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Obj 705A On Track

on track on track missions on track mission

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rich30606 #61 Posted Dec 10 2019 - 17:42

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Got a response on my ticket asking me to wait while they look into it...

calabacinX #62 Posted Dec 10 2019 - 18:04

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View Postrich30606, on Dec 10 2019 - 17:42, said:

Got a response on my ticket asking me to wait while they look into it...


They will answer you tomorrow "ok, you had time until december 10th"



calabacinX #63 Posted Dec 10 2019 - 18:19

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I got an answer to my ticked about the issue, indicating that the event and discounts "ended today 10th", copy the answer:

 

**********

Thanks for contacting Wargaming support!

In this case, the event ended today at 8:20 AM Chile time.

If you failed to finish the missions or buy the vehicle, unfortunately we cannot help you.

We regret the situation.

See you on the battlefield!
*******

 

That is a LIE!!! the discounts were no longer available since yesterday 9th around 19:00 hours Chilean time!!!!

 

WG is not only [edited]is up, but lies blatantly!!!



OdensBeard #64 Posted Dec 10 2019 - 18:33

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View PostcalabacinX, on Dec 10 2019 - 10:19, said:

I got an answer to my ticked about the issue, indicating that the event and discounts "ended today 10th", copy the answer:

 

**********

Thanks for contacting Wargaming support!

In this case, the event ended today at 8:20 AM Chile time.

If you failed to finish the missions or buy the vehicle, unfortunately we cannot help you.

We regret the situation.

See you on the battlefield!
*******

 

That is a LIE!!! the discounts were no longer available since yesterday 9th around 19:00 hours Chilean time!!!!

 

WG is not only [edited]is up, but lies blatantly!!!

Yeah, I hate to say it, but that is a BS answer.  They didn't do any investigation into this.  They would need only to come and look at the timeline of this message thread, to see when people were reporting it as being broken.  This is pretty frustrating, to say the least.  WG hosed this up badly.



MonkMan #65 Posted Dec 10 2019 - 22:30

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View PostcalabacinX, on Dec 10 2019 - 17:19, said:

I got an answer to my ticked about the issue, indicating that the event and discounts "ended today 10th", copy the answer:

 

**********

Thanks for contacting Wargaming support!

In this case, the event ended today at 8:20 AM Chile time.

If you failed to finish the missions or buy the vehicle, unfortunately we cannot help you.

We regret the situation.

See you on the battlefield!
*******

 

That is a LIE!!! the discounts were no longer available since yesterday 9th around 19:00 hours Chilean time!!!!

 

WG is not only [edited]is up, but lies blatantly!!!

They need to look again, this is simply not the case.
The discount mechanic was broken for sure.



MonkMan #66 Posted Dec 10 2019 - 22:50

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View Postrich30606, on Dec 10 2019 - 16:42, said:

Got a response on my ticket asking me to wait while they look into it...

Please let us know what they say.



Bonfor #67 Posted Dec 10 2019 - 23:21

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View PostcalabacinX, on Dec 10 2019 - 09:19, said:

I got an answer to my ticked about the issue, indicating that the event and discounts "ended today 10th", copy the answer:

 

**********

Thanks for contacting Wargaming support!

In this case, the event ended today at 8:20 AM Chile time.

If you failed to finish the missions or buy the vehicle, unfortunately we cannot help you.

We regret the situation.

See you on the battlefield!
*******

 

That is a LIE!!! the discounts were no longer available since yesterday 9th around 19:00 hours Chilean time!!!!

 

WG is not only [edited]is up, but lies blatantly!!!


In the case of Jamesdoz, he went ahead and bought it at full price, then sent a ticket in and they said they are looking into a refund.  That probably would have been the better route, rather than hold off on the purchase as it proves intent prior to the failed "extended" deadline.



PanzerLeader_2 #68 Posted Dec 10 2019 - 23:53

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I had better luck with my ticket.  I let them know I bought the Object 705 on the 9th for full price, and I was credited the 30% discount.

jamie7575 #69 Posted Dec 11 2019 - 14:54

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View PostPanzerLeader_2, on Dec 10 2019 - 17:53, said:

I had better luck with my ticket. I let them know I bought the Object 705 on the 9th for full price, and I was credited the 30% discount.

i did the same and just got a refund for 1.8 mil creds.



calabacinX #70 Posted Dec 11 2019 - 19:16

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Hi Guys:

 

At the end they gave me a solution, i have to buy the vehicle for the normal price (OBJ 705A in my case), then send them the information (vehicle, price, % of discount) and they will add the corrresponding amount of credits to my account, seems fair, not optimal, but fair, i purchased the vehicle yesterday and sent the information to the guy of player support, he answered that 1.830.000 credits were transfered to my account, will check it later, but should be fine.



Papaegbdr #71 Posted Dec 12 2019 - 23:05

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I filed a ticket also on this. I didn't purchase the tank when I saw the sale was off but had unlocked it. I explained this in the ticket. They went ahead and gave me the tank and with drew the sale amount from my account. They did do their research and I got the tank at sale price.





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