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What happened to my 10% coupon ?


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Atragon #1 Posted Oct 09 2019 - 16:41

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My 10% coupon disappeared :(

 

I was going to buy hundreds and hundreds of dollars worth of gold because thats about all I could use it for but now I'm going to have to spend it on warthunder.



DrWho_ #2 Posted Oct 09 2019 - 16:43

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View PostAtragon, on Oct 09 2019 - 16:41, said:

My 10% coupon disappeared :(

 

I was going to buy hundreds and hundreds of dollars worth of gold because thats about all I could use it for but now I'm going to have to spend it on warthunder.

 

My 10 and 15% coupons from this TankRewards are gone too but they've been gone for days. I wasn't going to use them anyways so it didn't bother me

 

Oddly enough a 30% coupon I can't remember why I got is still there



heavymetal1967 #3 Posted Oct 09 2019 - 16:46

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Busted and being fixed. :P

 

Been down since the weekend and my ticket and others are still on hold.

 

https://na.wargaming.net/support/en/products/wot/hot-issues/26746/

 

Unless they fixed this part every package shows a coupon will work - but they won't.  Even those that they should work on show the option, but you can't apply them.



Atragon #4 Posted Oct 09 2019 - 16:49

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Oh man I just noticed my 1% coupon is missing also. This is a tragedy !!!!!!!!!!

 



Krupp_Sabot #5 Posted Oct 09 2019 - 18:47

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Mine was gone too but was replaced with a 30% so no biggy.

3dPanzer #6 Posted Oct 09 2019 - 20:22

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Both of my coupons are gone-a 10% and 15% from the Tank Rewards mission and I was hoping to use them but theya re not there to use

SailorAndy69 #7 Posted Oct 09 2019 - 20:53

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I thought my coupon's were missing but the 20% one from the mark of excellence is there if you click "my coupons" it's just that theres soo many things you can't use it on so there's no need to even look at the shop. The 10% tank rewards coupon is missing though.

Edited by SailorAndy69, Oct 09 2019 - 20:59.


oldewolfe #8 Posted Oct 10 2019 - 01:49

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They Buggered it Up with the Update qould be my Guess, had two 10%'s and a 15 or 20% feom Tank Rewards....     One 10 and the 15 or 20 qere Brand New as if Yesterday, the other 10% had 17 or 18 Days on it Yesterday....

 

Wanted to use a 10 on the LPC, but the Coupons were Bugged and I could only Buy the Tank Straight Up....     Not a Big Deal, but they wouldn't work Anywhere in the Store....

 

Hope they get it all Sorted and Soon, have a Few other things waiting to be Bought, hate to Miss the Window...



Pakka77 #9 Posted Oct 10 2019 - 05:13

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I put in a case back on Friday when I tried to use my coupons and constantly got an error, but if I didn't use my 10% coupon it had no problem with the purchase, well today they wanted to close my case because that issue is fixed, but Oh btw all coupons are now missing.

 

You don't fix half an issue and resolve the case, you fix the whole thing.  I don't give a rat about their stats, It will be 7 days tomorrow, and oh good I can use the coupons I don't have now as they lost all of them since Oct 1st.

 

I really don't understand how their game is Oh so Popular, but their support feels like 2 trolls in a basement somewhere hammering away at the keyboard hopeful that someone will remember to feed them soon.

 

I enjoy the game, I will continue to play the game.  But they give IT a bad name and that is the insult I hate the most.

 



Taylor3006 #10 Posted Oct 10 2019 - 05:29

    Staff sergeant

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I had three or four coupons too and they are all gone. I think when they "fixed" the premium shop issue, it deleted the coupons... I would expect Wargaming is working on it.. Hopefully.. 

sparky_49 #11 Posted Oct 10 2019 - 07:47

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I submitted a ticket last Friday night when I noticed my coupons went missing.  Last night I received an email that my ticket had been answered.

 

Hello!
Dear player, we apologize for a long time reviewing your question.

The issue with coupons that didn`t work is currently resolved. Unfortunately, some coupons which had been added on or after October 1st have been removed. We will restore coupons as soon as possible.


Edited by sparky_49, Oct 10 2019 - 07:48.





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