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Outage related to BASEAPP_CRASH


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Jambijon #1 Posted Oct 05 2021 - 04:52

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Evening Everyone!

 

We're aware of the "BASEAPP_Crash" error that's affecting some users.

 

We're looking into and will update you as soon as we can.



4TankersAndDog #2 Posted Oct 05 2021 - 04:59

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Yup, had it happen to me a couple times, once about at the start of tonight's stream:



GealicWolf #3 Posted Oct 05 2021 - 12:31

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WG is not affiliated with Facebook is it?:teethhappy:

Happened to the Clan and I just as we getting ready to drop in Clan Battles.

We got an auto-generated "Technical Failure" as a result.

No winner, No Loser, just time spent ......

Ah Well, such is life.



heavymetal1967 #4 Posted Oct 05 2021 - 13:45

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Nothing new, but there is a mention of compensation to those affected.

 

https://na.wargaming.net/support/en/products/wot/hot-issues/34562/

 

Block Quote

 

Server Issues - Update

 

Created 7 hours ago

 

Dear Tankers,
We are aware of an issue that occurred with the server and that players cannot login or are receiving an error showing "BASEAPP_CRASH".
 
The server is still experiencing instability due to this error.
 
Once the issue is fixed, we will determine compensation to all the affected users.

Thank you for your patience.
 
Wargaming Support

 

 



Cowcat137 #5 Posted Oct 05 2021 - 15:09

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Anlushac11 #6 Posted Oct 05 2021 - 15:38

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Had it happen twice last night. Once on Fishermans Bay and once on Sand River. Both times, freeze, crash back to garage, got that message. No credit for either game. Both times I think I was in my T25 AT.

Edited by Anlushac11, Oct 05 2021 - 15:39.


Insanefriend #7 Posted Oct 05 2021 - 15:40

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Had it happen to me on Airfield and Pilson last night, I just took it as a sign to go to bed.

dnaman #8 Posted Oct 05 2021 - 17:41

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Yep, he it in the waffle mode last night.  Frustrating stuff when you’re about to win and then lose 6 games in a row after…

yruputin #9 Posted Oct 05 2021 - 20:22

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View PostJambijon, on Oct 05 2021 - 04:52, said:

Evening Everyone!

 

We're aware of the "BASEAPP_Crash" error that's affecting some users.

 

We're looking into and will update you as soon as we can.

o7 Jambijon:)

 



warrends #10 Posted Oct 05 2021 - 20:51

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Thank you.

EroticJellyfish #11 Posted Oct 05 2021 - 23:14

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View PostJambijon, on Oct 04 2021 - 22:52, said:

Evening Everyone!

 

We're aware of the "BASEAPP_Crash" error that's affecting some users.

 

We're looking into and will update you as soon as we can.

Hi Jam, Does this include the technical failures that we experienced yesterday during clan wars and advances? We were booted from the clan wars battle and the advances as well as took penalties for both.

Hope was already on your radar and Thanks! 



invictus97 #12 Posted Oct 06 2021 - 01:20

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Ya, happend to me twic last night playing the waffentrager event.....sad face

heavymetal1967 #13 Posted Oct 07 2021 - 01:11

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It's fixed compensation forthcoming.

 

https://na.wargaming.net/support/en/products/wot/hot-issues/34562/

 

Block Quote

 

Server Issues - Update

 

Created 3 hours ago

 

Dear Tankers,
We are aware of an issue that occurred with the server and that players cannot login or are receiving an error showing "BASEAPP_CRASH".
The server is currently working as expected.
Compensation for affected users will be sent out in the next few days.
Thank you for your patience.
 
Wargaming Support

 

 



_W_R_A_I_T_H_3 #14 Posted Oct 07 2021 - 01:16

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View Post4TankersAndDog, on Oct 05 2021 - 04:59, said:

Yup, had it happen to me a couple times, once about at the start of tonight's stream:

 

 

Try taking off your sunglasses when you play the game.  Maybe you were still logged in and just didn't see it.

 

Hey, congratulations for hitting 15,000 subs on youtube after 7 years of posting content.  

 

GREAT JOB!!!!!!!!!



Black_Stealth_Badger41 #15 Posted Oct 07 2021 - 07:58

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11 year old game still having basic problems....

So sad..

TooFast4Radar #16 Posted Oct 11 2021 - 20:27

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Has there been any information on compensation? I never did get another Waffel key to play it again after the crashed game ate it.

Dishonest_John #17 Posted Oct 12 2021 - 13:34

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View PostBlack_Stealth_Badger41, on Oct 07 2021 - 01:58, said:

11 year old game still having basic problems....

So sad..

 

Yep. It stems from the top and flows downhill all the way to the "volunteers"






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