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Player-base Oppression


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Inzane007 #1 Posted Feb 28 2018 - 08:27

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Good morning fellow tankers,

 

It seems like South Africans have pulled the short straw on WOT. We've been told for years that server transfers will happen from NA to EU, but when we submit an support ticket to the EU server they respond by saying that they have had no requests from NA to transfer players. They have been lying to us for years.

 

Our forum posts regarding South Africans to be transferred gets deleted by the moderators, here is an example (this happened yesterday)

 

"When is Wargaming Europe and/or WG Minsk and/or WG Cyprus going to intervene and assist those of us who were negatively affected by the NA Central server merge, and now have unplayable ping? The West Coast people have been transferred to Asia server long ago but the East Coast people, who were told a transfer to EU would be made available, have been left out in the cold. 
We would really appreciate some help, because WG NA are obviously either incapable of, or unwilling to help us. I represent a clan of 100 South African players who will all gladly move to a server that has 100ms less ping and special events during our time zone. (as opposed to say, ranked battles which happens during 1am-5am our time). I can't speak directly for them but I'm sure the other South African clans will be very Keen to transfer, and I Know there are quite a few NA server players already located in Europe, so playing on the NA server is just silly for them. 
I cannot stomach the "just make an EU account and start again" story we have been given time and time again, as I have dozens of premium tanks and a bunch of tier 10s as well. No way I'm giving that up."

 

I can not see how he broke any forum rules! He was asking a question and they respond by deleting it. We are not asking for a new African server! All we want is to transfer to EU, so that we can also play special events and clan wars.

 

Absolutely disgusting WG... 



Thunder_Storm_713 #2 Posted Feb 28 2018 - 08:31

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Because then alot of people will want to transfer to EU, and NA will suffer very negatively. Suck it up.

Inzane007 #3 Posted Feb 28 2018 - 08:40

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View PostThunder_Storm_713, on Feb 28 2018 - 08:31, said:

Because then alot of people will want to transfer to EU, and NA will suffer very negatively. Suck it up.

 

That is flawed logic. There is no way I'm just going to take it on the face

WenusV1 #4 Posted Feb 28 2018 - 09:10

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I must agree with this post. Even now if you try download the game from South Africa it still takes you to the NA server. We were promised with the server merge that this would happen but is yet to transpire and nobody from WG NA is willing f to comment on if or when it will happen. We also would like games with a sub 260ms ping.

TankFullOfBourbon #5 Posted Feb 28 2018 - 09:11

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View PostThunder_Storm_713, on Feb 28 2018 - 08:31, said:

Because then alot of people will want to transfer to EU, and NA will suffer very negatively. Suck it up.

 

View PostInzane007, on Feb 28 2018 - 08:40, said:

 

That is flawed logic. There is no way I'm just going to take it on the face

 

You are right, OP, I totally agree but the attitude of Inzane is the one shared by WG NA. They will try to stall and postpone until you give up. For NA, they don't care if you leave for good or go to the EU server, for them you are just a lost customer. No wonder they are having trouble.

 

As for deleting perfectly reasonable posts, I guess this is "Welcome to Texas!"?



tonyhack #6 Posted Feb 28 2018 - 10:25

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They promised and they should keep their word! We want to transfer to EU server, the time when the CW , stronghold, campaigns, ranked battle is scheduled is a slap in the face for us. If they afraid that so many people gonna want the transfers then why they did not offer a chance for us to play some of the special battles above at different time more affordable for us? Shame un you WG NA!

o7o7o7o7o7o7o7o7o7o7o7o7 #7 Posted Feb 28 2018 - 10:27

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The promised land, the EU is going downhill fast. EU players are now migrating to RU. Grass is always greener somewhat applies here. 

 

 



Swell_Sell #8 Posted Feb 28 2018 - 10:45

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Oppression is a strong word for a video game.

SnowPanzer #9 Posted Feb 28 2018 - 10:57

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View Posto7o7o7o7o7o7o7o7o7o7o7o7, on Feb 28 2018 - 10:27, said:

The promised land, the EU is going downhill fast. EU players are now migrating to RU. Grass is always greener somewhat applies here. 

 

 

 

It is WOT that is going down as a whole. I call it WORST World of Redundant Soviet Tanks

Inzane007 #10 Posted Feb 28 2018 - 11:07

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View PostSwell_Sell, on Feb 28 2018 - 10:45, said:

Oppression is a strong word for a video game.

 

What other word is suitable?

Asassian7 #11 Posted Feb 28 2018 - 11:10

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WG have literally never said that server transfers to EU would happen. NEVER. they have repeatedly stated it won't.

 

 



ColonelShakes #12 Posted Feb 28 2018 - 11:44

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Only option is to create a new account on EU.  

 

It's called 'business' , not player opression.  

 

It's not personal snowflake.  You made the decision to join and play on WGNA.  None of this is their issue to fix.  None.



Mondochiwan #13 Posted Feb 28 2018 - 11:51

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View PostAsassian7, on Feb 28 2018 - 10:10, said:

WG have literally never said that server transfers to EU would happen. NEVER. they have repeatedly stated it won't.

 

 

 

They have, representatives of WG from both NA and EU have said this. Their statements are in the long FAQ post in the server merge forum here.

 

Also, someone was told that the EU transfers would happen before his Tankfest EU bonus codes expired. That is also in the server merge thread.



Inzane007 #14 Posted Feb 28 2018 - 12:08

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View PostColonelShakes, on Feb 28 2018 - 11:44, said:

Only option is to create a new account on EU.  

 

It's called 'business' , not player opression.  

 

It's not personal snowflake.  You made the decision to join and play on WGNA.  None of this is their issue to fix.  None.

 

Actually we were forced on to this server as WenusV1 pointed out in a previous comment, we automatically get redirected to the NA website, If we manually connect to the EU site, it says we are on the wrong server. 

 

All of this is their issue to fix. 



Asassian7 #15 Posted Feb 28 2018 - 12:09

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View PostMondochiwan, on Feb 28 2018 - 22:51, said:

 

They have, representatives of WG from both NA and EU have said this. Their statements are in the long FAQ post in the server merge forum here.

 

Also, someone was told that the EU transfers would happen before his Tankfest EU bonus codes expired. That is also in the server merge thread.

 

Im 99% sure they said when the ASIA transfers were happening that it was not going to happen with EU. I have never seen anyone stating EU server transfers were going to be avalible. ONLY ASIA transfers

Asassian7 #16 Posted Feb 28 2018 - 12:11

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View PostInzane007, on Feb 28 2018 - 23:08, said:

 

Actually we were forced on to this server as WenusV1 pointed out in a previous comment, we automatically get redirected to the NA website, If we manually connect to the EU site, it says we are on the wrong server. 

 

All of this is their issue to fix. 

 

quite frankly, you're equally as far away from either server. so, you're like us guys in New Zealand. getting screwed no matter what. (until the Aussie server came out that is)

Mondochiwan #17 Posted Feb 28 2018 - 12:12

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View Posto7o7o7o7o7o7o7o7o7o7o7o7, on Feb 28 2018 - 09:27, said:

The promised land, the EU is going downhill fast. EU players are now migrating to RU. Grass is always greener somewhat applies here. 

 

 

 

Regardless of any other factor, the ping on EU is 100ms better than NA, which is the difference between a frustrating unplayable game and a decent experience that actually works. With that as a starting point, other issues can be considered.

Mondochiwan #18 Posted Feb 28 2018 - 12:19

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View PostAsassian7, on Feb 28 2018 - 11:09, said:

 

Im 99% sure they said when the ASIA transfers were happening that it was not going to happen with EU. I have never seen anyone stating EU server transfers were going to be avalible. ONLY ASIA transfers

 

Quemapueblos:

What are some additional details about the server transfer?

First we're focused on Australia, New Zealand, Asia, and looking at players who are physically close to a different server cluster, who now may have too much latency to NA. This will not happen overnight as it is very technically challenging, as some of you have heard already from our responses from CS. We promise to track every request and take it seriously and want to make it happen. Secondly, we will be looking at folks in EU, Africa, and other far flung parts of the world who no longer want to remain on NA. We want you to keep playing with us no matter the server, so please bear with us.

 

 

 

Ph3lan[EU] - Today at 17:21
Hey  Mondochiwan! I l looked into this a bit and here is what I can tell you: the EU region has no objections against receiving server transfers from NA, quite the opposite. However, the transfers in general are a complex challange, both technically and logistically that has to be overcome by the regions and the development teams jointly. Please keep in mind that if we open up the transfer option our solution needs to work on a large scale, for everyone who wants to take advanatge of it. This is something we are still working on at this point. You will receive updates about the situation as soon as we have more info to share from the representatives of the NA team. I hope I could shed some light on the situation!

 

Ph3lan[EU] - Today at 19:01
Server transfers in general are something we are actively looking into, yes.

 

 

 

Saffr0n (20:02:33) For EU transfers, we're going to start discussions about the process soon
Cornish_Pirate (20:02:53) im ready to go :P
Saffr0n (20:03:58) I get players want more information about EU transfers, but we're in a tough situation
Cornish_Pirate (20:04:05) yeah because of the servers WOT is almost run like 3 different games which has its ups and down
Cornish_Pirate (20:05:08) as long as its before 31/12/19 because i have codes from tankfest that run out :P
Saffr0n (20:05:35) lol, it'd be before that
Saffr0n (20:08:14) was I able to answer your question?
Saffr0n (20:09:48) still in the works
Cornish_Pirate (20:11:04) thanks for you help :)

 

 

 

There are other examples...but this is the general idea.



OriginalGrubby #19 Posted Feb 28 2018 - 12:20

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View PostInzane007, on Feb 28 2018 - 06:08, said:

 

Actually we were forced on to this server as WenusV1 pointed out in a previous comment, we automatically get redirected to the NA website, If we manually connect to the EU site, it says we are on the wrong server. 

 

All of this is their issue to fix. 

 

And the lie detector test determined this is a lie.

 

WG doesn't force you to download a client in a region of their choosing, nor will it redirect you if you ask it to stay on the current page.

 

If they magically did it to you, it would be done to everyone else, and I'm sorry to say but you're just not that special. 

 

I can attest to this because I have the EU, and RU client installed and play on them every so often.

 

So please explain to me while everyone else is allowed to download any other regions client except South Africa.. 

 

This thread is asinine, don't like NA, download the EU client and go about crying over there.



Whisky_A_Go_Go #20 Posted Feb 28 2018 - 12:39

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View PostAsassian7, on Feb 28 2018 - 05:10, said:

WG have literally never said that server transfers to EU would happen. NEVER. they have repeatedly stated it won't.

 

You need to learn what the word "literally" actually means.

 

View PostQuemapueblos, on Aug 14 2017 - 15:35, said:

Secondly, we will be looking at folks in EU, Africa, and other far flung parts of the world who no longer want to remain on NA. We want you to keep playing with us no matter the server, so please bear with us.

 

 

View PostQuemapueblos, on Aug 14 2017 - 15:35, said:

Can I transfer servers if my ping gets worse?

We are working on a customer support plan to allow users to transfer servers. More information to follow shortly on this topic, and we will update this thread with links and details this week.

 

 

View PostQuemapueblos, on Aug 14 2017 - 15:35, said:

Right now our focus is on our players who are closer to a regional server that they are currently not playing on.  For example players in Australia or New Zealand, they may want to transfer to the APAC server. Or players who live in EU countries, they might want to join the much closer EU server.

 


Edited by Whisky_A_Go_Go, Feb 28 2018 - 12:46.





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