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June 11th Server Issue Compensation


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CabbageMechanic #1 Posted Jun 15 2018 - 19:06

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Hey Tankers,

We have been working towards confirming compensation being offered for Monday's server issues and are happy to announce that all players who were affected (a word which here means logged in from June 9th 00:00 to June 13th 00:00 CDT) will receive the following:

2 Days Premium Time
4 1hr 100% Credit Boosters
250 Bonds

The request has just been placed and will require considerable time to complete due to the massive amount of accounts involved.  Please allow up to 7 days from today to receive compensation.

Thank you all for your patience, and happy tanking!

CM

 

JTM78 #2 Posted Jun 15 2018 - 19:10

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What about the game crashing/glitching today? Any news on when those issues will fixed?

82nd_19D1P_D3 #3 Posted Jun 15 2018 - 19:12

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Sounds good. Thanks. 

dominator_98 #4 Posted Jun 15 2018 - 19:14

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Considering I only had time to play two games the day of the issues, I’ll take it!

dnaman #5 Posted Jun 15 2018 - 19:17

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I lost boosters, the most important of which was my credit booster, so I’m cool with this.  Good job, Cabbage.

spud_tuber #6 Posted Jun 15 2018 - 19:24

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Nice compensation.  Should address most people's losses at least to some extent.  Well done WGNA.

Don't think I qualify, as I saw there were issues and don't think I logged in during that time.  But that's ok, as there's no way for WG to tell who was effected via "chose not to log in due to know issues" and who just didn't log in for any other reason.  Not like I lost boosters or premium time, or needed to grind bonds, either, so didn't even need compensation.

DrWho_ #7 Posted Jun 15 2018 - 19:29

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What the hell is this ???

 

I'm on a F2P account and this is faaaar more than I deserve, you guys can't do *anything* right, useless



ThePigSheFlies #8 Posted Jun 15 2018 - 19:30

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seems fair enough.  I am legit happy to see some sense of trying to build some good-will again.  it's tiny doses of it like this, and the extra lady crew member when the personal mission orders were borked up that have me thinking that there's a couple of folks interested in making things right.  and for that, I thank those of you in that camp.

 

this morning's micropatch seems to have stopped the mid battle crashes, and periodic chat/black list breaking again.

 

however, this morning myself, and a clanmate have noticed frequent crashes to desktop after battles.  for him, it was while playing soccer.  for me, it was after dying, and trying to exit back to the garage in pubby battles.  not a huge deal, just annoying.

 

he is not running mods. 

I am running a small set via aslain's including:

  • yasenkrasen session stats,
  • modified player panel setup
  • and over target markers info 
  • no garage mods at all (unless session stats counts as a garage mod?)
  • up to date aslain's installer.

 

being mostly an annoyance, and since I am running mods, didn't send in the ticket/report - but many folks are griping about crashes still even after the micropatch this morning.

 

edit:

p.s.  you guys are doing a much better job than content_wg  (if that counts as name and shame, pls don't taze me)  :P  :trollface:  


Edited by ThePigSheFlies, Jun 15 2018 - 19:38.


riff_ #9 Posted Jun 15 2018 - 19:31

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View PostJTM78, on Jun 15 2018 - 13:10, said:

What about the game crashing/glitching today? Any news on when those issues will fixed?

 

That did not take long.  The first post.


Now lets all get ready for these posts:

  • It's been 10 days and still no compensation.
  • WG is only compensating players from top clans.
  • WG only gave me one day of prem. time.
  • I logged on but WG will not compensate me.
  • You get the idea.

 :)


 


Edited by riff_, Jun 15 2018 - 22:24.


dnaman #10 Posted Jun 15 2018 - 19:35

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View Postriff_, on Jun 15 2018 - 11:31, said:

 

Than did not take long.  The first post.


Now lets all get ready for these posts:

  • It's been 10 days and still no compensation.
  • WG is only compensating players from top clans.
  • WG only gave me one day of prem. time.
  • I logged on but WG will not compensate me.
  • You get the idea.

 :)


 

 

some people will complain about everything...

GeorgePreddy #11 Posted Jun 15 2018 - 19:35

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Thanks, CM...  more than needed compensation for me personally.

 

I hope all the people who were jumping up and down and decrying WG's unfairness in this situation are  still unhappy   happy now !

 

                                                                              :)

 

 

 

 

 

 

 



CabbageMechanic #12 Posted Jun 15 2018 - 19:39

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View PostJTM78, on Jun 15 2018 - 10:10, said:

What about the game crashing/glitching today? Any news on when those issues will fixed?

 

If you are having issues today please contact our customer support team and they would be happy to help you out.

H0D0R_ #13 Posted Jun 15 2018 - 19:40

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OH YEA. MORE CREDIT BOOSTERSSSSSSSSSS

banziduck #14 Posted Jun 15 2018 - 19:52

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Nicely done WG nicely done.

 

Thank you



Gnomon #15 Posted Jun 15 2018 - 19:52

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View Post_Promote_Synergy_, on Jun 15 2018 - 12:40, said:

OH YEA. MORE CREDIT BOOSTERSSSSSSSSSS

 



RECON_RANGER #16 Posted Jun 15 2018 - 19:54

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View PostCabbageMechanic, on Jun 15 2018 - 19:06, said:

Hey Tankers,

We have been working towards confirming compensation being offered for Monday's server issues and are happy to announce that all players who were affected (a word which here means logged in from June 9th 00:00 to June 13th 00:00 CDT) will receive the following:

2 Days Premium Time
4 1hr 100% Credit Boosters
250 Bonds

The request has just been placed and will require considerable time to complete due to the massive amount of accounts involved.  Please allow up to 7 days from today to receive compensation.

Thank you all for your patience, and happy tanking!

CM

 

 

 

The game now sucks. 

 

Why would I play it?



RECON_RANGER #17 Posted Jun 15 2018 - 19:55

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If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the 268-4 would have been nerfed in 3 weeks rather than 3 months (the most OP tank in the game)

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback Erlenburg, Fjords, Steppes, Abbey, Ruinberg and Fisherman's Bay would be reverted to pre-1.0

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback TANK REWARDS would return

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback TOURNAMENTS would return

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback CHAFFEE RACING would return at least once in 5 YEARS

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback ARTY would be NERFED

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback ARTY would be removed from FRONTLINE since there is already ARTY and AIR STRIKES

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback premium ammo penetration values would be NERFED

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback RNG for penetration values would be reduced

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the DEFENDER would have never been put on sale

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would stop selling preferential premium tanks, if WG says they are bad for MM

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would know that WG created 3,5,7 MM which has ruined preferential premium tanks

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would remove GRAND BATTLES until the 2 maps were improved

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would bring back Pearl River, Windstorm, Sacred Valley and Hidden Village

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the new version of Province would be removed NOW, not tomorrow, not in three months, NOW



H0D0R_ #18 Posted Jun 15 2018 - 19:58

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View PostRECON_RANGER, on Jun 15 2018 - 18:55, said:

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the 268-4 would have been nerfed in 3 weeks rather than 3 months (the most OP tank in the game)

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback Erlenburg, Fjords, Steppes, Abbey, Ruinberg and Fisherman's Bay would be reverted to pre-1.0

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback TANK REWARDS would return

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback TOURNAMENTS would return

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback CHAFFEE RACING would return at least once in 5 YEARS

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback ARTY would be NERFED

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback ARTY would be removed from FRONTLINE since there is already ARTY and AIR STRIKES

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback premium ammo penetration values would be NERFED

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback RNG for penetration values would be reduced

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the DEFENDER would have never been put on sale

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would stop selling preferential premium tanks, if WG says they are bad for MM

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would know that WG created 3,5,7 MM which has ruined preferential premium tanks

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would remove GRAND BATTLES until the 2 maps were improved

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback WG would bring back Pearl River, Windstorm, Sacred Valley and Hidden Village

If WG wanted feedback 3,5,7 MM would be changed to 5,5,5 so there's an equal chance of top, middle and bottom tier

If WG wanted feedback the new version of Province would be removed NOW, not tomorrow, not in three months, NOW

 

Spam more plz?

Rocky2hd #19 Posted Jun 15 2018 - 20:02

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Hey that's great, I was playing the second when I got bumped off, did not get credit for battle and nicked me for ammo and repair.  Again THANK YOU

 

Rocky2HD



SKurj #20 Posted Jun 15 2018 - 20:04

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I refused to play for fear of losing stuff such as my time...    so i don't get my premium time extended?  Don't care about bonds or boosters, just the prem time, that should at least be extended to ALL customers currently running premium.




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