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November Marathon Tokens


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CabbageMechanic #1 Posted Nov 16 2017 - 20:55

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Hey Tankers,


There has been some miscommunication on our part lately that requires some clearing of the air.  Unused tokens for the November marathons that you purchased from the Premium Shop will compensate you the following rates of gold after the Marathon ends:

T34B: 800 gold 
IS-6 B: 787 gold
Mutz B: 580 gold

We apologize for any confusion caused.

Regards,

CM

 



dnaman #2 Posted Nov 16 2017 - 21:05

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Thanks Cabbage!

__Arc__ #3 Posted Nov 16 2017 - 21:07

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Would you guys at WG mind figuring this out ahead of time for the next marathon? You know... like you guys did in the past? So we don't have to assume?

omega3601 #4 Posted Nov 16 2017 - 21:21

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View PostCabbageMechanic, on Nov 16 2017 - 20:55, said:

Hey Tankers,


There has been some miscommunication on our part lately that requires some clearing of the air.  Unused tokens for the November marathons that you purchased from the Premium Shop will compensate you the following rates of gold after the Marathon ends:

T34B: 800 gold 
IS-6 B: 787 gold
Mutz B: 580 gold

We apologize for any confusion caused.

Regards,

CM

 

 

still confused.

 

T34B: 800 gold 
IS-6 B: 787 gold
Mutz B: 580 gold

 

is it the gold amount for each token or for 5?



GeorgePreddy #5 Posted Nov 16 2017 - 21:22

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I'd like to remind everyone that I posted this would be the case and I guessed the value would be between 500 and 750 refunded for each unused token..

 

Looks like I was pretty, pretty, pretty close.  (Larry David reference)



Lonewolfpj #6 Posted Nov 16 2017 - 21:29

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View PostGeorgePreddy, on Nov 16 2017 - 21:22, said:

I'd like to remind everyone that I posted this would be the case and I guessed the value would be between 500 and 750 refunded for each unused token..

 

Looks like I was pretty, pretty, pretty close.  (Larry David reference)

I like the reference.



nasfan #7 Posted Nov 16 2017 - 21:31

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View PostGeorgePreddy, on Nov 16 2017 - 14:22, said:

I'd like to remind everyone that I posted this would be the case and I guessed the value would be between 500 and 750 refunded for each unused token..

 

Looks like I was pretty, pretty, pretty close.  (Larry David reference)

 

Preddy close



CapPhrases #8 Posted Nov 16 2017 - 21:32

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thanks for the updates Cabbage

good to have some communication :medal:

 

p.s. thanks for the free lady crew member. my chinese light tank grind thanks you



nrnstraswa #9 Posted Nov 16 2017 - 21:39

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Thank you for the clarification Cabbage! 

ZzimonZzL #10 Posted Nov 16 2017 - 21:44

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the gold is for each token or 5 token?

CabbageMechanic #11 Posted Nov 16 2017 - 22:09

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View PostZzimonZzL, on Nov 16 2017 - 12:44, said:

the gold is for each token or 5 token?

 

Per token

nekojima #12 Posted Nov 17 2017 - 02:34

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View PostCabbageMechanic, on Nov 16 2017 - 14:55, said:

Hey Tankers,


There has been some miscommunication on our part lately that requires some clearing of the air.  Unused tokens for the November marathons that you purchased from the Premium Shop will compensate you the following rates of gold after the Marathon ends:

T34B: 800 gold 
IS-6 B: 787 gold
Mutz B: 580 gold

We apologize for any confusion caused.

Regards,

CM

 

 

Guess there's no chance of spending 787 gold we already have for the tokens we need to complete?

 



rich30606 #13 Posted Nov 17 2017 - 03:04

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Are we limited to buying just one 5 token bundle per tank?  EX: Get 9 missions completed- still need 6 tokens. S.O.L.??

_Tankin #14 Posted Nov 17 2017 - 21:35

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View PostCabbageMechanic, on Nov 16 2017 - 22:09, said:

 

Per token

 

So I have a question that I haven't seen addressed yet.  After you complete the 15 missions, the counter goes back to 0/15 and shows a reward of a garage slot and 3.5-4.5 million credits. Its impossible though to complete that though since the max is only 25 tokens....Is there something Im missing?  

Groza_Tanke #15 Posted Nov 19 2017 - 03:57

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Why can't I buy tokens to be used as gifts?

 

I have a friend who has about 10 missions done but will not be able to finish the marathon.  I want to gift him 5 tokens as I know he

my not be able to afford them himself.

 

Come on WG let me be generous and give you money!!


Edited by Groza_Tanke, Nov 19 2017 - 03:58.


Plays_With_Matches #16 Posted Nov 19 2017 - 22:15

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View PostCabbageMechanic, on Nov 16 2017 - 14:55, said:

Hey Tankers,


There has been some miscommunication on our part lately that requires some clearing of the air.  Unused tokens for the November marathons that you purchased from the Premium Shop will compensate you the following rates of gold after the Marathon ends:

T34B: 800 gold 
IS-6 B: 787 gold
Mutz B: 580 gold

We apologize for any confusion caused.

Regards,

CM

 

I guess today's mission requirements are no exception... Frankly CM the number of mis-communications this WG has made in the past 3 to 6 months is mind-boggling.



_Brew_ #17 Posted Nov 20 2017 - 01:47

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After the first miscommunication can you please explain why the mission parameters of Day 19 in game do not match what you advertised in the announcement post about the marathon?  Some of us planned our schedules around doing these missions and now the requirements have changed without notice.

 

Here is your original advertised mission:

 

 

 

 

It says nothing about requiring a win.  But today, in the game it says you have to also win.

 

This is a huge error on Wargaming's part as it has messed up the schedules a lot of us built around your original announcement.  It also does not state anywhere that the missions may be changed at any time.

 

 

Please explain what happened, and how it will be rectified.



RyanRP #18 Posted Nov 20 2017 - 03:38

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Ruben Duncan 

Hi RyanRP,

Thank you for contacting Wargaming support.

We understand that you might have some confusions about the mission.

As for that, we apologize for any frustrations this may have caused you. About that, may we suggest you to follow what is in the game and not what is stated in the page.

Again, we apologize about that matter.

If you have any further questions or concerns please check out our knowledgebase articles.

May we see you in the field, Commander!

Best Regards,

Ruben Duncan
Wargaming America Support

Please don't forget to fill out our survey once your ticket has been completed.

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RyanRP 
Ruben, for planning purposes and my time constrictiins, I chose to move forward with this mission because it was not team dependent. Cannot follow in game info until day of, so how could I have planned and coordinated properly when in game posts daily. Again, please help me to fathom this mistake and go by in game info when non available prior to the day. I will place in top 10 for 30 battles today and would expect you to honor your parameters as wargaming put forth. Awaiting response. Thanks in advance.
 
 
 
Ruben Duncan 

Hi RyanRP,

Thank you for contacting Wargaming support.

We understand that you might be upset about the missions.

Regarding that, we cannot give you the tokens due to the fact that we have to follow what is stated in the game.

Although we understand your predicament, unfortunately we are unable to rollback any in-game actions on accounts, even non-planned actions, which are supported by in-game functions. Please, keep in mind that each player bears responsibility for all account and in-game actions. In this particular case we do understand the inconvenience.

Again, we apologize for the inconvenience and appreciate your understanding.

If you have any further questions or concerns please check out our knowledgebase articles.

May we see you in the fields of battle, Commander!

Best Regards,

Ruben Duncan
Wargaming America Support

Please don't forget to fill out our survey once your ticket has been completed.

Battleship Texas needs your help! Your donation can get you a special ship camo in World of Warships here: https://worldofwarships.com/en/news/common/dont-mess-with-uss/

Wargaming Support is now on Twitter! Follow us @WargamingCS for updates and announcements. https://twitter.com/WargamingCS

 

So as a response, I have to follow wargaming rules until I have to follow wargaming rules, makes 0 sense!!



rich30606 #19 Posted Nov 20 2017 - 23:25

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I feel ya. I lost out on a mission because of daylight savings time ending, moving the server resets an hour earlier than the webpage content stated. Had a long back and forth with support over that...   I understand how that happened: but , in your case- WG "forgot" to include in their wording a pretty key component for completing the mission. 

Boggins #20 Posted Nov 21 2017 - 15:00

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I can't seem to buy tokens. The  day it popped up to buy, I tried and got a page not found error. I just tried again and still can't buy them. What GIVES?!




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