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Update on Continuing Problems with Contact and Clan Lists


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war1dog #501 Posted Aug 12 2017 - 18:46

    Corporal

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  • 41572 battles
  • 38
  • [1STRD] 1STRD
  • Member since:
    11-14-2011
I am sure we all super appreciate your efforts and the compensation provided BUT could you come up with a way so that the "premium time" is banked so it can be used when we can actually use it?  We all have a RL and receiving the premium time but not being able to use it due to RL obligations is frustrating to say the least.

ShadowTank59 #502 Posted Aug 12 2017 - 23:26

    Private

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  • 213 battles
  • 1
  • Member since:
    02-21-2013
This would actually be a very nice thing for those of us that do love the game but have RL, buying 30 days and using only half cus of RL is frustrating, guess i'll just buy one day at a time from now on.

bmants #503 Posted Aug 13 2017 - 00:16

    Corporal

  • Players
  • 31986 battles
  • 19
  • Member since:
    03-26-2013
This is an inconvenient problem that if I had to I could live with. What I find to be a problem is being put on teams that lose every game. I keep reading that MM is fixed, MM to me is more than tiers, its players that are matched properly. I don't need any gifts from WG, just fair play.

Enrique_1979 #504 Posted Aug 13 2017 - 05:36

    Private

  • -Players-
  • 97 battles
  • 1
  • Member since:
    04-21-2015
hola porfavor denme solucion a este problema

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Powerage13 #505 Posted Aug 13 2017 - 05:42

    Corporal

  • Players
  • 38547 battles
  • 52
  • [FLUKE] FLUKE
  • Member since:
    08-08-2013
Wait a second, wasn't this addressed last week? I recvd no prem time or reserves this week, but did last week. Anybody else agree?

Powerage13 #506 Posted Aug 13 2017 - 05:43

    Corporal

  • Players
  • 38547 battles
  • 52
  • [FLUKE] FLUKE
  • Member since:
    08-08-2013
Wait a second, wasn't this addressed last week? I recvd no prem time or reserves this week

Cenic71 #507 Posted Aug 13 2017 - 18:45

    Private

  • -Players-
  • 5160 battles
  • 1
  • [F--F] F--F
  • Member since:
    12-01-2016

Still having issues on all chats and friends list. have not noticed any of these compensation you offer during this problem have had it since MAY's patching. have friends showing different clans despite being in mine not able to send several PMs friendlist not always there.

 



boppyeric #508 Posted Aug 14 2017 - 06:36

    Corporal

  • Players
  • 14396 battles
  • 79
  • [MUG-D] MUG-D
  • Member since:
    10-17-2012
I have still been unable to add new friends to my friends list, as well as having it say I have the max 300 friends even after Indelete dozens.

mauri_fighter #509 Posted Aug 14 2017 - 06:44

    Private

  • -Players-
  • 23806 battles
  • 1
  • [F-D-M] F-D-M
  • Member since:
    03-03-2015
what is this sms ?

Semguspe #510 Posted Aug 14 2017 - 12:45

    Private

  • -Players-
  • 7479 battles
  • 1
  • [IG] IG
  • Member since:
    01-08-2016

I can´t add new friends, limit is not reached. 
Another issue is odd behavior from the game. When i play, sometimes appear a message "Please restart the game client" (or some like that) for a second, in bottom of game screen, and game close automaticaly after few seconds. 
When i restart the game and reenter in game, radio commands (F4,F5,...) doesen't work. I need to close and reopen the game, after battle.

 

I5

32gb ram 2400 (ddr4) (2x16)

Video (onboard - all minimum) for tests

VGA geforce 650 gtx

HD SSD evo 850 (500gb)

 

 

 



the_Deadly_Bulb #511 Posted Aug 14 2017 - 21:25

    Captain

  • Players
  • 17379 battles
  • 1,395
  • [WCTNT] WCTNT
  • Member since:
    03-11-2014

Noticing an new issue where I can open a message box to a player, but can't get the cursor to light in that chat box and therefore can't type anything. This is intermittent and happens on either NA server.

 

Still having what seems to be a similar issue where I can see someone on my Contacts List and I send them an Invite to Platoon which they don't get.


 

Seeing many errors in my contact list also. Players who were previously in my clan, but who have now departed still showing as being WCTNT. Others who have joined WCTNT showing as either no clan or wrong tags showing in Contacts List. Clan list is correct, Friends are messed up.



107bear #512 Posted Aug 14 2017 - 21:26

    Private

  • Players
  • 49116 battles
  • 1
  • Member since:
    06-25-2013

Dear Sirs, 

I'm currently on a Dell XPS running Windows 7 Professional, I'm usually on an Alienware but it's down right now with some issues. I have had problems with the game on BOTH systems and even after your current fix. I emailed you guys right after you sent an email regarding adding the freebies reference this fix, and thanked you for the premium time. I'm just going to copy and paste my emails to you.

 

Email #1  08-11-17

Dear Sirs,
 
I was trying to figure out how I got more premium time after I had already purchased some, and it expired! This email answers my search, and I hope you find the solutions to the game problems, as I love this game. I will say after being disconnected so many times, or the game  freezing up, and having to shut it down and restart... it sucks big time, but thank you very much for the freebies!
 
God Bless,
 
 
 
Email #2  08-14-17
 
Dear Sirs,
 
When I signed in today it was showing 20 hrs left when I'm pretty sure it showed 3 days yesterday?! I know you guys are working hard, but this just also confused the heck out of me!
 
Also, if you could please let me know you received the first email. if not, it's attached to this one thanking you guys for the premium time.
 
I'm still having major issues though, as the tank I'm in at the time still freezes up and I have to close the game and start it again. I either come back to a smoking tank, in a bad situation still in the game, or back to the garage with no details of the battle I was in. It seems like this happens more with an Arty rather than other tanks...it happens with others also, but seems more so with the Arties.
 
God Bless,
 
 
Well then,
 
It just happened while I was in my IS-3...I just played a game 10 minutes ago and my IS-3 just froze up, I tried everything, then shut down the game...which I did not want to do, but is becoming routine, and then restarted the game and came back to a smoking tank! I fully expected to be destroyed as I was having a decent game till then! I hope one of the staff reads this, as I play this game to de-stress, not to add to my stress!

Edited by 107bear, Aug 15 2017 - 04:41.


compu79 #513 Posted Aug 14 2017 - 21:53

    Private

  • -Players-
  • 38467 battles
  • 3
  • [-ECU-] -ECU-
  • Member since:
    07-22-2014

sistema windows 10 pro

memoria ram 12gb ddr3

procesador intel i7 septima

placa asus

video nvidia 2gbddr5



UNDERMIZ3D #514 Posted Aug 15 2017 - 04:26

    Private

  • -Players-
  • 2612 battles
  • 1
  • [STRMD] STRMD
  • Member since:
    07-30-2015

I just have received this email Aug 12 2017, and in your post says in April. However, the chat and platoon is still have problems till this day. Most of the time it is a simple restart the game and it works. I have been doing a lot of lag spikes during the game that will jump up 200-300 ping. I noticed that several players that I play with are experiencing the same thing. It happens randomly throughout the day and when it happens it lasts throughout that one game. 

 

Thank you for taking your time to read this.

 

 Respectfully, 

Undermiz3d



Righthandofdoom #515 Posted Aug 15 2017 - 05:40

    Private

  • -Players-
  • 10147 battles
  • 1
  • [MSFTR] MSFTR
  • Member since:
    12-29-2016

Contacts list didn't work for 2 months than started working again for a couple days than not working again for a week than every other day it stopped working. Worked fine the last couple weeks until 7am reset now not working again.

Also never had ping and lag until last update was installed. I was always at 120fpm and 30ms now the fpm is half or 60 and lag is quadrupled.

 

AsusZ87

Intel I5 Haswell

Gtx760 2GB 256bit

Windows 8.1 64bit

8GB ram

50Gb/sec high speed cable internet.



Tankdemonium #516 Posted Aug 15 2017 - 12:40

    Staff sergeant

  • Players
  • 37824 battles
  • 308
  • [_4K_] _4K_
  • Member since:
    09-11-2011

Hello Wargaming. Just wanted to post I am still experiencing trouble with my chat, friend/ignore list. Is not as it used to be till 2 weeks ago but it isn't still working/fixed like it was before April 2017.

 

I got the first one on Friday 4th of August in the afternoon but didn't got the one from Friday 11th of August.

 

Since you guys gave the compensation 3x Days of Premium Account + Personal Reserves on Friday and Saturday of last week to most of my clan mates but this time I didn't got anything, dunno if I can get my compensation?

 

Proof below, Thank You!

 

Sunday 13-08-2017 -------) http://imgur.com/a/i8c3q

 

Monday 14-08-2017 ------) http://imgur.com/a/DbcUj



HideousHog #517 Posted Aug 16 2017 - 15:19

    Sergeant

  • -Players-
  • 24899 battles
  • 103
  • Member since:
    12-06-2015
Friends list and messaging down again, since yesterday 15 AUG 2017. Today's micropatch to 9.19.1.2 did not fix the problem.

edk_tpr #518 Posted Aug 16 2017 - 20:51

    Staff sergeant

  • Players
  • 39744 battles
  • 472
  • Member since:
    02-23-2011
Yep, still broke.        But you know you need to buy more; to appease the gods

HideousHog #519 Posted Aug 17 2017 - 15:23

    Sergeant

  • -Players-
  • 24899 battles
  • 103
  • Member since:
    12-06-2015
Friends list and still messaging down as of this morning.

riversteel #520 Posted Aug 17 2017 - 22:52

    Private

  • Players
  • 77436 battles
  • 5
  • Member since:
    07-01-2011
Why this problem happen still goes on and on.

Edited by riversteel, Aug 17 2017 - 22:59.





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