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Cant log into my original account


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The_real_Thebobo #1 Posted Jun 09 2018 - 02:53

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Sorry if this is the wrong section I didn't see a technical support forum. And I don't have any battle in this account for posting in the general forum.

 

When I started 3 + years ago I made 2 accounts.The name you see above is the account I never played and the account I have been playing with a couple tier 10s plus a bunch of other higher levels for some reason  doesn't come up when I log on anymore, just the old one I never used is loading up, I was able to log onto a forum with my original name account because  the PW was autosaved on the browsers. I was able to see that my stuff was there so I changed my password. But when I logged into the game it was the empty old account I never used, How can log back into the account with my tanks.

Thanks


Edited by The_real_Thebobo, Jun 09 2018 - 02:54.


tonkmato #2 Posted Jun 09 2018 - 03:04

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Send support ticket. Forums won't be any help

riff_ #3 Posted Jun 09 2018 - 03:31

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View PostThe_real_Thebobo, on Jun 08 2018 - 20:53, said:

Sorry if this is the wrong section I didn't see a technical support forum. And I don't have any battle in this account for posting in the general forum.

 

When I started 3 + years ago I made 2 accounts.The name you see above is the account I never played and the account I have been playing with a couple tier 10s plus a bunch of other higher levels for some reason  doesn't come up when I log on anymore, just the old one I never used is loading up, I was able to log onto a forum with my original name account because  the PW was autosaved on the browsers. I was able to see that my stuff was there so I changed my password. But when I logged into the game it was the empty old account I never used, How can log back into the account with my tanks.

Thanks

 

The account you are using now started 6/11/17.  Just saying.

Member since:
06-11-2017


Edited by riff_, Jun 09 2018 - 03:31.


tod914 #4 Posted Jun 09 2018 - 04:36

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Spoiler


Bavor #5 Posted Jun 09 2018 - 05:28

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Go here and file a ticket:

https://na.wargaming.net/support/en/products/wot/



The_real_Thebobo #6 Posted Jun 09 2018 - 18:01

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    06-11-2017

View PostBavor, on Jun 09 2018 - 05:28, said:

 

Thanks. 

The_real_Thebobo #7 Posted Jun 09 2018 - 23:28

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  • Member since:
    06-11-2017

Any idea how long it takes them to respond to a ticket? Put one in early this morning and haven't heard anything yet. meanwhile I burning premium. 

 


Edited by The_real_Thebobo, Jun 09 2018 - 23:40.


Bavor #8 Posted Jun 10 2018 - 03:34

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View PostThe_real_Thebobo, on Jun 09 2018 - 17:28, said:

Any idea how long it takes them to respond to a ticket? Put one in early this morning and haven't heard anything yet. meanwhile I burning premium. 

 

 

Its the weekend. Don't expect a rapid response on the weekend.

Thbobo #9 Posted Jun 10 2018 - 15:49

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Odd for a 24/7 game not to have some sort of round the clock support. Anyway I was able to log into WOT on my old account by logging on with of one the alternatives, dont really like doing that but at least I can play until my problem is fixed.




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