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Server side lag


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The_Illusive_Man #1 Posted Jun 13 2018 - 02:07

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So, starting just a few minutes ago, ive been getting some bad lag. And its not just me. The people who respond say they get the same. It also seems to be a jitter at that...

 

Anyone else getting this?

 

Spoiler
Ping and Tracert

 

So, my testing can find nothing wrong. But there is something there....

 

Issue found, and ticket submitted:

Posted Image


Edited by The_Illusive_Man, Jun 13 2018 - 03:35.


TitaniumKnees #2 Posted Jun 13 2018 - 02:19

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Perfect timing with update 1.0.2, come out with an update when their server have big issue since the beginning of the week, The lag was terrible today and according to Ping plotter 100% of packets lost at the last point before getting on their server. 

 

I don't know but fixing a server issue is a lot more important then a damn update.....



tod914 #3 Posted Jun 13 2018 - 02:53

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View PostTitaniumKnees, on Jun 12 2018 - 20:19, said:

Perfect timing with update 1.0.2, come out with an update when their server have big issue since the beginning of the week, The lag was terrible today and according to Ping plotter 100% of packets lost at the last point before getting on their server. 

 

I don't know but fixing a server issue is a lot more important then a damn update.....

 

Fixing the server cost $.  A new update makes people spend $ on new tanks.  Lets do update.



The_Illusive_Man #4 Posted Jun 13 2018 - 02:57

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Currently testing via the WGcheck tool....

Qsuerte #5 Posted Jun 13 2018 - 03:11

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not as bad today...but still getting spikes :angry:

The_Illusive_Man #6 Posted Jun 13 2018 - 03:13

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Ok, can confirm there is an issue....

 

Posted Image



The_Illusive_Man #7 Posted Jun 13 2018 - 04:34

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After clean install, same issue. Waiting on ticket now.

TitaniumKnees #8 Posted Jun 13 2018 - 15:38

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Tickets won't do anything, I've sens one with WGcheck report and they said thank you, we know there's an issue, working on it.... we will let you know on the website when it's fixed and what kind of compensation we will give the players.

They still don't know what's the problem even with the ping plotter report saying there's a server with 100% packets lost just before getting to theirs



The_Illusive_Man #9 Posted Jun 13 2018 - 19:00

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This is getting stupid. Here is what support sent me:

 

Posted Image

 

Hop 2 and hop 9 are DNS servers.... Which dont respond to pings..... ARG! Just fix the issue...



TitaniumKnees #10 Posted Jun 14 2018 - 02:34

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According to my Ping plotter it's the server just before the main server that have a packet lost. Played on the Latam server last night with a red ping of 150 and I had less lag then on the Central am server with a 33 ping rate sometime yellow, Game closed on us twice tonight right after game finished, didn't even see the mach report......... Soccer mod will be a pain in the butt to play if they don't fix this soon. 

 

I don't know but me when my pc run bad and I can't find the problem I reset everything and reinstall. It's a pain but that's the only way to remove a bug you can't find. 

 


Edited by TitaniumKnees, Jun 14 2018 - 03:36.


The_Illusive_Man #11 Posted Jun 14 2018 - 03:49

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DomoSapien

 

I dont know if this will ping you, but:

 

For people having lag/ packet loss, switch to simple graphics. It fixed it for me.....



The_Illusive_Man #12 Posted Jun 14 2018 - 03:50

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View PostTitaniumKnees, on Jun 13 2018 - 21:34, said:

According to my Ping plotter it's the server just before the main server that have a packet lost. Played on the Latam server last night with a red ping of 150 and I had less lag then on the Central am server with a 33 ping rate sometime yellow, Game closed on us twice tonight right after game finished, didn't even see the mach report......... Soccer mod will be a pain in the butt to play if they don't fix this soon. 

 

I don't know but me when my pc run bad and I can't find the problem I reset everything and reinstall. It's a pain but that's the only way to remove a bug you can't find. 

 

 

Submit a ticket.... Need all of them to make them do something.

TitaniumKnees #13 Posted Jun 14 2018 - 13:40

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View PostThe_Illusive_Man, on Jun 13 2018 - 21:49, said:

DomoSapien

 

I dont know if this will ping you, but:

 

For people having lag/ packet loss, switch to simple graphics. It fixed it for me.....

 

Been there done that, stayed the same, Sent a ticket yesterday with Ping plotter file, they came back to me asking for the Wgcheck file that I sent 2 days ago with the answer that they didn't need it but now they do lol. I know for a fact, about 2 weeks before the update my game crashing was caused by last version of XVM, game was crashing with it but even removed now, the terrible lag and crashing still there.




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