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World of Tanks PC Americas Server Merge FAQ


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barjo_1 #1081 Posted Jan 02 2018 - 20:42

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It looks like there is still some hope for NA>EU. I received it today:

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Michael Dalton 

Hi barjo_1,

Thanks for contacting Wargaming Support!

We're sorry we're unable to begin transfers to the EU server at this time. We hope to begin in the near future so we apologize for any inconvenience while we organize this event.

Once the transfer program is ready, you'll be able to find more information on our forums as well as the World of Tanks web portal, here.

Regarding your issue with your game connection, we suggest that you create a separate ticket for this one. For us to assist you further, we have included a download link to our WG Check tool below. This diagnostic tool can be used for World of Tanks, World of Warships, (....)

Best Regards,

Michael Dalton

Wargaming America Support

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 



xXx_Ady_xXx #1082 Posted Jan 03 2018 - 05:55

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View Postbarjo_1, on Jan 02 2018 - 19:42, said:

It looks like there is still some hope for NA>EU. I received it today:

Replies

 
Michael Dalton 

Hi barjo_1,

Thanks for contacting Wargaming Support!

We're sorry we're unable to begin transfers to the EU server at this time. We hope to begin in the near future so we apologize for any inconvenience while we organize this event.

Once the transfer program is ready, you'll be able to find more information on our forums as well as the World of Tanks web portal, here.

Regarding your issue with your game connection, we suggest that you create a separate ticket for this one. For us to assist you further, we have included a download link to our WG Check tool below. This diagnostic tool can be used for World of Tanks, World of Warships, (....)

Best Regards,

Michael Dalton

Wargaming America Support

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 

 

Sorry to disappoint you buddy, I have been through this, did the ping checking, submitted all the reports, they are just wasting your time.

I have reached the conclusion that these emails are automated, not even written by a WG employee, as they state the same thing over and over again.

Worst Customer Service Company that I have ever had the unpleasure of dealing with.



DDemon #1083 Posted Jan 08 2018 - 02:25

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View Postbarjo_1, on Jan 02 2018 - 20:42, said:

It looks like there is still some hope for NA>EU. I received it today:

Replies

 
Michael Dalton 

Hi barjo_1,

Thanks for contacting Wargaming Support!

We're sorry we're unable to begin transfers to the EU server at this time. We hope to begin in the near future so we apologize for any inconvenience while we organize this event.

Once the transfer program is ready, you'll be able to find more information on our forums as well as the World of Tanks web portal, here.

Regarding your issue with your game connection, we suggest that you create a separate ticket for this one. For us to assist you further, we have included a download link to our WG Check tool below. This diagnostic tool can be used for World of Tanks, World of Warships, (....)

Best Regards,

Michael Dalton

Wargaming America Support

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 

 

Within the near future? Will it be within half a year of the start of this post? I have my doubts. 6 more days and it'll be 5 months.

losthope13 #1084 Posted Jan 08 2018 - 04:02

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would feel a bit better if they would post something on whats going on...like....sorry guy we got rely slammed with bla,bla(fill in the reason)but now you have us all at 120% working out how to get you all moved...or something like that

Cornish_Pirate #1085 Posted Jan 08 2018 - 17:53

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Its the new year it's a monday, i was thinking some news might be coming out soon...

OctavariumDT8 #1086 Posted Jan 08 2018 - 21:15

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View PostCornish_Pirate, on Jan 08 2018 - 17:53, said:

Its the new year it's a monday, i was thinking some news might be coming out soon...

 

nope, never ever....

the_bloody_fox #1087 Posted Jan 09 2018 - 11:53

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Make EU Transfers a thing!!!

OctavariumDT8 #1088 Posted Jan 09 2018 - 16:30

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View Postthe_bloody_fox, on Jan 09 2018 - 11:53, said:

Make EU Transfers a thing!!!

 

good one bro... those 2 extra exclamation marks tho :D

Cornish_Pirate #1089 Posted Jan 09 2018 - 18:51

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In other news WG is moving offices to Austin, which is kinda bad for anyone working for WG since they have to reapply for there jobs. There are 2 possibility as i see it now ,they sweep everything under the rug when moving and we get stuck on the NA server or they start the move once the new staff is in since i don't think the current staff will be spending the remaining 3 months of their job on this. 

 

https://ritastatusre...-pc-relocating/

 

 



Alim99 #1090 Posted Jan 09 2018 - 21:06

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Let us go please ! :izmena:

DDemon #1091 Posted Jan 10 2018 - 00:28

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View PostCornish_Pirate, on Jan 09 2018 - 18:51, said:

In other news WG is moving offices to Austin, which is kinda bad for anyone working for WG since they have to reapply for there jobs. There are 2 possibility as i see it now ,they sweep everything under the rug when moving and we get stuck on the NA server or they start the move once the new staff is in since i don't think the current staff will be spending the remaining 3 months of their job on this. 

 

https://ritastatusre...-pc-relocating/

 

 

 

Is it bad for me to hope that the "new corporate structure" will include placing some competent people in charge of administrating the game and customer service?

FighterAce #1092 Posted Jan 10 2018 - 11:37

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View PostDDemon, on Jan 10 2018 - 00:28, said:

 

Is it bad for me to hope that the "new corporate structure" will include placing some competent people in charge of administrating the game and customer service?

 

 

I'm hoping for the same, bad or not.

 

But lets be real, most of the old staff will reapply and teach the young grasshoppers how not to care about breaking the game for a solid chunk of the playerbase.

 

Had no idea its been 5 months already. Guess I don't care anymore either...



H3RM #1093 Posted Jan 15 2018 - 09:49

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Hey look, no updates, no news, nothing. Big surprise! Wargaming, you basically stole our money and disappeared, like a thief. I hope you guys "enjoy" your food and drink, paid for with our money.

H3RM #1094 Posted Jan 15 2018 - 09:50

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I don't want a transfer anymore, I want my money back

xXx_Ady_xXx #1095 Posted Jan 15 2018 - 10:22

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View PostH3RM, on Jan 15 2018 - 08:50, said:

I don't want a transfer anymore, I want my money back

 

Relax, been there tried that, basically they told me to go f...ck myself and my money!

Lugia345 #1096 Posted Jan 15 2018 - 11:34

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I dont want my money i just want to get on EU

 

Comon WG get your [edited]rolling out for it...



Cornish_Pirate #1097 Posted Jan 16 2018 - 15:38

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Okay the best ive been able to do so far, this is Meathead's stream that i went into to ask for any update on server transfers, i should not have to be going into the personal streams of WG employees to get news...

 

https://clips.twitch...neTroutFrankerZ - This is Meathead replaying to me asking "MeatheadMilitia is there a chance you can get someone to post a update on the EU server transfer, there has been no update on the on going thread since late August and the locals (and me) are getting rowdy"

 

https://www.twitch.t...eos/218349561 - Full stream occurs 30:30 into it



Mondochiwan #1098 Posted Jan 16 2018 - 16:52

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The community manager for NA doesn't know. Then I guess it ain't happening, folks

Cornish_Pirate #1099 Posted Jan 17 2018 - 16:32

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View PostCornish_Pirate, on Jan 16 2018 - 14:38, said:

Okay the best ive been able to do so far, this is Meathead's stream that i went into to ask for any update on server transfers, i should not have to be going into the personal streams of WG employees to get news...

 

https://clips.twitch...neTroutFrankerZ - This is Meathead replaying to me asking "MeatheadMilitia is there a chance you can get someone to post a update on the EU server transfer, there has been no update on the on going thread since late August and the locals (and me) are getting rowdy"

 

https://www.twitch.t...eos/218349561 - Full stream occurs 30:30 into it

 

Well yesterday was tuesday what happened MeatheadMilitia?

losthope13 #1100 Posted Jan 17 2018 - 19:18

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and still no word......why am i still shocked ???????




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