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Unable to buy anything in store


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NickehBoi #1 Posted May 16 2018 - 14:30

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I get this error "An error occurred while you were attempting to make a purchase. Please wait 10-20 minutes and try to make a purchase again. We apologize for the inconvenience" so I wait the 10-20 minutes and same thing. Happens with all payment methods and with anything in the store.

Lethalhavoc #2 Posted May 16 2018 - 14:52

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WG usually wants all the money it can get.

Re-enter your info and try again, but make sure you check your bank info and make sure you weren't repeatedly charged for it. 



1lt_wert #3 Posted May 16 2018 - 15:03

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I have tried about 10 times to buy the BDR G1 paint and no go.

tollhousecookies #4 Posted May 16 2018 - 15:07

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I am getting the same message....just keep calm, hands away from the money card, and have another espresso!

__WarChild__ #5 Posted May 16 2018 - 15:09

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Maybe it's a sign...

 



heavymetal1967 #6 Posted May 16 2018 - 15:14

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Meanwhile at WG HQ one of the head devs gets brought out of his blissful slumber and informed of the situation.

 



NiteDog #7 Posted May 16 2018 - 15:20

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Cygnus610 #8 Posted May 16 2018 - 16:08

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I keep throwing my wallet at my computer screen, but nothing is happening...

DomoSapien #9 Posted May 16 2018 - 16:11

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Looking into it, guys! Going to attempt a test purchase on my end and see if it goes through.

No dice. But we are seeing some purchases going through, so not everyone is affected. Investigation is underway! Please bear with us.

Edited by DomoSapien, May 16 2018 - 16:29.


heavymetal1967 #10 Posted May 16 2018 - 16:20

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View PostDomoSapien, on May 16 2018 - 10:11, said:

Looking into it, guys! Going to attempt a test purchase on my end and see if it goes through.

 

Gift it to me. :P

Lethalhavoc #11 Posted May 16 2018 - 16:47

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View PostDomoSapien, on May 16 2018 - 08:11, said:

Looking into it, guys! Going to attempt a test purchase on my end and see if it goes through.

No dice. But we are seeing some purchases going through, so not everyone is affected. Investigation is underway! Please bear with us.

 

I think this calls for compensation to every user with the letter E in their username!

Gnomon #12 Posted May 16 2018 - 17:26

    Community Coordinator

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Hey, everyone! 
 

Just wanted to let you know that you should now be able to make purchases in the shop without a problem.

 

Please let us know if you continue to have issues, and thanks for your patience! :)

 

 



kratzer55 #13 Posted Jun 15 2018 - 16:57

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    03-06-2015
It's doing it again. I can't buy anything

Springfield_Fats #14 Posted Jun 17 2018 - 12:58

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This is the funniest thing. Just look at all the recent threads and out of the last 20, 2 have staff replies. The other one is a game issue, but they jumped right on the one thing they need to fix in order to make money. Disgraceful. How about acknowledging all the other issues.






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