Jump to content


Please help, my WOT' forum email/messaging is BROKEN


  • Please log in to reply
7 replies to this topic

RECON_RANGER #1 Posted Sep 29 2018 - 00:46

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013

Hi, can someone please help me?

 

All my WOT's forum emails were deleted and I can't use it to email or message anyone.  I can still post (see), but I can't email.   My WOWS's forum emails are fine.  I tried to do a ticket to customer support, but they are all idiots and blamed my computer or browser.  

 

Can anyone please help?  Can WG "reset" my forum account?


Edited by RECON_RANGER, Sep 29 2018 - 00:47.


heavymetal1967 #2 Posted Sep 29 2018 - 01:08

    Major

  • Players
  • 66685 battles
  • 18,077
  • Member since:
    05-30-2012

Hopefully one or both of these will help OP.

 

Try going to my settings by hovering over/clicking on the silhouette picture in the upper left.

 

Then under that go to notification options which brings up a page where you can toggle email notifications on and off.

 

Hopefully that fixes it. 

 

If you can't get PMs your messenger may be disabled.  There's a button to disable/enable messaging on the far left pane, but if it's disable you can't get to that page without a link.

 

Here's the link and iirc it takes you directly to a reactivate box if it's disabled.

 

http://http://forum.worldoftanks.com/index.php?app=members&module=messaging

 

Good luck.

 

OP if neither of those help re-post and we'll try to back up and punt. :P



heavymetal1967 #3 Posted Sep 29 2018 - 01:11

    Major

  • Players
  • 66685 battles
  • 18,077
  • Member since:
    05-30-2012

OP also under that notification settings there's a field for notification list. 

 

That will give you an forum notification similar to a PM.   Just mentioning this since I'm not sure what you mean by messaging in your title.

 

 



RECON_RANGER #4 Posted Sep 29 2018 - 04:08

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013

Notification Preferences

 

  • Send me any updates sent by the community administrator
    Enabling this option will add your email address to the administrators mail list and you will receive any updates sent.
Not all notification methods may be available for all notification events.

Topics & Posts

Auto follow topics I reply to. Notification frequency:

  Notification List Email   Mobile App
Notification method to use for replies to followed topics    
Notification method to use for topics in followed forums    
Notification method to use for followed topics daily/weekly digests    
Notification method to use for followed forums daily/weekly digests    
Notify me when someone quotes my posts    

Status Updates

Notify me of replies to my status updates    
Notify me of replies to status updates I have replied to    
Notify me when one of my friends updates their status    

Profiles & Friends

Notify me of comments made on my profile    
Notify me when someone adds me as a friend    
Notify me when someone approves a friend request I make    

Private Messages

Show inline pop-up when I have new personal messages (latest will be shown)

Notify me when I receive a new personal conversation   Msg List  
Notify me of replies to my personal conversations   Msg List  
Notify me when I am invited to a personal conversation   Msg List  

Other Notifications

Notify me of new comments    

Members

Notify me if I am warned by a moderator    
Send notifications from site World of Tanks    
  or Cancel

RECON_RANGER #5 Posted Sep 29 2018 - 04:20

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013
Thanks, but I don't see on that page above where I can toggle notifications on and off

RECON_RANGER #6 Posted Sep 29 2018 - 04:30

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013

Thanks, this worked for me

 



RECON_RANGER #7 Posted Sep 29 2018 - 04:31

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013
The link worked.  How can WG not have a button to just turn it back on????????????

RECON_RANGER #8 Posted Sep 29 2018 - 05:02

    Captain

  • Players
  • 37792 battles
  • 1,785
  • Member since:
    12-23-2013

How is WG's customer service so incredibly INCOMPETENT to not know this fix?

 






1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users