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Announcing WoT Salute: Benefits program for Veterans and Military Personnel

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SystemRename177180002 #141 Posted Oct 12 2019 - 00:59

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View PostHarvester_0f_Sorrow, on Oct 10 2019 - 17:32, said:

What a rip!!! Only US vets and members [edited]off

merican. Greatest nation on earth. Must suck to be from another country.I feel for you.



01LT #142 Posted Oct 12 2019 - 01:03

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so sick and tired of this game making players jump though hoops just to get some kinda player benefit. Why do we need FACEBOOK, TWITTER, or to be in some sort of armed service. My money is just as good as a guy working in McDonald's as well as someone who is a General in any armed force. Is this really game balance and fairness. do discriminate those that you don't deem worthy. Its a game people. might as well just put a stand on a street corner sell the game and make people show military id or give up twitter and facebook accounts to be able to buy.

Edited by 01LT, Oct 12 2019 - 01:17.


HAPPYJAX60 #143 Posted Oct 12 2019 - 01:19

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Thanks WOTNA, STSC/SS USN RET



AZsteel #144 Posted Oct 12 2019 - 01:21

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Thanks WG.  I wish I didn't already own the Thunderbolt, but the gesture is appreciated. (Kinda wish the camo was a bit more subtle)

 

 

To those concerned (and in many cases rightly so), WG has wisely used ID.me to verify military status.  WG does not ask for any personal details themselves.  ID.me is a completely separate US based organization which I have used for other critical verification tasks. 

 



ed_batman #145 Posted Oct 12 2019 - 02:41

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it says family of military members can get the skin and tank as well. how so ??????? 

LIFE_FLIGHT #146 Posted Oct 12 2019 - 03:11

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Outstanding... This is a great gesture. Thank you all at WG.

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7/101 avn


The_Chieftain #147 Posted Oct 12 2019 - 04:25

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View PostCCPops, on Oct 11 2019 - 12:38, said:

 

 

This information provided is completely wrong. 

 

ID.me states that "Wargaming.net will receive:  Email, First Name, Group Association, Last Name, Military Branch, Military Member Branch, and Postal Code".  So definitely this data is being sent to Wargaming.net if you go through with this "deal".  

 

 

 


ok, you seem to be the second person saying this. I am looking to grab a screenshot and ask our contact in ID.me why this shows up, given we do not receive that lot. However, damned if I can find that particular verbiage, can you screen grab it, or at least tell me exactly where you are seeing it, please?



SgtDayton_Abrams_Stryker #148 Posted Oct 12 2019 - 05:09

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View PostThe_Chieftain, on Oct 11 2019 - 21:25, said:


ok, you seem to be the second person saying this. I am looking to grab a screenshot and ask our contact in ID.me why this shows up, given we do not receive that lot. However, damned if I can find that particular verbiage, can you screen grab it, or at least tell me exactly where you are seeing it, please?

 

I just verified, and it does say that you all get that info, but I only found this thread after the fact.  HOWEVER, given the criteria of the 'offer' it stands reason that the 'verbiage' is acurate enough via inference.  If we verify through ID.me and wargaming is notified or whathaveyou that we qualify for the Salute Offer, then inference is correct.  As I understand it, but the details are above my pay-grade.

 

On a side note:

While I, and I'm sure most candidates for the Salute Offer, are grateful; I have to ask if my fellow brothers/sisters-in-arms internationally will have a similar opportunity in the future?

No, I have not poured through the multitude of comments to see if this has already been asked, and rarely does a basic search, for me at least, turn up relevant if at all...


Edited by SgtDayton_Abrams_Stryker, Oct 12 2019 - 05:10.


Oagr_Patch #149 Posted Oct 12 2019 - 05:13

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View PostKRZYBooP, on Oct 11 2019 - 09:23, said:

 

Apologies for the misunderstanding as there wasn't a clear question asked in your forum posts. 

If you were looking for us to legitimize ID.me further for you we would have provided this information. 

 

We were not expecting that military veterans did not know/ ever heard of ID.me as a verification platform. 

 

There was no fighting intended, and if it seemed that way then I do apologize that it felt like that. 

 

I was attempting to clarify that  this Video Game company is not phishing for our players information. 

You apologize and then say I didn't state a clear question?? I did clearly ask if there was a way to verify that I'm a Vet without providing my SSN to a site I didn't know, I even suggested a solution of sending in a copy of my ID card.  You responded to my clearly stated question with the following: "People can fake ID's. The VA ID card isn't that hard to duplicate."

 

I understand you thought all Vets knew about IDme, it's a group-think phenomenon that happens when a group has an idea-"Lets make an awesome product for vets", the group thinks it through and works it out among themselves and all agree it will work... until it crosses the lima-delta and suddenly a flaw becomes apparent: not all Vets know about IDme.  It happens, it's why there's a thing called group-think, and it's why the Maginot line is the punchline that it is. 

 

My concern is the reaction to the customer when the customer tries to give you feedback that we don't all know/use IDme, we're not all comfortable giving up our SSN.  You weren't the person that responded and said I was 'out of the loop' for not knowing what IDme was, nor were you the person that characterized my concern over releasing my SSN to a site I didn't know as 'paranoid'.  You were the person that said no to my idea to accept an ID card because it was easily duplicated.

 

It took 5 pages of back and forth of being told no, and 13 messages from WG staff before Chieftan finally alluded to the VA using IDme as a log in.  I checked it out and yes, IDme is accredited through the VA ... which is a HUGE thing that I provided feedback to you guys to spell that out clearly on your website so that all us 'out of the loop' Vets who are 'paranoid' about sharing our SSN could rest assured that IDme is at least as safe as the VA.

 

So what happens today? No update to the website clarifying that that IDme is accredited with the VA, and even more Vets continue to post here and share the same feedback with you: "I don't know IDme and I will not provide my SSN to an unknown site."  

 

I do sincerely appreciate your apology, I understand your intent was not to fight the customer.  The effect here has nonetheless been the same, customers continue to not take advantage of a great promotion you have all put a lot of work into.  Maybe it is "no skin off my nose" as Chieftan puts it, but I think you guys can do better at listening to customers when they point out a bad assumption and be flexible enough to modify your plan to address their feedback... haven't all Vets learned that no plan survives first contact and that as leaders we have to be flexible to respond?


Edited by Oagr_Patch, Oct 12 2019 - 06:07.


SgtDayton_Abrams_Stryker #150 Posted Oct 12 2019 - 05:13

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I have that screen (thank you Waterfox and restore closed tabs...):

Annotation 2019-10-11 231628.jpg



SgtDayton_Abrams_Stryker #151 Posted Oct 12 2019 - 05:19

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The VA \ DSLogon have been in bed together for a while now

Edited by SgtDayton_Abrams_Stryker, Oct 12 2019 - 05:24.


ed_batman #152 Posted Oct 12 2019 - 05:21

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View PostDomoSapien, on Oct 10 2019 - 17:43, said:

Today we're pleased to announce our partnership with ID.me and the launch of our Military Veteran & Personnel benefits program: World of Tanks Salute.

 

Over the years we've been fortunate enough to partner with so many different military and veteran organizations, museums, historical societies; And we've also been fortunate enough to have a truly unique community of players from various backgrounds, including a very significant portion of our community that's made up of active military personnel and veterans. This definitely rings true when we host player gatherings and meet so many of you amazing folks in person.

That said, active military personnel and veterans can verify their military status through ID.me and link with their Wargaming.net ID's to receive additional benefits for World of Tanks, including special battle missions, special bundles, coupons for discounts in the Premium Shop, a free M4A3E8 Thunderbolt and an absolutely awesome Preset Style, "Days of Glory" that fits on any US vehicle.

 

 

For all the details, please check out the article on our news portal or watch the video below.

 

 

 

Or you can head directly over to https://worldoftanks.com/salute

 

For some additional Help with verifying your/ family member status. 

 

https://worldoftanks.com/en/news/announcements/wot-salute-program-announcement/

it says family of military members can get the skin and tank as well. how so ??????? 



Oagr_Patch #153 Posted Oct 12 2019 - 05:22

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View PostHydro4, on Oct 11 2019 - 08:43, said:

To much information, and I agree, I refuse to submit my personal information, the people and places that need it, already have it.

If you go to the VA site https://www.va.gov/ and click on the 'sign in' button on the top right, it will take you to a list of ways you can sign in, the third option down is IDme.  IDme is accredited by the VA. 

 

I've asked WG to clarify that on their website but they're very much dug-in on the idea that we were all supposed to know this already.



Oagr_Patch #154 Posted Oct 12 2019 - 05:33

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View PostDomoSapien, on Oct 11 2019 - 11:36, said:

If you feel that the veteran's benefits program is a way to secretly gather your personal information and sell it to Putin - well, you're wrong, but it's your call because it's your information.

 

Obviously we have business reasons behind offering this service - Acquisition and Retention. If all goes well, it will motivate veterans and military personnel to sign up for World of Tanks, and it will make existing World of Tanks players feel appreciated and hopefully motivate them to stick around.

 

On top of that, it comes with the added bonus of showing our unique community of players that we care about them and appreciate their business.

Nobody feels that way about it, WG doesn't clarify on your website that IDme is accredited through the VA. 

 

It took 5 pages and 13 WG replies here yesterday to get Chieftan to allude to IDme as a log-in option for the VA... which means it's accredited by the VA.  I asked yesterday that WG update the description on your website to clarify to Vets that IDme is accredited by the VA (I'm a disabled Vet that goes to the VA site all the time and I never noticed it), and yet here we are today with more vets still responding here that they don't know IDme and don't trust unknown sites with their SSN... which could be the clue-bird trying to tell WG that you made an incorrect assumption that all Vets know about IDme. 

 

If your goal is to get Vets to play World of Tanks, try listening to us when we tell you we haven't heard of IDme and take our suggestion to update your site to clarify that IDme is accredited by the VA.

 

If your goal is to show the community of players you care, try not to refer to your customers as 'out of the loop', 'paranoid' and that it's 'no skin off your nose' if we don't use IDme.



Kungpowcharlie #155 Posted Oct 12 2019 - 05:34

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I was going to buy a bundle after I verified but I cant for some reason it says not available for this account... I do have the 10% cuppon that showed up

 



SgtDayton_Abrams_Stryker #156 Posted Oct 12 2019 - 05:35

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View Post_Jayzilla, on Oct 11 2019 - 00:49, said:

WoWs gets an Albany, though I think many would have rather gone for USS Tracy, a Clemson with the hull number DD-214, for obvious reasons :teethhappy:

^^^ I love this guy



Oagr_Patch #157 Posted Oct 12 2019 - 05:44

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View Postscreng, on Oct 11 2019 - 13:50, said:

 

If you plan on opening a bank account, get a credit card, buy a house, apply for a job, you will probably have to. 

 

 

 

Yes, and when you do they have you sign privacy act information forms acknowledging they will protect your personal  information when you provide it to them.  Even the on-line applications from USAA and Navy Federal do the same thing and have you digitally sign PDF versions of the same.



Oagr_Patch #158 Posted Oct 12 2019 - 05:49

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View PostFlagyl, on Oct 11 2019 - 15:35, said:

Are you kidding? I am not going to provide some unknown third party with my social security information just to have some free digital game content.  Even Oakley's SI program allows a direct upload of redacted military documents without asking for sensitive information.

 

MAJOR. FAIL.

 

WG assumed all Vets knew about IDme.  I didn't know about it either and I'm a disabled Vet who uses VA site regularly.

The link they send you to is a company that is accredited by the VA

If you go to the VA site https://www.va.gov/ and click the 'sign in' button on top right it will open a list of ways to sign in

IDme is the 3rd option down on the list, they are accredited by the VA, they're as safe to use as the VA... your call from there :honoring:



The_Chieftain #159 Posted Oct 12 2019 - 05:53

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View PostSgtDayton_Abrams_Stryker, on Oct 11 2019 - 22:13, said:

I have that screen (thank you Waterfox and restore closed tabs...):

Annotation 2019-10-11 231628.jpg


Thank you.

 

of course, it’s friday night, now, I’ll bet nobody gets to their emails before Monday, but I’m curious.



Oagr_Patch #160 Posted Oct 12 2019 - 06:00

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View PostSgtDayton_Abrams_Stryker, on Oct 11 2019 - 20:19, said:

The VA \ DSLogon have been in bed together for a while now

 

Yeah, I go there all the time and I didn't notice that IDme was the the third option down. 







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