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So I didnt get the "well deserved reward"

well deserved reward bug error plz halp

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Troa_Barton #1 Posted Nov 29 2019 - 07:13

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So I logged in with the launcher, nothing got a survey that's it. logged in again nothing, played a game, nope. What gives?

Not one crate, notification, my account should be old enough.

plz halp



Michelin2433 #2 Posted Nov 29 2019 - 07:15

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do it again

Troa_Barton #3 Posted Nov 29 2019 - 07:27

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View PostMichelin2433, on Nov 29 2019 - 07:15, said:

do it again
Re-logged and played again, nothing...

Michelin2433 #4 Posted Nov 29 2019 - 07:30

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View PostTroa_Barton, on Nov 29 2019 - 07:27, said:

Re-logged and played again, nothing...

bummer



VlexVander #5 Posted Nov 29 2019 - 07:32

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Your account was opened in 2019.

Troa_Barton #6 Posted Nov 29 2019 - 07:36

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View PostVlexVander, on Nov 29 2019 - 07:32, said:

Your account was opened in 2019.


that's bull I made this account years ago, Ive only started playing this year but I've had the account for years.

Made it the same time I made my WoWs account.. (Registered: 07/26/2016)


Edited by Troa_Barton, Nov 29 2019 - 07:38.


Squashballs #7 Posted Nov 29 2019 - 07:37

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you havent even been playing the game a year. thats why you didnt get anything. you'll get something next year if they give out prizes



Troa_Barton #8 Posted Nov 29 2019 - 07:40

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View PostSquashballs, on Nov 29 2019 - 07:37, said:

you havent even been playing the game a year. thats why you didnt get anything. you'll get something next year if they give out prizes

Seriously, they're counting years played? Not years registered? Oh that's some fine grade bull. Serves me right for playing another WG title..



pirate1483 #9 Posted Nov 29 2019 - 07:45

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Participation trophy needed sounds like...



Squashballs #10 Posted Nov 29 2019 - 07:48

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View PostTroa_Barton, on Nov 29 2019 - 06:40, said:

Seriously, they're counting years played? Not years registered? Oh that's some fine grade bull. Serves me right for playing another WG title..

why would they give you something if you havent been playing this specific game? if you play one of their titles you might as well play all of them when they are all free to play games. itd be like me expecting something free for overwatch because ive been playing WoW since 2007. 



Ortinoth_ #11 Posted Nov 29 2019 - 12:06

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View PostTroa_Barton, on Nov 28 2019 - 23:13, said:

So I logged in with the launcher, nothing got a survey that's it. logged in again nothing, played a game, nope. What gives?

Not one crate, notification, my account should be old enough.

plz halp

Send a ticket into support , thats the only way your going to get a decent answers, as they are the only ones that can tell you 



bad_73 #12 Posted Nov 29 2019 - 12:07

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View PostTroa_Barton, on Nov 29 2019 - 07:36, said:


that's bull I made this account years ago, Ive only started playing this year but I've had the account for years.

Made it the same time I made my WoWs account.. (Registered: 07/26/2016)

Nope..look at your stats..its not about when account was made but played.



RHeadshot #13 Posted Nov 29 2019 - 13:26

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View PostOrtinoth_, on Nov 29 2019 - 12:06, said:

Send a ticket into support , thats the only way your going to get a decent answers, as they are the only ones that can tell you

Since when does support provide decent answers?



rawdawg13 #14 Posted Nov 29 2019 - 13:36

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It should be when your account was made...You should get rewards for 3 years?  Send ticket

zerostorer #15 Posted Nov 29 2019 - 14:14

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OP,

 

Here is the direct quote from the link below.

"Each reward is based on your time in the game, and depends on the year of registration — not the specific date."

 

https://worldoftanks...rds-2019-start/

 

 



VooDooKobra #16 Posted Nov 29 2019 - 14:29

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View PostRHeadshot, on Nov 29 2019 - 05:26, said:

Since when does support provide decent answers?

thats the spirit, why try right?  

 

i have put in over a half dozen tickets and gotten a canned response on 1 the rest i had fixed within a couple days.  its dependent on what you are wanting cs to do for you



Deputy276 #17 Posted Nov 29 2019 - 16:32

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But I want my FREE SH**!!!! :facepalm:

dunniteowl #18 Posted Nov 29 2019 - 19:22

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View PostTroa_Barton, on Nov 29 2019 - 00:40, said:

Seriously, they're counting years played? Not years registered? Oh that's some fine grade bull. Serves me right for playing another WG title..

 

Think about what YOU are saying here;  You registered that long ago, but your first battle was within the last 12 months.   Now consider for a moment WHAT the Well Deserved Reward is 'rewarding.'  The idea is that the WDR is there for PLAYERS of the game who have been PLAYING for a length of time.  Registering and then not having ANY battles until X period would NOT constitute PLAYING all the time the account sat dormant.

 

Are you with me on this?  Just because you "Registered" when you started playing WoWS you weren't PLAYING WoT, were you?  So how can you logically complain that you didn't get anything from the WDR for NOT PLAYING?  Take your time and think about that.  It is ILLOGICAL to complain that you didn't get the WDR for NOT playing, wouldn't you agree?

 

Hope that sort of perspective clears that up for you.  I know it can be 'off-putting' to think you got 'cheated' in this.  However, if you DID get 'cheated' in this matter, the only 'guilty' party would the person staring back at you when you look in a mirror.  You didn't PLAY at the time you registered and WoT will not count your time registered UNLESS YOU PLAY.  The first game you played is when the WDR starts 'ticking that clock' on the time you've been PLAYING.  Savvy?

 

 

GL, HF & HSYBF!
OvO


Edited by dunniteowl, Nov 29 2019 - 19:23.


_Tsavo_ #19 Posted Nov 29 2019 - 19:25

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View Postbad_73, on Nov 29 2019 - 06:07, said:

Nope..look at your stats..its not about when account was made but played.


This is incorrect, it's only account creation date.  Inactivity doesn't impact it.



dunniteowl #20 Posted Nov 29 2019 - 19:41

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If that's true, Tsavo, then OP definitely should send a ticket to CS.  I always figured that you had to at least PLAY the game.  In my view, the 'pisser' of it would be that had the OP played even just ONE game when he registered, he'd be all good.  However, if what you say is correct, then OP should send in a ticket to CS and patiently, politely and properly present his case.

 

I have found the CS folks to be of varying levels of 'helpfulness' and sometimes you have to be extra patient and re-explain.  Additionally, most times you get a different person on each response, even in the same 'conversation' of one ticket.  It can be very trying if you are upset at all.

 

OP, if Tsavo's right, then you definitely need to send a ticket to CS if you wish it to be 'fixed.'  Do your best not to use things like, "this is some kind of bull..." or other things.  You want them to want to help you, so remember that you can catch more flies with honey than you can with vinegar.

 

 

GL, HF & HSYBF!
OvO






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