Having an issue with login. Every time I try to login the browser switches me from NA to the EU site and won’t accept my details. Can’t login at all.
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Provider transfers
Started by Woochan, Aug 18 2019 - 05:41
5 replies to this topic
#2 Posted Aug 18 2019 - 09:02
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Your on the NA site now, I don,t know what browser you use but when I log in from here in the UK the webpage asks me if I want the NA website as my location is the UK or do I want the EU site, I just click on to the NA emblem and it brings my here if I click the EU then it takes me there instead
#3 Posted Aug 18 2019 - 09:32
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kebab6597, on Aug 18 2019 - 08:02, said:
Your on the NA site now, I don,t know what browser you use but when I log in from here in the UK the webpage asks me if I want the NA website as my location is the UK or do I want the EU site, I just click on to the NA emblem and it brings my here if I click the EU then it takes me there instead
Yes, I am on the NA site. When I try to login to my account management it automatically sends me to EU server... I use firefox btw. I get no options to stay on the NA site and when I try to change by using the setting at the bottom it sends me right back to the EU again...... I don't use a vpn... maybe I should. I live in Japan so I have no idea why it chooses the EU site.
#4 Posted Aug 18 2019 - 13:09
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Captain
Clear your browser cache files, there is some token they use to remember which region you logged in from. I had the same problem when I was mucking about on the Asia server.
#5 Posted Aug 18 2019 - 13:18
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Woochan, on Aug 18 2019 - 08:32, said:
Yes, I am on the NA site. When I try to login to my account management it automatically sends me to EU server... I use firefox btw. I get no options to stay on the NA site and when I try to change by using the setting at the bottom it sends me right back to the EU again...... I don't use a vpn... maybe I should. I live in Japan so I have no idea why it chooses the EU site.
If you click your name in the top right corner of this page, you can click "Account Management". It should take you directly to YOUR NA account page. And, you should already be logged in.
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