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Lag issue

Ortlinde's Photo Ortlinde Sep 25 2011

I'm in Taiwan
since 8/13 WOT lags like hell for me
My ISP is TAnet(Taiwan Academy Network)
I asked friends using other ISP, they don't have such problem
And I contact my ISP supplier, they say it's not their matter

So I use Hotspot Shield VPN, It helps a lot but still lags often and disconnected
It's not a perfect solution

I have save some PingPlotter Image
Could someone look what problem is this?

Attached File  wotus-slave-132.worldoftanks.com16.png (23K)
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Carves's Photo Carves Sep 25 2011

Hello,

We are sorry that you are having connectivity issue.

Please open a ticket with Support -> http://support.worldoftanks.com

Please provide all of your PingPlotter's results and provide other detail information is any onto the trouble ticket.

Regards,
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Ortlinde's Photo Ortlinde Sep 26 2011

 Carves, on Sep 25 2011 - 12:52, said:

Hello,

We are sorry that you are having connectivity issue.

Please open a ticket with Support -> http://support.worldoftanks.com

Please provide all of your PingPlotter's results and provide other detail information is any onto the trouble ticket.

Regards,

I have send the ticket but I did not get a satisfying response
They told me I should contact my ISP
And my ISP said it's not their problem because where the packet losses are not in our country......
then who should I talk about?
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