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Accedentaly recieved 2 gifts


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BlueJay_20 #1 Posted Jul 29 2017 - 20:54

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I recently received 2 6500 gold packages from a friend when he only attempted to buy 1. The first attempt was declined and it said it couldn't go through, so he bought another one and it was accepted and went through. But when I looked at my gifts it showed 2 6500 gold packages and charged him with both. Is there a way I could refund 1?

 


Edited by BlueJay_20, Jul 29 2017 - 20:55.


Ndtm #2 Posted Jul 29 2017 - 21:06

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Well, if anything, we here in the forum can't help you.. that's what the 'support' button is for in the top left

riff_ #3 Posted Jul 29 2017 - 21:27

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View PostNdtm, on Jul 29 2017 - 15:06, said:

Well, if anything, we here in the forum can't help you.. that's what the 'support' button is for in the top left

 


 

You could not just say "Contacting support is the best way."  Could you? 


Edited by riff_, Jul 29 2017 - 21:27.


nekojima #4 Posted Jul 29 2017 - 21:32

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First thing would be to not accept either gift immediately, you have 30 days to accept, and wait for a response from Support, which should takes less than a day or two.

 



xrays_ #5 Posted Jul 29 2017 - 22:43

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View Postriff_, on Jul 29 2017 - 15:27, said:

You could not just say "Contacting support is the best way."  Could you? 

 

Isn't that pretty much exactly what was stated? Why berate someone for no reason?

 

x.



BaconMeLoveIt #6 Posted Jul 29 2017 - 22:46

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View Postxrays_, on Jul 29 2017 - 13:43, said:

 

Isn't that pretty much exactly what was stated? Why berate someone for no reason?

 

x.

 

Whether intentional or not, the first one sounded like having a condescending tone.

_Laserguided_ #7 Posted Jul 29 2017 - 22:50

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View PostBaconMeLoveIt, on Jul 29 2017 - 13:46, said:

 

Whether intentional or not, the first one sounded like having a condescending tone.

 



xrays_ #8 Posted Jul 29 2017 - 22:59

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View PostBaconMeLoveIt, on Jul 29 2017 - 16:46, said:

Whether intentional or not, the first one sounded like having a condescending tone.

 

Read it again, and try not to see malice in everything when you do.

What's wrong with people? Oh, did you read the condescending tone there?

 

x.



Ndtm #9 Posted Jul 29 2017 - 23:34

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View PostBaconMeLoveIt, on Jul 29 2017 - 22:46, said:

Whether intentional or not, the first one sounded like having a condescending tone.

Hmm, not really entirely sure how it would sound condescending since i just stated that we here on the forum can't really help with the problem he had and it would be better to open up a ticket in support. 

Unless it was about my excessive habit of putting double or triple dots everywhere, but that's more of breaking up/adding in pauses in my message, or that's what the intent is in my head anyway






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