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Contact list not loading


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princemc24 #1 Posted Jun 13 2018 - 15:58

    Sergeant

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  • Member since:
    10-16-2011

Hi,

Since the new patch my game is not loading the contact list, can't message/ invite anyone...:(

Has anyone got similar problems?

 

Thx and have a good day 



tod914 #2 Posted Jun 13 2018 - 16:10

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    12-23-2013
Same issue. 

moogleslam #3 Posted Jun 13 2018 - 16:31

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How many times can they break the same thing? :)

xrays_ #4 Posted Jun 13 2018 - 17:04

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View Postmoogleslam, on Jun 13 2018 - 10:31, said:

How many times can they break the same thing? 

 

That sounds like a trick question...

 

x.



DomoSapien #5 Posted Jun 13 2018 - 17:10

    Community Coordinator

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Mine seems to be running alright; I'd like to ask y'all's assistance with the following:

Please re-add the game client to your Firewall exceptions.

 

If that does not do the trick, CS Tickets with WGCheck Reports and Pingplotter logs attached would be ideal to get the ball rolling on gathering data. 

 

 



princemc24 #6 Posted Jun 13 2018 - 17:36

    Sergeant

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  • [SYNGZ] SYNGZ
  • Member since:
    10-16-2011

View PostDomoSapien, on Jun 14 2018 - 00:10, said:

Mine seems to be running alright; I'd like to ask y'all's assistance with the following:

Please re-add the game client to your Firewall exceptions.

 

If that does not do the trick, CS Tickets with WGCheck Reports and Pingplotter logs attached would be ideal to get the ball rolling on gathering data. 

 

 

 

I re-added the game to both my Windows and Avast firewall exclusion, contact list is back.

Thx a lot. 

 

Update: It does not work again...


Edited by princemc24, Jun 13 2018 - 19:22.


Kliphie #7 Posted Jun 13 2018 - 19:57

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    07-20-2012
Contact list worked for me when I logged in when the servers came back up earlier this morning, it's now borked in both regular and safe mode.  

_Kradok_ #8 Posted Jun 13 2018 - 20:20

    First lieutenant

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    10-09-2014

View PostKliphie, on Jun 13 2018 - 13:57, said:

Contact list worked for me when I logged in when the servers came back up earlier this morning, it's now borked in both regular and safe mode.  

 

Egg-zakt same thing here.



Gnomon #9 Posted Jun 13 2018 - 21:50

    Community Coordinator

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    11-23-2015

Hey, everyone! 

 

After working with our teams, the contact list issue should now be resolved. If you haven't already, please restart your clients and let us know if you encounter any further issues.

 

Thanks for your patience, and I apologize for any troubles caused! 



_Kradok_ #10 Posted Jun 13 2018 - 22:09

    First lieutenant

  • -Players-
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  • [NUFFS] NUFFS
  • Member since:
    10-09-2014
Gnomon, it's back up here, thanks for the tip!

pilgrim2223 #11 Posted Jun 13 2018 - 22:27

    Sergeant

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    02-17-2015
Contact list & Clan chat - nope! still FUBAR




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