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World of Tanks PC Americas Server Merge FAQ


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dance210 #501 Posted Aug 18 2017 - 21:15

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Some additional information; has also been posted in the OP.

 

What are some additional details about the server transfer?

First we're focused on Australia, New Zealand, Asia, and looking at players who are physically close to a different server cluster, who now may have too much latency to NA. This will not happen overnight as it is very technically challenging, as some of you have heard already from our responses from CS. We promise to track every request and take it seriously and want to make it happen. Secondly, we will be looking at folks in EU, Africa, and other far flung parts of the world who no longer want to remain on NA. We want you to keep playing with us no matter the server, so please bear with us.



CynicalDutchie #502 Posted Aug 18 2017 - 21:18

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View Postdance210, on Aug 18 2017 - 21:15, said:

Some additional information; has also been posted in the OP.

 

What are some additional details about the server transfer?

First we're focused on Australia, New Zealand, Asia, and looking at players who are physically close to a different server cluster, who now may have too much latency to NA. This will not happen overnight as it is very technically challenging, as some of you have heard already from our responses from CS. We promise to track every request and take it seriously and want to make it happen. Secondly, we will be looking at folks in EU, Africa, and other far flung parts of the world who no longer want to remain on NA. We want you to keep playing with us no matter the server, so please bear with us.

 

An ETA would be nice.

rufus374 #503 Posted Aug 18 2017 - 21:31

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View PostCynicalDutchie, on Aug 18 2017 - 15:18, said:

 

An ETA would be nice.

 

You're absolutely right.  However, WG would have to be completely mad to put out any such information.  Any given ETA will not be soon enough to please anyone and delays (legitimate or otherwise) would lead to them being crucified here in the forums for not keeping their "promises".  And I don't even want to imagine the crapstorm that will inevitably result from the first transfer where every single detail does not go absolutely perfectly.  That will be an epic thread.

 

Now I absolutely will not absolve WG of their responsibility to follow through on their intention to transfer accounts, but I do think there are many that are jumping the gun and getting bent because it hasn't happened yet.  I would imagine there are complex negotiations between WGNA and all the other regions (each one of which is managed independently) in order to make sure that transfers are fair and equitable for ALL players on ALL servers.  Again, that's just my perspective on the situation.



CynicalDutchie #504 Posted Aug 18 2017 - 21:38

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They did say they would provide details and links in the OP this week however.

 


Saffr0n #505 Posted Aug 18 2017 - 21:45

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View PostCynicalDutchie, on Aug 18 2017 - 20:38, said:

They did say they would provide details and links in the OP this week however.

 

We posted an update about server transfers in the FAQ. Sorry no links yet. 

rufus374 #506 Posted Aug 18 2017 - 21:45

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View PostCynicalDutchie, on Aug 18 2017 - 15:38, said:

They did say they would provide details and links in the OP this week however.

 

Which dance210 just provided.  Obviously and understandably, those details are not to your liking.  What specific information would you like WG to provide?  Bear in mind that if they had any of the specific details I think you're wanting, they would have presumably published them.


Edited by rufus374, Aug 18 2017 - 21:46.


Saffr0n #507 Posted Aug 18 2017 - 21:46

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Regarding survey payouts: 

 

We appreciate everyone's willingness to help optimize the Central Server by completing the survey. All completed surveys submitted by Wednesday, 20:59 Pacific of each week will be paid out on Thursday of the same week. The first payout will be August 24th, which will include all survey-takers from August 16 - 23 (20:59 Pacific). 

 

Any player that completes the survey will receive the following items: 

  • 1 Premium Day
  • 3x - 100% 2hr Crew XP
  • 3x - 100% 2hr Free XP

We'd also like to inform you that the survey link will be disabled every Wednesday at 21:00 Pacific and turned back on after each week's payout list has been finalized every Thursday morning. 



jimcat1 #508 Posted Aug 18 2017 - 22:14

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I lost all my gold?

 



FighterAce #509 Posted Aug 18 2017 - 23:32

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What if we already have an account on the server we're transferring to? Should I contact WG EU to have it deleted because apparently that could take up to 45 days?

Cornish_Pirate #510 Posted Aug 18 2017 - 23:49

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Some where to say were we need to apply or saying we are not ready yet 

Lonewolfpj #511 Posted Aug 19 2017 - 05:28

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I have been suffering from a tremendous amount of packet loss. I have a ticket open but the issues seems dealing with the just the D.C. Area and are route to your servers.

bluenose711 #512 Posted Aug 19 2017 - 06:01

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Where is the survey, I haven't seen it yet.

eisen1973 #513 Posted Aug 19 2017 - 06:32

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It's working fine for me, no lag or packet losses. Miami, FL. :)

weezal112 #514 Posted Aug 19 2017 - 08:34

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Now that the server population will be a lot bigger, they should implement Coop mode just like in World of Warships. Coop mode is in WoWS and Armored Warfare and is very popular. Coop is a great mode to go for a relaxing nonchalant experience that pvp can't provide. Plus some players play this mode exclusively in these other games. Some argue that it would split the player base and slow matchmaking. Well, with this move, that won't be a problem anymore. It's not a problem in WoWS and that game has a smaller playerbase at the moment.

CiPeX #515 Posted Aug 19 2017 - 10:50

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Hi, do anybody know the link or process yet to do the server transfer  (When & Where can I submit my request?), my ping is at 300-360 :( Playing from South Africa on NA server and want to transfer my account to EU asap because I can't play like this while the ping is like this .. :( 

losthope13 #516 Posted Aug 19 2017 - 11:54

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got told about a week ago i was on the list to move to the eu server but tbh at the time i thought it was just a new way of them telling me to shut up and stop asking to be moved to the eu,i rely hope i was wrong and now the move gets going soon

Mondochiwan #517 Posted Aug 19 2017 - 13:18

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View PostCobraWasTaken1, on Aug 18 2017 - 18:22, said:

It's funny how so many people from other regions of the world are complaining. You can make your excuses like "all my friends are on the NA server" but the bottom line is you signed up to play on a server that isn't near you by your own free will knowing very well that your ping/overall connection would possibly not be so great. Or maybe you didn't know that and to those people I say, well you should have known. When you play a game which server is on the other side of the world, you can't expect a great connection. You guys are not entitled to anything, not even the server transfers. You're just lucky enough that they decided to be nice enough to provide a server transfer. This server merge isn't "screwing the EU players" or "screwing the [insert distant country here] players". WoT NA was never intended for EU players and other distant regions. That's why it's World of Tanks North America. It's intended for North American players. So stop acting all entitled or acting like you got "screwed". For those of you that have no other choice but to play on NA and your ping is still bad (Australians and New Zealanders for example), I'm sorry that you don't have your own server. Maybe some day if there are enough Aussies/New Zealanders backing it they will start an Australian Server. I sincerely hope so because I think aussies are cool and they deserve their own server where they can have a decent ping.

you won't know this, because you're from America, but when you visit the world of tanks website from my country, which is closer to Europe than NA and in the Europe time zone, there is a popup that says you should join the NA server for the best experience. So i did. Only much later did I find out EU was available, and a better option. I was purposefully redirected by WG to the NA cluster, even though it was worse. I trusted them. That was a mistake.

 

why is that my fault? I think at the time they were trying to bolster NA player population.



Front_Towards_Enemy1 #518 Posted Aug 19 2017 - 14:27

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Just wanted to say good job at totally ruing the game play now!! I know I am not the best player but also I am not this bad either.

After the merger the level of other players is horrible and brings everyone else down. Think you guys rigged it and ruined it.

 

Bring back the multiple servers so we have choice to find better players.



OctavariumDT8 #519 Posted Aug 19 2017 - 15:16

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I was told by WG Staff member (informal conversation, not through a ticket or something similar) that the Server Transfer is being prepared and that team is working hard on it. Also, I was told there will be a public announcement on what to do in order to get transfered to a desirable server. Just have a little patience... :)

 

(Been here for 5 years now, waiting for a week or two isn't a problem to me, so idk why should it be a problem for the rest of you too :P )



Alim99 #520 Posted Aug 19 2017 - 15:35

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I forgot about difficulties of transfers on WoT. We need to be patient.




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