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No Tank for You


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CreditCardCrew #1 Posted Nov 29 2018 - 04:33

    Sergeant

  • -Players-
  • 36093 battles
  • 213
  • [SISA] SISA
  • Member since:
    12-31-2014
 hello everyone, I have recieved the 3 year reward instead of the 4 year. if you would like to check it was created on Dec 31, 2014. I submitted a ticket to WG and the response was it was created in 2015. not happy at the moment, not happy at all.

gpc_4 #2 Posted Nov 29 2018 - 04:35

    Major

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  • 40191 battles
  • 4,098
  • [DHO-X] DHO-X
  • Member since:
    07-06-2014
You're understandably annoyed but that's pretty funny. 

YANKEE137 #3 Posted Nov 29 2018 - 04:55

    Major

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  • 10942 battles
  • 3,958
  • [6-ACR] 6-ACR
  • Member since:
    08-17-2015

View PostCreditCardCrew, on Nov 29 2018 - 04:33, said:

 hello everyone, I have recieved the 3 year reward instead of the 4 year. if you would like to check it was created on Dec 31, 2014. I submitted a ticket to WG and the response was it was created in 2015. not happy at the moment, not happy at all.

 

Not laughing at you but wow, that's laugh out loud stupidity from customer service. It says 2014 right under your name. What database are they looking at?

 



Winterpeger #4 Posted Nov 29 2018 - 04:59

    Major

  • Players
  • 51233 battles
  • 2,239
  • [DD-S] DD-S
  • Member since:
    10-25-2011

OP... if you look at DomoSapien post on the reward tank (http://forum.worldof...munity/#topmost) .. under the "How are cutoff times determined for years of service", you will see that they are using UTC time (coordinated universal time).

 

so to be eligible for the 4 year rewards, you would have to have created your account on December 31, 2014 before 7pm Eastern.  (if you are in Eastern time zone... or if you are in Pacific time zone, before 4pm PST). 

 

Spoiler 



xXGROWLINGDOGXx #5 Posted Nov 29 2018 - 05:01

    Staff sergeant

  • Players
  • 15536 battles
  • 424
  • Member since:
    09-14-2012

Maybe its to do with time zones? 

 

Wait what???

I check this forum post 2 mins ago

Said you were a member since 12-31-2014

Log into my account to reply to this post

It now says you were a member sine 1-1-2015






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