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Unable to launch WOT


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peter6663 #1 Posted Aug 05 2017 - 15:58

    Sergeant

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  • 28848 battles
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  • Member since:
    01-14-2013

When I try to launch the game I get the following error message "ucrtbase.dll has the wrong version" 

I have even done a complete reinstall of not only WOT but also my entire computer.  The problems seem to have started with the new launch centre.  I must have exchanged a dozen e-mails with WOT support and they have not been able to and even went on to say that "they do not do dll" issues.  The game was working great for years and only started having issues with the new launch centre.

    

CabbageMechanic #2 Posted Aug 10 2017 - 21:45

    Community Coordinator

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  • Member since:
    09-19-2010
Hey peter6663, sorry to hear you're having some issues with the game.  I just reviewed your ticket and found that we mentioned that .dll issues are usually caused by problems with Windows Registry, and offered some troubleshooting steps to help resolve it.  Looks like we're still waiting on a response to see if the last steps we offered worked out for you.  We'd be happy to re-open your ticket and continue to work on this issue with you.



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