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Losing the Camo on T34B, IS-6B, Schwarzpanzer58


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2018_Canyonero #1 Posted Jun 21 2018 - 01:05

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So, recently I went to check the exterior of one of my Tanksgiving "Shadow Tanks", the IS-6B

 

Clicked "Customization Elements on the vehicle"

 

A box opened, showing an item called "Transparent Secondary Camouflage" it grants 3% Concealment

 

I've checked the site everywhere & the internet as a whole & found NO reference to this item.

 

To the right of the item is an "X" Button.

 

If you hover the mouse key over it, it doesn't tell you what it does.

 

If you happen to click it it doesn't warn you that u deleted the camo.

 

And do not click "apply and exit" afterward.

 

Why did Wargaming make the Camo removable? No other camo can be applied to replace it! I fought DOZENS of GRUELING MISERABLE HOURS FOR EXCEEDINGLY HARD MISSIONS TO EARN THIS, only to go POOF no more camo, ever, because I clicked carelessly. WHO WOULD WANT TO DELETE THEIR CAMO FOREVER?! ESPECIALLY WITHOUT KNOWING IT WOULD HAPPEN?!

 

I want my transparent camo back!


Edited by 2018_Canyonero, Jun 21 2018 - 01:08.


GeorgePreddy #2 Posted Jun 21 2018 - 01:12

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It's still there, you just can't find it. Search more carefully in the custom camo section while your IS-6 is selected.

 

 

 

 

 



2018_Canyonero #3 Posted Jun 21 2018 - 01:52

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Alright I just spent the past hour & a half trying to type a Ticket for tech support

GUESS WHAT?!

 

THE UPDATE COMPLETELY CHANGED THE FORMAT NO I CAN"T SEND IT TO THEM!!!

 

When I Click "send ticket"

it asks "Please check the information you entered" but there is no way for me to add anything else, it simply REFUSES TO WORK FOR ME!!!

 

I went through EVERY GOD DAMN BROWSER I HAVE AND THE SAME PROBLEM HAPPENS NOW!



2018_Canyonero #4 Posted Jun 21 2018 - 01:57

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View PostGeorgePreddy, on Jun 21 2018 - 01:12, said:

It's still there, you just can't find it. Search more carefully in the custom camo section while your IS-6 is selected.

 

 

 

 

 

I checked, it says NOTHING FOUND!

 

If you are so confident then YOU put your camo on the line & repeat the same mistake I made

 

It is an IS-6B it is a different vehicle than the IS-6 stock

why did WG have to screw up the tech support ticket?!


Edited by 2018_Canyonero, Jun 21 2018 - 02:02.


Panman69 #5 Posted Jun 21 2018 - 02:13

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View Post2018_Canyonero, on Jun 21 2018 - 00:52, said:

Alright I just spent the past hour & a half trying to type a Ticket for tech support

GUESS WHAT?!

 

THE UPDATE COMPLETELY CHANGED THE FORMAT NO I CAN"T SEND IT TO THEM!!!

 

When I Click "send ticket"

it asks "Please check the information you entered" but there is no way for me to add anything else, it simply REFUSES TO WORK FOR ME!!!

 

I went through EVERY GOD DAMN BROWSER I HAVE AND THE SAME PROBLEM HAPPENS NOW!

 

It's probably pissed off that you clicked the 'X' button to remove the camo from the IS-6B.

Kehox #6 Posted Jun 21 2018 - 02:20

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View Post2018_Canyonero, on Jun 20 2018 - 19:52, said:

Alright I just spent the past hour & a half trying to type a Ticket for tech support

GUESS WHAT?!

 

THE UPDATE COMPLETELY CHANGED THE FORMAT NO I CAN"T SEND IT TO THEM!!!

 

When I Click "send ticket"

it asks "Please check the information you entered" but there is no way for me to add anything else, it simply REFUSES TO WORK FOR ME!!!

 

I went through EVERY GOD DAMN BROWSER I HAVE AND THE SAME PROBLEM HAPPENS NOW!

 

if you did the same way that i will show you .. you will have no problem.. but just keep calm... MAJ text isnt a solution. 

 

1)Login to your account ... ( done ) 

2) on the main webpage : https://worldoftanks.com/  ( watch top left corner ) ( Support ) Click once ... 

3) Top right side under your Name account you have : My ticket .. click on it...

4) Scroll all the way down Contact Support.. click on it...

5) Game and Gameplay section

6) Gameplay

7) Scroll all the way down.. View range and Camouflage

8) Scroll all the way down... Create a Ticket...

9) make a ticket and go at the number 3( of this list)... and wait... 

10) in your ticket explain what is tank and the reason why you did pull out the camo and is there any way to get it back .. 


Edited by Kehox, Jun 21 2018 - 02:22.


2018_Canyonero #7 Posted Jun 21 2018 - 02:20

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Why is it even there?! If it can't be replaced, why is it removable in the first place? The Pudel has the "exterior" button disabled, likely for this purpose

If tech support cant fix this than im DONE!

 

earning those 3 tanks was NOT worth the effort, (the PZ 58 is nice, but the effort was still hellish, same with the Progetto {counting only BASE EXP?!} the HT No 6 & T-34-85M were worth it) it was more miserable for me than having my ingrown toenails fixed.

 

it seems I finally got the ticket sent, I have no idea how it went through this time, I hope to God they can make it right, that tank is worth HUNDREDS of dollars in Labor



2018_Canyonero #8 Posted Jun 21 2018 - 02:23

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View PostKehox, on Jun 21 2018 - 02:20, said:

 

if you did the same way that i will show you .. oyu will have no problem.. but just keep calm... MAJ text isnt a solution.

 

1)Login to your account ... ( done )

2) on the main webpage : https://worldoftanks.com/  ( watch top left corner ) ( Support ) Click once ...

3) Top right side under your Name account you have : My ticket .. click on it...

4) Scroll all the way down Contact Support.. click on it...

5) Game and Gameplay section

6) Gameplay

7) Scroll all the way down.. View range and Camoouflage

8) Scroll all the way down... Create a Ticket...

9) make a ticket and go at the number 3( of this list)... and wait...

10) in your ticket explain what is tank and the reason why you did pull out the camo and is there any way to get it back ..

thx i'll have to write that down, I need to go to bed, I've had an awful day. WG needs to put safety bars around it's MEGA Gold tanks, like it did with pudel & assume a few other unchangeable tanks



rich73 #9 Posted Jun 21 2018 - 05:31

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Its hard to find the right subject most times and is a way for WG to slow traffic ..You have to be creative choosing subject.

Aceprowler #10 Posted Aug 17 2018 - 17:35

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Anyone else having this issue?

 

Getting tired of putting camo back on my tanks

 

Keeps getting me with Unable to customize!! 

 

Damn it

 

I put just the regular camo on, same as if put transparent and so forth! 

 

Ugh, this is getting annoying!!






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