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Server Transfers from NA->EU


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DDemon #21 Posted Feb 18 2018 - 18:01

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View PostExoseel66, on Feb 18 2018 - 07:57, said:

Whatt?!

wg says

"

Greetings Exoseel66,

Thank you for contacting Wargaming Support!

I understand that you want to transfer your account.

Unfortunately, it is not possible to transfer your account to another server. The offer made was already over last November, and we apologize as we won't be able to transfer another batch of players.

You are more than welcome to play on the EU server if the preferences suit your location."

 

when it happened? 

 

lol

FighterAce #22 Posted Feb 19 2018 - 15:21

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View PostExoseel66, on Feb 18 2018 - 07:57, said:

Whatt?!

wg says

"

Greetings Exoseel66,

Thank you for contacting Wargaming Support!

I understand that you want to transfer your account.

Unfortunately, it is not possible to transfer your account to another server. The offer made was already over last November, and we apologize as we won't be able to transfer another batch of players.

You are more than welcome to play on the EU server if the preferences suit your location."

 

when it happened? 

 

 

This is what happens when you only hire your sisters, brothers, uncles, nephews, neighbors...

 

Cyka comrade, we don't need competent blyat informed people working for us.



Shardmind #23 Posted Feb 22 2018 - 17:18

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View PostExoseel66, on Feb 18 2018 - 06:57, said:

Whatt?!

wg says

"

Greetings Exoseel66,

Thank you for contacting Wargaming Support!

I understand that you want to transfer your account.

Unfortunately, it is not possible to transfer your account to another server. The offer made was already over last November, and we apologize as we won't be able to transfer another batch of players.

You are more than welcome to play on the EU server if the preferences suit your location."

 

when it happened? 

 

Please tell me April Fools falls early this year.

 

Edit: Sent in a ticket myself and I just get the same copy-paste bot response about technical limitations. How'd you get a human to answer your ticket?


Edited by Shardmind, Feb 22 2018 - 22:51.


Ice_Queen_Freya #24 Posted Feb 26 2018 - 02:53

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View PostTahllol, on Feb 07 2018 - 14:53, said:

 

Actually its called work and doing something for people that can just move over and create a new account. Why? Because YOU MADE THE CHOICE to play on the NA server is not WG fault or problem to move you. Things get put in que to get done and your move isn't a priority to push other things down the list. 

 

​LOL ROFL Another outspoken kiddie... Really I agree with the responder, clearly you are not customer support ....

 

As to the others I want to move my N/A account over too, I get a better connection there then here when I play. 



trapsuutjies #25 Posted Apr 10 2018 - 11:37

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Hi guys - just wanted to share my feedback. I opened a ticket again, asking for any information about the transfer, citing their own forum post :

Block Quote

 Secondly, we will be looking at folks in EU, Africa, and other far flung parts of the world who no longer want to remain on NA. We want you to keep playing with us no matter the server, so please bear with us.

 

 

 

Jan Adams replied:

 

Block Quote

 Greetings trapsuutjies,
Thank you for contacting Wargaming Support!
We're sorry we're unable to begin transfers to the EU server at this time. We hope to begin in the near future so we apologize for any inconvenience while we organize this event.
Once the transfer program is ready, you'll be able to find more information on our forums as well as the World of Tanks web portal, here.
Thank you for understanding commander.

 

While no time line was volunteered, the tone and implications do reassure me a little, although 8 months is a rather long time to be saying 'we're still working on it'. I suggest anyone who's interested in making the transfer happen, log your own tickets from time to time, so that Wargaming is aware of the number of players waiting for them: Posting on the forums doesn't accomplish much.

Happy tanking!

 

 

 



Mazdapower #26 Posted Jul 22 2018 - 16:35

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I also made a ticket and this is what i got back!

 

Solved

Greetings Mazdapower,

Thank you for contacting Customer Support.

I understand you are inquiring about server transfer. Upon checking, we do not have any news update about NA to EU server transfer.

You may check the news page link: https://worldoftanks.com/en/news/#show_more=2 

We hope you continue to enjoy the game. I wish you not just a happy, but a wonderful and awesome Game Play, filled with all sorts of great and memorable experiences!

Have a wonderful day ahead!



General_Khan_ #27 Posted Jul 27 2018 - 06:25

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View PostH3llCat_, on Feb 18 2018 - 07:57, said:

Whatt?!

wg says

"

Greetings Exoseel66,

Thank you for contacting Wargaming Support!

I understand that you want to transfer your account.

Unfortunately, it is not possible to transfer your account to another server. The offer made was already over last November, and we apologize as we won't be able to transfer another batch of players.

You are more than welcome to play on the EU server if the preferences suit your location."

 

when it happened? 

 

They surely moved some of their employees account and did it secretly "last november". Incompetence at its height. Its better to start a Forum post about selling Account thnt moving to another server as these incompetent wg employees are into gaming work for the first time. Will take them time to adjust or get their selves kicked out of the industry. Pathetic!



trapsuutjies #28 Posted Jul 27 2018 - 11:34

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Block Quote

 Hi trapsuutjies,

 

Thank you for reaching us at Wargaming Support! We are very happy to hear from you. We're very happy to hear suggestions, feedbacks and motivations to participate on different aspect in game. That being said, please understand that we don't have control on game design and programming in the support team. The best thing we could do to help you as of the moment is to compile your feedback and send it to the correct department for them to analyze and consider in the future updates. We would like to apologize for any inconvenience this issue may have caused you. We certainly know the frustration you are having as of the moment. 

 

For more information, we suggest on visiting our FAQs (Frequently Asked Questions) on this link https://na.wargaming.net/support/

We look forward on seeing you in the battlefield.

Keep the tanks rolling!

Quemapueblos #1 
Posted Aug 14 2017 - 22:35 
"What are some additional details about the server transfer? ... We promise to track every request and take it seriously and want to make it happen."

 

 

Hi guys - I opened another ticket and demanded updates. As you can see from their response, support is unaware of any progress to date.

I encourage EVERYONE (even if you're not interested in moving, but want all the South Africans to stop kicking your [edited]) to open regular support tickets along the lines of "When is it happening?". 

 

 



trapsuutjies #29 Posted Nov 06 2018 - 05:56

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Hi guys

My last support ticket confirmed that there is no transfer event scheduled or planned. I have completely suspended my WGNA account and am boycotting them entirely (except for the forums, obviously).

It's disgusting that WGNA thinks they can get away with spreading lies and treating us like total morons. Those of you who can, please open an EU account and stop playing on WGNA. If you can't then continue to open regular support tickets so they remain aware of how many people actually want to move.

Another point I raised in my support ticket, was the server roaming concept. There's not reason I can see, that people can't log in to whatever has the best ping today: Maybe RU tomorrow, EU the day after, and (in your dreams) NA the day after that. 

And finally, if you're going to open a support ticket, also mention the fact that there's still an erroneous banner on the EU site, that leads people from Africa to the NA server. If you're in a different region and also get this banner, please let me know.

Happy tanking!



SnowPanzer #30 Posted Nov 10 2018 - 09:13

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Hi SnowPanzer,

Thank you for contacting Wargaming Support/NA

We appreciate you raising the concern to us,  As a fellow player I do get your point and I know where you're coming from. We understand that you want to transfer to EU server however as of the moment we don't have any information yet from the development team if there will be any server transfers that's going to happen in the future but if there is we'll announce it on our news page. 

You are more than welcome to play on the EU server if the preferences suit your location.

You can download the EU game client here:
http://worldoftanks.eu/en/content/docs/update/

In regards to the NA server , you are free to play there as well if you choose, but at this point in time we are unable to transfer accounts across servers, and we do not link accounts or any of there content or progression across multiple servers.

Should you have any more questions, please refer to this link:
Wargaming Support

Thank you and have a good day!

 

Well it was a good 4 years out of 7.

The other 3 sucked.

Moved on to War Thunder.






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