35 replies to this topic

[_Perfect]

This needs to be available for EVERY player. Some reports are coming through that some are being denied the same request. @WG get this right. 

Been waiting over 4 hours for my response. Where are you at WG?

A picture of the ADVERTISEMENT from the shop before WG changed it!

 

 

_______________________________________________________________________________________________________

UPDATE

_______________________________________________________________________________________________________

They put it onto my account.

Edited by _Perfect, Dec 25 2018 - 02:31.

[DREAD_PIRATE_R0BERTS]

ROFL

[Night1Rider]

Not grinding out the tank like a real gamer Mahou players expecting handouts typical Is this all high end players have time to do now??????

[VooDooKobra]

Spoiler

 

_Perfect, on Dec 24 2018 - 17:41, said:

This needs to be available for EVERY player. Some reports are coming through that some are being denied the same request. @WG get this right. 

Been waiting over 4 hours for my response. Where are you at WG?

A picture of the ADVERTISEMENT from the shop before WG changed it!

 

i wonder how many requests they are going through right now though

[atila_xD]

Meh everybody had it anyway, it was free and was sold as well, if u really want the tank that badly then u buy it, its not like the carn ax is on the same op level as a defender or a is3a anyway lol. Yea a mistake for sure, a wg messup, but wg messing up isnt news as far as im concerned. But its kinda a meme at the same time, 7k is the old cost of tier 8 heavies, tbh i was expecting them to fix it to like 10-11k just as the same as other heavies. Then it wouldunt be that bad since everybody wanting to buy it had like 30k+ or 20k+ from the boxes anyway

Edited by atila_xD, Dec 25 2018 - 02:20.

[atila_xD]

VooDooKobra, on Dec 25 2018 - 01:51, said:

Spoiler

 

 

i wonder how many requests they are going through right now though

 

Unlikely many, since it was obvious it was put up for too cheap anyway, to pursue just like some individuals may do imo  is a waste of time unless you like to showcase a company's ignorance, which the forum is proud of doing, not like thats a bad thing and i dont  neglect it at all, but thats basically what most of the forum is made of presently.

Edited by atila_xD, Dec 25 2018 - 02:19.

[Winterpeger]

So, my question is.. for the players who purposely purchased loot boxes yesterday (December 23rd).. how did you know that the Caernarvon Action X was going to be the tank for the Advent Calendar on the 24th?

 

 

 

[dont_ping_me]

Why would you buy boxes in advance? Not like you would get it any quicker or it would cost less.

[atila_xD]

Winterpeger, on Dec 25 2018 - 02:17, said:

So, my question is.. for the players who purposely purchased loot boxes yesterday (December 23rd).. how did you know that the Caernarvon Action X was going to be the tank for the Advent Calendar on the 24th?

 

 

 

 

Hmm good question "purposely" could be false statement, likely done to get a good answer from the person replying in WGs behalf and not complete ignorance, people speculated that it will be the AX but a ton of rumors flying around the EBR would be held for moola, since a lot of people claimed a employee said it loves corssiants. Dunno dont ask dumb rumors and people believed it ¯\_(ツ)_/¯. And thats why u have some "disappointment" threads, complaining when they believed claims with no significant evidence behind it.

Edited by atila_xD, Dec 25 2018 - 02:23.

[BananaCannon]

About knowing ahead of time.... There was information leaked to reddit about the last three days of the Advent Calendar, presumably from data leaked by staff or a community contributor.
https://www.reddit.c...s_22_23_and_24/

[atila_xD]

BananaCannon, on Dec 25 2018 - 02:37, said:

About knowing ahead of time.... There was information leaked to reddit about the last three days of the Advent Calendar, presumably from data leaked by staff or a community contributor.
https://www.reddit.c...s_22_23_and_24/

 

Dosent seem like it had a good source but it could be the case why people raised suspicion of what the next tank would be

[Bad_Oedipus]

Night1Rider, on Dec 24 2018 - 19:48, said:

Not grinding out the tank like a real gamer Mahou players expecting handouts typical Is this all high end players have time to do now??????

 

Player like that should be demoted to MAHOU9

[Exo_common_move]

is mahou in trouble

[Ravnican]

How did you get your ticket responded to? I opened one 11 hours ago and nothing.

[Exo_common_move]

Ravnican, on Dec 24 2018 - 23:07, said:

How did you get your ticket responded to? I opened one 11 hours ago and nothing.

 

he's great with his fingers

[_BBaby]

Links of photo evidence (from OP) for those making a last minute request:

https://i.imgur.com/Tt2Vqfd.png

https://i.imgur.com/TzGEIVZ.png

 

via ticket it probably works best to download them and attach them.

 

 

Thanks for the photo evidence OP!

[_Brew_]

I sent a ticket yesterday morning before the website was corrected with screenshots pointing out their error and expressing a desire for them to honor the deal.  I never received a response.  I will update my ticket with your screenshots and request that all paying customers be treated equally with regards to this advertising error.  I'll let you know how it turns out (I don't expect a response today, since it is a holiday).

[MadnessSA]

Didnt work for me  

[_Brew_]

Send them images of the other players who had the deal honored and request that they treat all customers equally.  Then elevate to another CS agent.

 

At least you got a response. I entered my ticket under In-game goods: Other and have yet to hear back.  Maybe I should have done Holiday Ops for the ticket tag instead.

 

Oh well.

[lenticular]

_Brew_, on Dec 25 2018 - 08:26, said:

Send them images of the other players who had the deal honored and request that they treat all customers equally.  Then elevate to another CS agent.

 

At least you got a response. I entered my ticket under In-game goods: Other and have yet to hear back.  Maybe I should have done Holiday Ops for the ticket tag instead.

 

Oh well.

 

Waiting 24 hours, no response. Cutting them some slack for Christmas. But I fully expect to be credited.