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September Scavenger Hunt

scavenger hunt scavenger hunt september

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alexmac73 #141 Posted Sep 11 2019 - 16:01

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I uploaded both the 9th and 10th's codes and played last night and was only credited for one of them....

DomoSapien #142 Posted Sep 11 2019 - 16:03

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View Postalexmac73, on Sep 11 2019 - 09:01, said:

I uploaded both the 9th and 10th's codes and played last night and was only credited for one of them....

Please submit a ticket to Customer Support - they'll be able to look into it and figure out what's going on :)


Schedule has been updated, today's Contributor is Claus Kellerman.



alexmac73 #143 Posted Sep 11 2019 - 16:05

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Roger that, will do, thanks DOMO...

GuanoCrazy #144 Posted Sep 11 2019 - 16:06

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View PostMassdeth, on Sep 11 2019 - 15:58, said:

Guys, I have a support ticket in about the codes not working and ill let you know what they sa. I missed the one on the 8th, cause I tried it on the 9th, and I figured it was just me but the one for the 10th isn't working for me and I finally complained. I would say complain so at least its on record that you couldn't use it. The more that do the better it will be for all of us.


I did complain but they just said that the code was already redeemed and is only good for 1 person..... whatever that means. I sure as heck didn't redeem the code.


Edited by GuanoCrazy, Sep 11 2019 - 16:07.


heavymetal1967 #145 Posted Sep 11 2019 - 16:19

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View PostDomoSapien, on Sep 11 2019 - 11:03, said:

Please submit a ticket to Customer Support - they'll be able to look into it and figure out what's going on :)


Schedule has been updated, today's Contributor is Claus Kellerman.

 

Customer support seems to need a calendar.  First there's a lack of clocks at Austin with all the late codes, event starts, etc...  Now this.  I hope the guy from Minsk is a "fixer" and brought some clocks, calendars a big ole steel toe boot for SOME of the staff there Domo.  Yourself excluded of course.  No wonder the flames in that avatar are so high.  :P

 

From Warchild's code thread.  This in in reference to the September 10th code.

 

View PostTheHoneyBadger, on Sep 11 2019 - 09:50, said:

Looks like customer support is clueless. Their response below:

 

 

Block Quote

Hello TheHoneyBadger,

Thanks for contacting us.

We're sorry to hear that the code you used isn't working.

Our records show that the code is valid from 2nd September 2019 to 11th September 2019 at 04:20 AM Pacific. In this case, you won't be able to redeem it anymore as these codes are only valid for redemption on the said date.

I apologize for not being able to provide you with a more satisfactory resolution in this matter, but I'm afraid that in this case our hands are tied.

If you have any further questions or concerns, please check out our knowledgebase articles or you can get in touch with us again.

Have a nice day.

 

 

Getting a little fed up with Wargaming incompetence.

 

View PostTheHoneyBadger, on Sep 11 2019 - 10:40, said:

 

Block Quote

Hello TheHoneyBadger,

Thanks for contacting us again here at Wargaming support!

We understand that you are having an issue with the bonus code that you wasn't able to redeem. We apologize for any inconvenience this has caused you. Please let me check this out for you.

As I checked, please be informed that the bonus code ZY969W64 was valid until 9/11/2019 4:20:59 - 7:00. With this, we can no longer redeem this code.

You may contact us again for other concerns or visit https://na.wargaming.net/support/en/products/wot/  

Have a great day ahead!

 

 

Second response from customer service after I challenged the first response.  So I have 2 responses from customer service saying that the only way this code is valid is if it was activated prior to 4:20 am PST.

 

This is pretty lame.  You basically have less than a day to redeem a code.

 

 

 



grego34 #146 Posted Sep 11 2019 - 16:36

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i got this for my 5th code i tried to Confirm on day 6 

 

CLOSED

Hello grego34​,

Thank you for getting in touch with us.

Please be aware that Scavenger Hunt Codes would only remain active for two days. In your case, the September 5 code would only remain active until September 7. In this regard, we're afraid you can no longer claim this code.

If you have any other questions, please don't hesitate to contact us or visit our 
player support page.

Have a good day and good luck on the battlefield!

Kind regards,


Ohlyver #147 Posted Sep 11 2019 - 16:49

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9/11 code : 3EW2KNZR

heavymetal1967 #148 Posted Sep 11 2019 - 16:51

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NVM.  :P

 

Spoiler

 


Edited by heavymetal1967, Sep 11 2019 - 17:43.


Massdeth #149 Posted Sep 11 2019 - 16:58

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Hold on, I know the one from the 8th was expired already I understand that....ill take the hit but the latest one should work, no?!?! It didn't come up till after 1pm yesterday so we get less than 24 hours to use it?!?! That's kinda borked don't ya think?!?!? In all honesty,i don't think I can get it that fast Everytime!!

Hello Massdeth,

Thanks for getting back to us.

We understand that you are having an issue with the validity of the bonus codes that you have not redeemed. We apologize for any inconvenience this has caused you. Please allow me to help.

As I checked, the code TX74M2C6 is already expired last 2019-09-10 04:20:59 -07:00 while ZY969W64 is on 2019-09-11 04:20:59 -07:00. If you are redeeming these codes after their corresponding expiry dates, the system will not allow us to redeem the codes.

Should you have further inquiries or concerns, please feel free to contact us again and we will be more than happy to hear you out. You may also visit our support page at https://na.wargaming...n/products/wot/ 
 
Have a great day ahead!
 
 
 
Still waiting for a answer back......


heavymetal1967 #150 Posted Sep 11 2019 - 17:12

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Nvm. :P

 

Spoiler

 


Edited by heavymetal1967, Sep 11 2019 - 17:44.


DomoSapien #151 Posted Sep 11 2019 - 17:32

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Hey folks,

So I've been looking into an issue with today's code, and long story short: someone made a boo-boo and made the code active until today, not tomorrow.

I spoke with CS, they are aware of the issue and they will manually credit anyone who contacts them about the malfunctioning code before 06:20 CT on 9/12.

Silver lining? Looking like our chances are pretty good to get 5 tokens compensated this month instead of the usual 3.

 

Thanks for your patience. 

 



tod914 #152 Posted Sep 11 2019 - 17:34

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I completed 11 today.  I have entered every code available.  To include the 2 bonus codes from yesterday.  So no compensation codes as of yet.

nuclearguy931 #153 Posted Sep 11 2019 - 17:34

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View Postheavymetal1967, on Sep 11 2019 - 11:12, said:

Nvm. :P


Yeah, only 30 days in September.



heavymetal1967 #154 Posted Sep 11 2019 - 17:34

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View PostDomoSapien, on Sep 11 2019 - 12:32, said:

Hey folks,

So I've been looking into an issue with today's code, and long story short: someone made a boo-boo and made the code active until today, not tomorrow.

I spoke with CS, they are aware of the issue and they will manually credit anyone who contacts them about the malfunctioning code before 06:20 CT on 9/12.

Silver lining? Looking like our chances are pretty good to get 5 tokens compensated this month instead of the usual 3.

 

Thanks for your patience. 

 

 

Thanks Domo.  Keeping those flames at bay?  ;)



Massdeth #155 Posted Sep 11 2019 - 17:57

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Thank you guys! I just saw Domos post on the forums also.

Hi Massdeth, 

Thank you for your reply. 

We do apologize for the inconvenience you experienced for being unable to redeem the September 10 Scavenger code. Rest assured we will help you on this.

We were unable to redeem the code as well for unknown reasons. To make up for this, we have credited an extra Scavenger token in your account which will automatically add up to the total Scavenger codes you redeemed in your account.

We hope this address your concern. If you have other questions, please visit our FAQ page or contact us again.

Seize the day, Commander!
 
Ok, looks like we got somewhere guys! take this as a lesson though....if it aint working tell them asap or youll lose out. Wish I would have spoke up the other day now. Anyway, good luck everyone!
 
 
 


GuanoCrazy #156 Posted Sep 11 2019 - 18:02

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View Posttod914, on Sep 11 2019 - 17:34, said:

I completed 11 today.  I have entered every code available.  To include the 2 bonus codes from yesterday.  So no compensation codes as of yet.


Where did you see the 2 bonus codes yesterday?

 



Massdeth #157 Posted Sep 11 2019 - 18:23

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http://forum.worldoftanks.com/index.php?/topic/605553-codes-r-us/

 

CURRENT CODES:

 

**DOUBLE Stream Chain Codes** (first 500 entries): HKCEX7TK & WMTRXAYC

- They're not supposed to stack, but I'm told that they "might" - worth a try!



tod914 #158 Posted Sep 11 2019 - 19:18

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View PostGuanoCrazy, on Sep 11 2019 - 12:02, said:


Where did you see the 2 bonus codes yesterday?

 

 

I got them from heavy.  But, I believe Warchild also has them on his code topic.  Here you go.

 

http://forum.worldof...s-r-us/#topmost

 

 

 

 

 

 


Edited by tod914, Sep 11 2019 - 19:19.


GWyatt #159 Posted Sep 11 2019 - 21:02

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View PostGuanoCrazy, on Sep 11 2019 - 12:02, said:


Where did you see the 2 bonus codes yesterday?

 


The bonus codes he is talking about are the loyalty for watching the WGNA stream chain codes. The first is set at 500 activations for those that were on the stream. The second, was a code for those that watched it after the fact on youtube (I don't know how activations or time that one has.)



Volcanic_lobster_220 #160 Posted Sep 11 2019 - 21:11

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View PostDomoSapien, on Sep 11 2019 - 17:32, said:

So I've been looking into an issue with today's code, and long story short: someone made a boo-boo and made the code active until today, not tomorrow.
I spoke with CS, they are aware of the issue and they will manually credit anyone who contacts them about the malfunctioning code before 06:20 CT on 9/12.

 

Code worked for me :)







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