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Twitch Prime King Tiger - help please


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7 replies to this topic

Ski_U_Mah #1 Posted Aug 16 2019 - 00:37

    Corporal

  • Players
  • 21058 battles
  • 40
  • [HIGH5] HIGH5
  • Member since:
    04-28-2012

On Twitch it says I claimed it and I haven't received it.

 

I tried to make a ticket about it in customer service and it won't let me make one.

 

I don't know what to do but, I want the tank and I have been seeing other people with it.

 

Thanks



GWyatt #2 Posted Aug 16 2019 - 00:40

    Staff sergeant

  • -Players-
  • 3986 battles
  • 416
  • [VAN] VAN
  • Member since:
    11-23-2015
Did you click to show rentals in the garage filter? It is a rental.

Ski_U_Mah #3 Posted Aug 16 2019 - 00:43

    Corporal

  • Players
  • 21058 battles
  • 40
  • [HIGH5] HIGH5
  • Member since:
    04-28-2012
Thanks I don't have rentals shown cause I have too many tanks, they really should say that somewhere. I probably missed the rental period to get the missions done oh well.

Ski_U_Mah #4 Posted Aug 16 2019 - 00:44

    Corporal

  • Players
  • 21058 battles
  • 40
  • [HIGH5] HIGH5
  • Member since:
    04-28-2012
Oh never mind I can use it as long as I have Twitch prime I get it

SuperJaws100 #5 Posted Aug 16 2019 - 01:05

    Captain

  • Players
  • 18401 battles
  • 1,377
  • Member since:
    06-07-2011

View PostGWyatt, on Aug 15 2019 - 18:40, said:

Did you click to show rentals in the garage filter? It is a rental.

 

Are you sure it's a rental? Mine doesn't display anything about a rental period or anything.



Taylor3006 #6 Posted Aug 16 2019 - 01:09

    Sergeant

  • -Players-
  • 2577 battles
  • 212
  • Member since:
    07-10-2016

View PostSuperJaws100, on Aug 15 2019 - 18:05, said:

 

Are you sure it's a rental? Mine doesn't display anything about a rental period or anything.


You only get to use the tank while Twitch Prime is active. If you cancel, you can't play it anymore. Later if you redo your subscription, you can play it again.. 



ez_money #7 Posted Aug 16 2019 - 02:15

    Captain

  • Players
  • 15818 battles
  • 1,648
  • Member since:
    10-23-2011

View PostTaylor3006, on Aug 15 2019 - 18:09, said:


You only get to use the tank while Twitch Prime is active. If you cancel, you can't play it anymore. Later if you redo your subscription, you can play it again.. 

^This. Since it's a "subscription" tank you only get it as long as your Amazon Prime/Twitch Prime subscription is active. Also, if your payment method on Amazon Prime expires you will lose it, but once you update the expiry date you get it back again.



Augustus_Sohn #8 Posted Aug 16 2019 - 03:00

    First lieutenant

  • -Players-
  • 3331 battles
  • 978
  • [WCTNT] WCTNT
  • Member since:
    06-27-2014
If it still doesn't show, you have to un-link and re-link your Twitch and Prime accounts. That will fix it.




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