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Program Error

Program Error

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Polyanski #1 Posted Oct 10 2018 - 20:22

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Please help,

after installing new update today, when running client, getting error message.Screen Shot 2018-10-10 at 3.20.46 PM.png

 

Running MacOS High Sierra


Edited by Polyanski, Oct 10 2018 - 20:24.


Dockmaster #2 Posted Oct 10 2018 - 20:32

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You're not the first Mac user to complain today.

 

Having said that you need to submit a tech service ticket to address you issue. I don't believe tech services monitors or reply's to posts. 

 

Make sure you include all your computers details.

 

Good luck m8.



WileECoyote_PhD #3 Posted Oct 10 2018 - 20:33

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View PostPolyanski, on Oct 10 2018 - 11:22, said:

Please help,

after installing new update today, when running client, getting error message.Screen Shot 2018-10-10 at 3.20.46 PM.png

 

Running MacOS High Sierra

 

"... a deficiency in wine..."?? That sounds very serious.

 



Polyanski #4 Posted Oct 10 2018 - 20:35

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View PostWileECoyote_PhD, on Oct 10 2018 - 20:33, said:

 

"... a deficiency in wine..."?? That sounds very serious.

 

 

View PostDockmaster, on Oct 10 2018 - 20:32, said:

You're not the first Mac user to complain today.

 

Having said that you need to submit a tech service ticket to address you issue. I don't believe tech services monitors or reply's to posts. 

 

Make sure you include all your computers details.

 

Good luck m8.

 

View PostDockmaster, on Oct 10 2018 - 20:32, said:

You're not the first Mac user to complain today.

 

Having said that you need to submit a tech service ticket to address you issue. I don't believe tech services monitors or reply's to posts. 

 

Make sure you include all your computers details.

 

Good luck m8.

 

How do I submit one?

Dockmaster #5 Posted Oct 10 2018 - 20:49

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View PostPolyanski, on Oct 10 2018 - 12:35, said:

 

 

 

How do I submit one?

 

Go to this link and check it out.  https://na.wargaming...n/products/wot/

 

If Mac has something like a dxdiag report like MS has generate a system report and add it to the request.


Edited by Dockmaster, Oct 10 2018 - 20:49.


SuomenJoutsen #6 Posted Oct 11 2018 - 03:32

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View PostPolyanski, on Oct 10 2018 - 20:22, said:

Please help,

after installing new update today, when running client, getting error message.Screen Shot 2018-10-10 at 3.20.46 PM.png

 

Running MacOS High Sierra

 

Hi. Same problem. I sent a ticket and received the following somewhat unhelpful reply:

 

Thank you for contacting Wargaming support!
We do apologize for any inconvenience or frustration this issue may have caused.
PLEASE BE ADVISED: Any problems regarding CodeWeaver's Mac Wrapper software solution cannot be troubleshot by Wargaming America support, as we do not support the Mac.
Please read this official forum thread before downloading or launching the MacWrapper:
http://forum.worldoftanks.com/index.php?/topic/343843-read-this-before-downloadinglaunching-the-mac-wrapper/
These products may not be optimized for some Mac hardware configurations, including some Mac graphics cards.
However, it is very important to us to get your suggestions and feedback. For assistance, your best bet would be to visit the dedicated Mac Wrapper forum here:
http://forum.worldoftanks.com/index.php?/forum/421-wot-mac-wrapper-support/
Right now, all support for the Mac Wrapper is done through this section of the forum.
If you are having issues with Windows applications while using Bootcamp, contact their support here:
https://www.apple.com/support/bootcamp/
If you are having issues with Windows applications while using Wine, contact their support here:
https://www.winehq.org/help/
If you are having issues with Windows applications while using Parallels, contact their support here:
https://www.parallels.com/support/
Please note that the support department does not handle game design or mechanics.
Thank you for your continued support! Have a great day ahead!







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