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I'm having problems logging in to my main account, please help!

Account Login Error

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6 replies to this topic

TigerMaus007 #1 Posted Sep 27 2017 - 20:51

    Private

  • -Players-
  • 52 battles
  • 3
  • [TEXKI] TEXKI
  • Member since:
    03-15-2015
Hey everyone, I'm on my brothers account and I can't seem to access my main world of tanks account Killerdeath1000 on either the website or game. I am a mobile user so this is for mobile, but I can access my brothers account fine. If anyone has any help then I'd be very happy, as I own a clan and very high tier non premium tanks. Also if anyone has wargamings phone number or email I'd be so thankful! Thanks everyone seeya!

Xeraux #2 Posted Sep 27 2017 - 20:57

    Major

  • Players
  • 18140 battles
  • 8,433
  • [KANTO] KANTO
  • Member since:
    04-30-2011

Contact WG support from the main website. 

 

And, you know, make sure you put the right password. 



TigerMaus007 #3 Posted Sep 27 2017 - 21:46

    Private

  • -Players-
  • 52 battles
  • 3
  • [TEXKI] TEXKI
  • Member since:
    03-15-2015
I have tried to contact but when I put my email in for ththe account, it says this email isn't registered to an account.

riff_ #4 Posted Sep 27 2017 - 22:10

    Major

  • Players
  • 25327 battles
  • 8,420
  • Member since:
    08-02-2013
Contact support from this account?

Xeraux #5 Posted Sep 27 2017 - 22:54

    Major

  • Players
  • 18140 battles
  • 8,433
  • [KANTO] KANTO
  • Member since:
    04-30-2011

View PostTigerMaus007, on Sep 27 2017 - 12:46, said:

I have tried to contact but when I put my email in for ththe account, it says this email isn't registered to an account.

And you're sure your email is functioning? 



TigerMaus007 #6 Posted Sep 27 2017 - 23:18

    Private

  • -Players-
  • 52 battles
  • 3
  • [TEXKI] TEXKI
  • Member since:
    03-15-2015
Yes I'm sure the email is functioning, and that's a good idea I'll do that if no one else has any ideas.

InsideTheWire #7 Posted Sep 28 2017 - 01:22

    Corporal

  • Players
  • 25039 battles
  • 19
  • [GZ_C] GZ_C
  • Member since:
    01-11-2012
TigerMaus007 Are you using autofill to populate your username and password?  I was having the same issue with my account last night.  I manually filled out the fields, had to change my password and was able to access my account.  





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