 19 2017 - 19:24

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Yep broken again. That is what...working 3 days out of almost 2 months now?

Spartan451 #47 Posted Jul 19 2017 - 20:07

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View PostQuemapueblos, on Jul 19 2017 - 16:31, said:

As of today it looks like it broke for just about everyone... We are aware the problem is worse. On to round 248  of fixes!

 

Just a sugestion,   maybe hire someone competant for the job .......


Silversound #48 Posted Jul 19 2017 - 20:08

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Remove my strike please.

Or I'll continue to see your apology for what it is...  hollow and meaningless.

 

Nelson



Mudman24 #49 Posted Jul 19 2017 - 20:13

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Mines been working fine for a couple weeks, today it's gone. I don't see how posting my specs helps when it's obvious it's on your end.

__WARDADDY_ #50 Posted Jul 19 2017 - 20:41

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View PostQuemapueblos, on Jul 18 2017 - 18:15, said:

Hello Tankers,

 

First off, we want to apologize for how long this issue has persisted. The team is working on this issue daily and it's very a high priority for us. We haven't done a good job communicating what we are doing to resolve this problem as fast as possible. Chatting and platooning (and blacklisting) are important parts of World of Tanks and we hear you when you say you are frustrated. We will consider compensation for all players after we have finally resolved the issue.

 

We have released several patches to fix the issue and this solved the problems for some players, but not all. It's been a particularly wily issue for us to diagnose. We have started resetting the chat server daily in order to stop the server from failing the following day as we have seen happen repeatedly after each "fix." This temporary solution should help alleviate problems that occur 24 or more hours after chat server connection is restored and lost. 

 

Please continue to let us know if you are still having problems in this thread with as much information about your computer setup as you can provide. There are many posts on this topic and we are going through every thread to gather as much information on the problem as possible. 

 

Please be patient while we work to resolve this critical Contact and Clan List problem. We will work harder to keep you up to date on the latest status of this issue but all of us hope to resolve it once and for all as soon as possible. 

 

~WGNA

 

Here a temporary work around for Platooning while we fix the problem:

Spoiler

 

Wargaming's updates are fine and dandy but the devs seem to be totally useless.

Up to this point that have fixed nothing just applied old shoestring, band aid or duct tape which very obvious for everyone is not working.

I really appears that the only fixes wargaming applies a Jerry rig jobs the last a few days at best.

As it appears nobody at wargaming has even a clue or skill to correct the contact list and in game store issue maybe I can code it for wargaming.

Optimized-BUGS.PNG

 

PS. Just a side note. If I would perform in my managerial responsibilities like some people from wargaming. I would have been fired a long time ago.


Edited by __WARDADDY_, Jul 19 2017 - 20:44.


Scorpiany #51 Posted Jul 19 2017 - 20:55

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View Post__WARDADDY_, on Jul 19 2017 - 12:41, said:

Wargaming's updates are fine and dandy but the devs seem to be totally useless.

Up to this point that have fixed nothing just applied old shoestring, band aid or duct tape which very obvious for everyone is not working.

I really appears that the only fixes wargaming applies a Jerry rig jobs the last a few days at best.

As it appears nobody at wargaming has even a clue or skill to correct the contact list and in game store issue maybe I can code it for wargaming.

Optimized-BUGS.PNG

 

PS. Just a side note. If I would perform in my managerial responsibilities like some people from wargaming. I would have been fired a long time ago.

 

You have to deselect "Show special offers" in order to see what you can buy from the store. Otherwise it will only show the sales

Lord_Hiney #52 Posted Jul 19 2017 - 21:09

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Why is this buried in a forum section that the vast majority of the population will never see rather than in a PSA on the main page? Thanks for finally communicating about it I guess, but seriously, you need to do better. Immediately put out a PSA when serious issues are known, and regularly update the community (and not just through forum posts) about progress. You seriously need to show the community that you care, because it's been made extremely clear that you don't.

Haven't checked today yet, will after work, but I've had the issue on and off for a long time now. Alongside lag that at times makes the game unplayable. I hope the compensation, whenever it finally is given, is actually commensurate with the seriousness of both the issue and the preposterous duration that it has persisted.

No idea why you need computer specs for issues that are obviously on your end, but sure:

I7 7700k @ 4.2
2x8gb DDR4 3200
GeForce GTX 1080
Windows 10 Home 64 bit
No mods

bilzbobaggins #53 Posted Jul 19 2017 - 22:13

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 Mine had been working till I logged in today.  I7 6700K @ 4GHZ  16gb ddr4-3000 memory  RX480 Windows 10 Home 64bit.  I dont think this matters as the friends list thing has been the same for this pc or my turd laptop I play on at work.  Its almost four years old and wasnt up to the task even when new.  I left it at work where I play on it so I cant check it out now.

Mad_Dog_Seabee #54 Posted Jul 19 2017 - 22:56

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View PostQuemapueblos, on Jul 19 2017 - 09:31, said:

As of today it looks like it broke for just about everyone... We are aware the problem is worse. On to round 248  of fixes!

 

It was only working for about twelve hours after 9.19 released, Q. After that it stopped working properly again. I no longer report this bug because if it were me on the IT end, I'd start banning players for bringing it up because of how annoying it is.

tod914 #55 Posted Jul 19 2017 - 23:24

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View PostLord_Hiney, on Jul 19 2017 - 15:09, said:

Why is this buried in a forum section that the vast majority of the population will never see rather than in a PSA on the main page?

 

Because the main page is down as well.

SAZAESAN #56 Posted Jul 19 2017 - 23:25

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View PostMarkd73, on Jul 19 2017 - 17:53, said:

 

One can only hope. I know I stopped financially supporting the game after the last round of chat BS.

 

AND NOW THEY ARE RUNNING OUT OF MONEY TO FIX IT LOL.

LpBronco #57 Posted Jul 20 2017 - 00:04

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Down AGAIN but thanks for the workaround. 

cagedfury1369 #58 Posted Jul 20 2017 - 00:37

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Mine was working two days ago. But wasnt working for about a month before that. I only play in platoons with friends, so not having that option i have not been playing. I logged on today to find its not working again. It worked for years. So obviously you all havent tried very hard to fix the issue. I have spent alot of money on this game and believe that a fully functional game is not to much to ask. Wargaming will not get another dollar out of me until I feel that they actually give a crap about their loyal players. 

Also i do run a older computer. But has always served its purpose.

windows 7

6gigs ram

Processor Pentium® Dual-Core  CPU      E5200  @ 2.50GHz, 2500 Mhz, 2 Core(s), 2 Logical Processor(s)

 



GHR1227 #59 Posted Jul 20 2017 - 00:55

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View PostQuemapueblos, on Jul 18 2017 - 18:15, said:

Hello Tankers,

 

First off, we want to apologize for how long this issue has persisted. The team is working on this issue daily and it's very a high priority for us. We haven't done a good job communicating what we are doing to resolve this problem as fast as possible. Chatting and platooning (and blacklisting) are important parts of World of Tanks and we hear you when you say you are frustrated. We will consider compensation for all players after we have finally resolved the issue.

 

We have released several patches to fix the issue and this solved the problems for some players, but not all. It's been a particularly wily issue for us to diagnose. We have started resetting the chat server daily in order to stop the server from failing the following day as we have seen happen repeatedly after each "fix." This temporary solution should help alleviate problems that occur 24 or more hours after chat server connection is restored and lost. 

 

Please continue to let us know if you are still having problems in this thread with as much information about your computer setup as you can provide. There are many posts on this topic and we are going through every thread to gather as much information on the problem as possible. 

 

Please be patient while we work to resolve this critical Contact and Clan List problem. We will work harder to keep you up to date on the latest status of this issue but all of us hope to resolve it once and for all as soon as possible. 

 

~WGNA

 

Here a temporary work around for Platooning while we fix the problem:

Spoiler

 

 

Will this *work around* with with invites to Strongholds too?

GHR1227 #60 Posted Jul 20 2017 - 00:57

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My friends list has been working for a couple of weeks now just fine.  I logged in this morning and it *stopped working*.  I left to go to a baseball game at

11am.  I come home after 6PM to find it still not working.  wthbroke it from a fix.  Leave it alone dammit!






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