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Unable to Pay with Visa/Mastercard debit

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Audiojoe_1 #1 Posted May 22 2019 - 01:59


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I have two cards, a Visa Debit Gift Card, and a Mastercard debit gift card.  I purchased them to make two different purchases in the premium shop.  I have registered the cards with the card company to ensure online purchases are activated.  However when I try to make the purchase I get an error message that a payment error has occurred, and to try the below available options.  The problem is the options do not list Visa/Mastercard as an available option.  Is something down on the Wargaming side and Visa/Mastercard is currently not working?  I know I am entering all of the information correctly, and have triple checked that the cards have the correct available balance on them.


Are purchases in NA through the world of tanks website considered an "international purchase"?  I am wondering if that is what is causing the error...

Edited by Audiojoe_1, May 22 2019 - 02:08.

tod914 #2 Posted May 22 2019 - 02:07


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Call up customer service on the back of the cards and see if they allow foreign transactions.  Most likely they don't. 

Edited by tod914, May 22 2019 - 02:08.

MagillaGuerilla #3 Posted May 22 2019 - 02:10


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Try linking the cards through Paypal or Amazon Pay, sometimes that works.

heavymetal1967 #4 Posted May 22 2019 - 04:05


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View PostMagillaGuerilla, on May 21 2019 - 21:10, said:

Try linking the cards through Paypal or Amazon Pay, sometimes that works.


This OP because per Tod prepaid cards now don't allow international transactions.


Or find a place that sells Karma Koin or one of the other prepaid cards WG accepts and use the prepaids to buy them.  No transaction fee on Karma Koin, though depending on where you live you may have to pay sales tax.   I like them because they allow you to combine balances.




One thing though.  Some packages like things you can only purchase one of (i.e. the TS-5 event package) will only work with a refundable payment method.  But these are fairly rare.


I've used PayPal before, but last time it wouldn't like a prepaid card for the same reasons.


Amazon is good and afaik it still works though I haven't used it in some time.


Good luck.


EDIT:  You can see what they accept by going through the purchase screens and hitting the "more" button.

Edited by heavymetal1967, May 22 2019 - 04:06.

SquishySupreme #5 Posted May 22 2019 - 05:49


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The problem is the same as GOG.  They moved their payment processor to Cyprus and almost all U.S. banks red-flag transactions that go through there.

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