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PRoblem with Special battle button

PsychoSauce's Photo PsychoSauce Oct 06 2011

Some team members can't get in. Special battle button grayed out. :o
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GeneralDirection's Photo GeneralDirection Oct 06 2011

 PsychoSauce, on Oct 06 2011 - 02:08, said:

Some team members can't get in. Special battle button grayed out. :o

Can you try having them relog?
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ti3403's Photo ti3403 Oct 06 2011

TRIED
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GeneralDirection's Photo GeneralDirection Oct 06 2011

How many people were able to get into the special battle window?
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PsychoSauce's Photo PsychoSauce Oct 06 2011

we lost our first battle...2 of my guys can't get in.
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ti3403's Photo ti3403 Oct 06 2011

 ti3403, on Oct 06 2011 - 02:16, said:

TRIED
3
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GeneralDirection's Photo GeneralDirection Oct 06 2011

Who were the two people that couldn't use the button?
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ti3403's Photo ti3403 Oct 06 2011

Ti3403
t9newport
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T9Newport's Photo T9Newport Oct 06 2011

I was one of them
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PsychoSauce's Photo PsychoSauce Oct 06 2011

Ti3404 and T9Newport
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T9Newport's Photo T9Newport Oct 06 2011

we lost our battle with 3 of us against 5 of them
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GeneralDirection's Photo GeneralDirection Oct 06 2011

 ti3403, on Oct 06 2011 - 02:22, said:

Ti3403
t9newport

Ugh. So my suspicion may be correct. You were both added after registration was closed. It looks like that may be the cause of it.

Is the button available for the second battle, or still grayed out?
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ti3403's Photo ti3403 Oct 06 2011

 GeneralDirection, on Oct 06 2011 - 02:23, said:

Ugh. So my suspicion may be correct. You were both added after registration was closed. It looks like that may be the cause of it.

Is the button available for the second battle, or still grayed out?
well that sucks... I bought a t127 and trained crew just for this!!!!!
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T9Newport's Photo T9Newport Oct 06 2011

fix it and give us a rematch. please. second battle same thing
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ti3403's Photo ti3403 Oct 06 2011

 GeneralDirection, on Oct 06 2011 - 02:23, said:

Ugh. So my suspicion may be correct. You were both added after registration was closed. It looks like that may be the cause of it.

Is the button available for the second battle, or still grayed out?
still grayed out
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PsychoSauce's Photo PsychoSauce Oct 06 2011

No it was grayed out.
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GeneralDirection's Photo GeneralDirection Oct 06 2011

I'm going to look into whether or not this can be fixed without completely resetting the tournament. I won't have an answer until early tomorrow morning though.
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T9Newport's Photo T9Newport Oct 06 2011

well that sucks... I bought a t127 and trained crew just for this!!!!!
Same for me! I want a refund
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ti3403's Photo ti3403 Oct 06 2011

 T9Newport, on Oct 06 2011 - 02:27, said:

well that sucks... I bought a t127 and trained crew just for this!!!!!
Same for me! I want a refund
same here
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T9Newport's Photo T9Newport Oct 06 2011

I feel that if you offered last minute team add on and it didn't work, then something needs to be done. we should get a full refund on our purchase along with advancement to the next match. That would be fair, on your side.
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